Note fondée sur 527 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 févr. 2024 sur Expedia
I slipped in the shower tube and fell. There had to have been soap residue or similar on the tub surface. There was not mat or a adhesive strips on the tube surface.
This experience combined with staff's lack of urgency may have affected my overall rating.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Manager, Gestion de l’hôtel
Hello Pilgrim, We're sorry to hear about your experience and appreciate your feedback. Your safety is our priority, and we'll ensure this is addressed with the team. We value your input to help us improve our services for all guests.
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello JMG manuel, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
par un voyageur
Recent Refresh
Publié le 19 févr. 2024 sur HotelsThis property has recently had a "refresh". Brand new paint, floors, etc. The exterior was being worked on in a few places while we were there. I would have rated higher however the bed was a full NOT a queen, the refrigerator didn't work, AND there were only three pillows when I consistently request that there be four. Minor things, really. Location, free breakfast and cost make us happy.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your detailed feedback with us. We appreciate your observations and are glad to hear you enjoyed our location, complimentary breakfast, and overall value. We recommend reaching out to the management directly regarding your concerns for a more personalized resolution. We look forward to welcoming you back for an even better experience in the future.
par un voyageur
Good for the price
Publié le 18 févr. 2024 sur HotelsGood for the price. Breakfast was just the waffle machine and a few other continental items. Super thin walls and random noises from the heater all night long
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Manager, Gestion de l’hôtel
Hello Kristi,We appreciate your feedback and are glad you found value in your stay. Our breakfast offerings usually include a range of continental options. Regarding noise concerns, we apologize for any inconvenience caused and suggest reaching out to our management for further assistance. Your comments help us improve our services for all guests.
par un voyageur
Publié le 3 févr. 2024
Nice staff
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Manager, Gestion de l’hôtel
Hello RICHARD,Thank you for your kind words about our staff. We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
Publié le 2 févr. 2024 sur Expedia
Shower was a little outdated and shower head was at a level for people 5’6 and below.
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Manager, Gestion de l’hôtel
Hello Tyler,Thank you for sharing your feedback regarding the shower in your room. We appreciate you bringing this to our attention and apologize for any inconvenience caused. We value your input and will take it into consideration when evaluating our facilities for future improvements.
par un voyageur
Publié le 30 janv. 2024 sur Expedia
excellent price. tiny room (for handicap; we're not), maybe the only room left at that price, but I doubt it. trash not empty from previous occupants. chewing gum still stuck on the shower grab bar, yuck. Clean facility. Pleasant stay overall. would stay again.
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Manager, Gestion de l’hôtel
Hello Paul,Thank you for staying with us and for sharing your feedback. We apologize if the size of the room did not meet your expectations. Rest assured, we do have a variety of room options available to cater to different needs and preferences. We appreciate your comments regarding cleanliness and will address them with our housekeeping team. We strive to provide a pleasant stay for all our guests and we hope to have another opportunity to welcome you back in the future.
par un voyageur
Great place to stay!
Publié le 22 janv. 2024 sur HotelsAlways a great stay. Rooms are reasonable and are always clean and nice. Beds are also comfy in comparison to other hotels I have stayed in.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Manager, Gestion de l’hôtel
Hello CJ,Thank you for your kind feedback on your recent stay! We are thrilled to hear that you found our rooms to be clean, comfortable, and reasonably priced. Providing a pleasant and cozy experience is our top priority. We hope to have the pleasure of welcoming you back in the future for another great stay.
par un voyageur
Publié le 22 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Manager, Gestion de l’hôtel
Hello John,We're thrilled to hear that you had a great experience during your stay with us! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Manager, Gestion de l’hôtel
Hello Bruce, We appreciate you choosing our hotel for your stay. We encourage you to reach out to us directly with any feedback you may have, so we can address any issues and ensure a more enjoyable experience next time. We hope to welcome you back in the future.
