Ratings based on 758 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 27, 2024
Cleanliness was fair. Parking area was nice and large but the surface was uneven. Lines for car spaces were barely visible and the surrounding areas were overgrown.
Comment from Hotel Management
Jun. 18, 2024 by Front Desk, Hotel Management
thank you for taking the time to give us feedback. we apologize for the issues you experienced and I can assure you that we are working diligently to ensure issues like this do not occur in future
by A traveller
Posted May 27, 2024
Dark, dated and worn. Hallways were dark. Pool area was dark. Ceilings in hallways were low and walls were showing wear. All ice makers were not working. Had to go the front desk for ice. Beds were fair, pillows were lumpy and tub had rust stains. Had no shower curtain. No answer calling guest services. Had to go to front desk. Got a shower curtain that I had to hang myself. Room serviced every third day!! Safety latch on room to hallway door was broken. At least two card scanners to enter hotel from outside doors were broken and almost non existent.
The lobby area was actually very nice. The computer area looked nice, as did the small arcade room (although I used neither). The pool looked fairly nice although it was indoors and a bit dark. This hotel seriously needs better lighting!!
I saw a total of 3 employees during my 2 day stay. And one was the bartender in the overly dark lounge. None were room/maid service. Definitely felt they were understaffed.
Shout out to Calen who checked us in and helped with any issues we had. Friendly and competent and seemed to be doing the work of at least 3 people!! Seems to be doing a great job of running the whole place.
Bottom line is I would not recommend. 2.5 stars would be generous.
Comment from Hotel Management
Jun. 18, 2024 by Front Desk, Hotel Management
Thank you for taking the time to give us feedback on your stay. We apologize for the issues you experienced and are working diligently to ensure this does not occur in the future.
by A traveller
Posted Apr. 8, 2024
by A traveller
Posted Mar. 19, 2024 on Expedia
Room was clean and quiet.
Comment from Hotel Management
Mar. 24, 2024 by Park Inn Team, Hotel Management
Thank you for taking the time to give us feedback regarding your stay. We appreciate all feedback from our guests and are working diligently to provide you with exemplary service.
by A traveller
Posted Mar. 19, 2024 on Expedia
Showed pool on website got there and no working pool. Hotel was dirty
Comment from Hotel Management
Mar. 24, 2024 by Park Inn Team, Hotel Management
Thank you for taking the time to give us feedback regarding your stay. We apologize for the issue you experienced with Cleanliness, and I can assure you that we are working diligently to ensure issues like this do not occur in the future.
by A traveller
Posted Mar. 19, 2024 on Expedia
I had to clean my own room first room was so hot you couldn’t breathe when they moved me the other room was dirty and had a foul smell I had to put plug
Comment from Hotel Management
Mar. 24, 2024 by Park Inn Team, Hotel Management
Thank you for taking the time to give us feedback regarding your stay. We apologize for the issue you experienced with cleanliness, and I can assure you that we are working diligently to ensure issues like this do not occur in the future.
by A traveller
Posted Mar. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by Park Inn Team, Hotel Management
Thank you for taking the time to give us feedback regarding your stay. We appreciate all feedback from our guests and are working diligently to provide you with exemplary service.
by A traveller
Posted Mar. 10, 2024 on Hotels
There was no breakfast as posted due to staffing problems. The room was okay but the heating/cooling unit was loud. The bathroom definitely needed some work.
Comment from Hotel Management
Mar. 24, 2024 by Park Inn Team, Hotel Management
Thank you for taking the time to give us feedback regarding your stay. We apologize for the issue you experienced with heating/cooling unit, and I can assure you that we are working diligently to ensure issues like this do not occur in the future.
by A traveller
Posted Mar. 10, 2024 on Hotels
Comment from Hotel Management
Mar. 24, 2024 by Park Inn Team, Hotel Management
Thank you for taking the time to give us feedback regarding your stay. We appreciate all feedback from our guests and are working diligently to provide you with exemplary service.
by A traveller
Do not stay here!
Posted Mar. 4, 2024 on HotelsThis hotel is in need of someajor upgrades. The bathrooms are tiny and there was about a 2 foot rusty crack in tub. The toilet and bathroom fan constantly ran. The jetted tub was disgusting. When we went to fill it there was all this grime that came out of the jets. The pool wasnt open and there is no fitness center. Overall, i wouldnt pay 25 bucks to stay at this place. You dont get what you pay for. But you definitely over pay for trash.
Comment from Hotel Management
Mar. 24, 2024 by Park Inn Team, Hotel Management
Thank you for taking the time to give us feedback regarding your stay. We do have a fitness center on the first floor. We apologize for the issue you experienced with cleanliness, and I can assure you that we are working diligently to ensure issues like this do not occur in the future,
