Ratings based on 439 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Save yourself the money.
Posted Feb. 25, 2024 on HotelsHot water was far too hot, the smell in the bedroom was so strong I had to air it out. The blankets were itchy and uncomfortable. Sheets had stains on them, bathroom had stains on the floor.
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Dear Guest, We appreciate your feedback regarding your recent stay with us. Our team will look into the concerns you've raised to ensure a more comfortable experience for our future guests. Your comments will help us improve our services to meet our guests' expectations. Thank you for bringing these issues to our attention.
by A traveller
Don’t recommend.
Posted Feb. 25, 2024 on HotelsIt was dirty. There was a broken window that wouldn’t lock. Our “screened in porch” was full of furniture,garbage and bikes. There was a hole in the wall. The bathroom sink drain stopper was stuck in the drain so you couldn’t use the bathroom sink or it’d just fill up. There was hairs, stains and burn holes on the blankets/sheets. There was so much dust in the vents we were non stop sneezing.
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Bryanna, We regret to hear about the issues you encountered during your stay. Your feedback is valuable, and we encourage guests to reach out to our management team directly to address any concerns. We appreciate you bringing this to our attention to help us improve our services for all guests in the future.
by A traveller
Posted Feb. 21, 2024 on Hotels
We always enjoy our stay here. Staff is very friendly and helpful!! The only thing that needs to be done is updating living room furniture...
Comment from Hotel Management
Feb. 23, 2024 by Manager, Hotel Management
Hello Michael,We appreciate your kind feedback about our staff and your stay. Your suggestion about updating the living room furniture has been noted for future consideration. Thank you for choosing our hotel, and we hope to welcome you back again soon.
by A traveller
Great place
Posted Feb. 18, 2024 on HotelsThe room was large with a fairly decent sized refrigerator and a nice table to eat at. The beds were comfortable and the mini split was so quiet. We would come again!
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Nicole,We are delighted to hear that you enjoyed the spacious room, comfortable beds, and quiet mini split during your stay with us. Your kind words are much appreciated, and we hope to have the pleasure of welcoming you back in the future!
by A traveller
Posted Feb. 4, 2024 on Expedia
Affordable clean and comfortable!
Comment from Hotel Management
Feb. 6, 2024 by Manager, Hotel Management
Hello Matthew,Thank you for your kind words regarding our affordable, clean, and comfortable accommodations. We strive to provide a pleasant stay for all our guests and appreciate your positive feedback. Should you have any future travel needs, we would be delighted to welcome you back to our hotel.
by A traveller
Warm it up
Posted Feb. 4, 2024 on HotelsRoom was freezing upon check in. Took an hour to warm up with the mini split. Great water pressure. TV remote only got 1 Channel. No conditioner just shampoo
Comment from Hotel Management
Feb. 7, 2024 by Manager, Hotel Management
Hello ray, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the temperature of your room and the TV remote. We appreciate your positive comment about the water pressure. Our team strives to provide a comfortable stay for all guests. We will address these concerns with our maintenance and housekeeping teams to ensure a better experience for future guests.
by A traveller
Posted Jan. 1, 2024 on Hotels
Comment from Hotel Management
Jan. 8, 2024 by Manager, Hotel Management
Hello Christine,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience. Should you have any further comments or suggestions, feel free to reach out to us directly. We look forward to welcoming you back in the future.
by A traveller
Posted Dec. 22, 2023 on Expedia
It was clean and is in a good location. Just a basic room,no frills but we were not there to sight see so that was fine. Unable to figure how to work the tv. No staff available at all! No one ever in the office. Never informed that our key would be left in the mailbox so that was distressing when we tried to check in. Tried to call several times and it would ring once and then go to a busy signal. Found an employee, finally, walking with a trash bag and they told us where the key to our room would be. Had emailed them to see what was going on but never got a response so this was distressing since we could only check in between 3 pm to 5 pm. Given the time of year we were there it was quiet.
Comment from Hotel Management
Dec. 23, 2023 by Manager, Hotel Management
Hello Cathleen,Thank you for your feedback on your recent stay with us. We appreciate your compliments on the cleanliness and location of our hotel. We apologize for any inconvenience you experienced with the TV and the lack of staff availability. We strive to provide excellent customer service and we regret that it fell short in this instance. We will address your concerns with our team to ensure a better experience for future guests. We hope you enjoyed the quiet atmosphere during your stay.
by A traveller
Posted Dec. 22, 2023 on Expedia
I would highly recommend! They offered great communication and the room was as expected. Everything was great! I love the area!
Comment from Hotel Management
Dec. 23, 2023 by Manager, Hotel Management
Hello Sheila,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our communication excellent and that your room met your expectations. We take pride in providing a great stay for our guests. We're glad you enjoyed the area as well! We appreciate your recommendation and hope to welcome you back in the future.
by A traveller
Oh unquiet hristmas by the Sea visit
Posted Dec. 10, 2023 on HotelsHaving ice for your guests would be good. Most hotels/motels provide it. Otherwise friendly staff.
Comment from Hotel Management
Dec. 12, 2023 by Manager, Hotel Management
Hello James,Thank you for your feedback on our hotel. We appreciate your compliments regarding our friendly staff. We apologize for any inconvenience caused by the lack of ice availability during your stay. We will certainly take this into consideration for future improvements.
