Ratings based on 1,309 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Roseville
Posted May 2, 2024
Very high tech and trendy rooms. Great place. Will stay here again.
Comment from Hotel Management
May 2, 2024 by Matt Sommers, General Manager, Hotel Management
Good day Christopher,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
by A traveller
Posted Apr. 29, 2024
We liked that it was close to Union Square where we can catch buses or trains to where ever we wanted to go. We never needed a car
Comment from Hotel Management
Apr. 30, 2024 by Matt Sommers, General Manager, Hotel Management
Good day Sherry,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. We love how much DC is so walkable as well! If you do ever come back and need a car to explore the greater Washington DC metro area, please look out for our Park N Play package that bundles parking with your room rate at savings of up to 25 per night. We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager
by A traveller
Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by Matt Sommers, General Manager, Hotel Management
Good day Amber,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
by A traveller
Nickled and Dimed
Posted Feb. 29, 2024 on HotelsWell it was the right price point when I booked but when I checked in they charged me a 35 dollar resort fee. My question. WHAT resort? It is BS the pool and deck was closed there are no grounds. It’s a nice motel at best. This fee is a way to look affordable up front and then stick you in the end. I could have stayed at the HYATT across the street for same rate. They tried to charge me 55dollars for an early check in. It was nickel and dimes to death. The room was so small you could not walk across the space without putting the bed up. The front desk was rude and unhelpful and the auto check in and out never worked. Clean but was a fee by fee rip off. Also if you want your true blue pints they will not put your number in at check in you have to book through the jet blue app.
Comment from Hotel Management
Mar. 1, 2024 by Matt Sommers, General Manager, Hotel Management
Good day Melinda,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests. Our nightly facility fee includes access to our coffee stations on each floor, a daily 10 food and beverage credit as well as a curated list of exclusive discounts to area attractions and tours in addition to some other amenities bundled together for your use. While it is common practice with loyalty programs that one is unable to book through a third party as well as obtain the valued points or miles that are sought, we apologize that this caused an inconvenience for you. I am so sorry we didn't live up to your expectations. I would be interested in discussing your experience with you in greater detail if you wish so I can attempt to make it right. If your are interested, please reach out to me directly at the hotel.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager
by A traveller
Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Matt Sommers, General Manager, Hotel Management
Good day Kristina,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
by A traveller
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 1, 2024 by Matt Sommers, General Manager, Hotel Management
Good day Aira,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Matt Sommers, General Manager, Hotel Management
Good day Scott, Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager
by A traveller
Very nice!
Posted Feb. 28, 2024 on HotelsFriendly staff and very clean! Bed was comfortable and room was nice. Lights are a bit confusing to operate. Love the water and coffee station outside the room!
Comment from Hotel Management
Feb. 29, 2024 by Matt Sommers, General Manager, Hotel Management
Good day Jacqui,Thank you for choosing to stay at YOTEL Washington DC. We appreciate your business and value your feedback as we continuously strive to improve everyday for our guests.We hope you will give us another opportunity to earn your business in the future.In service,Matt Sommers, General Manager
by A traveller
Posted Feb. 28, 2024 on Expedia
Area is good but service & parking is totally terrible
Comment from Hotel Management
Feb. 29, 2024 by Matt Sommers, General Manager, Hotel Management
Good day Doyoung,Thank you so much for rating your recent stay at YOTEL Washington DC. I'm sorry to see that we did not wow you this trip. If convenient, I would love to hear some specific feedback on how we can do better to improve your experience next time around. If you wish to share anything specific, please don't hesitate to reach out to me directly at the hotel so that we can begin a dialogue and we can learn from your experience.We hope you will give us another opportunity to earn your business and wow you next time around.In service,Matt Sommers, General Manager
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Matt Sommers, General Manager, Hotel Management
Good day Elba,Thank you so much for rating your recent stay at YOTEL Washington DC. We are so glad that you enjoyed your stay with us and look forward to hosting you again on a future trip to Washington.We hope to see you again soon!In service,Matt Sommers, General Manager
