Note fondée sur 933 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Omaha
Publié le 6 mai 2024
Tracy & Macy were very nice and helpful.
Commentaires de Gestion de l’hôtel
7 mai 2024 par Reservation Manager, Gestion de l’hôtel
Thank you for taking time to share your feedback with us! We are pleased to know you had a wonderful stay.
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par JP Travis, Gestion de l’hôtel
Thank you for taking time to provide us with your feedback. We are happy to know you enjoyed your stay. Come back and visit again sometime soon!
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Tim was so helpful.
Commentaires de Gestion de l’hôtel
1 mars 2024 par JP Travis, Gestion de l’hôtel
Thank you for taking time to provide us with your feedback. We are so happy to know you enjoyed your visit. I will be sure to pass along this positive feedback for Tim our shuttle driver. Thank you!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Spectacular lakeside setting, love the hot tub and sauna facilities. Charming property with a great on-site restaurant.
This was our second stay here and it’s still one of my favourite places.
However, a couple of minor issues:
- some staff were great and helpful, some were indifferent. Feels like they need more training in customer service.
- rooms in the Main Lodge starting to feel a little bit worn, would be great to see some renewal soon (new carpet, new toilet suite)
Commentaires de Gestion de l’hôtel
26 févr. 2024 par JP Travis, Gestion de l’hôtel
Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our lakeside setting, hot tub, sauna, and on-site restaurant during your second stay with us. Your comments about the staff and room conditions are duly noted, and we're committed to addressing these concerns to enhance the overall guest experience. We appreciate your continued support and hope to welcome you back soon for an even better stay!
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par JP Travis, Gestion de l’hôtel
Thank you for taking time to provide us with your feedback. We are happy to know that you enjoyed your stay and hope to welcome you back for a future visit sometime soon!
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 janv. 2024 par JP Travis, Gestion de l’hôtel
Thank you for your feedback! We hope to welcome you back in the future for an opportunity to earn a 5 out of 5. Please feel free to contact the hotel directly if you experienced any issues or have any concerns.
par un voyageur
Publié le 30 déc. 2023 sur Expedia
We have visited here twice for a week at a time.. great place and would recommend it to anyone looking for a beautiful lodge in a beautiful area of the country. Amazing place.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par JP Travis, Gestion de l’hôtel
Thank you for taking time to provide us with your feedback. We hope you come back for a future visit sometime soon!
par un voyageur
Publié le 28 déc. 2023 sur Expedia
Great lodge. Would definitely recommend.
Commentaires de Gestion de l’hôtel
29 déc. 2023 par JP Travis, Gestion de l’hôtel
Thank you for taking time to provide us with your feedback. We are so happy to know you've enjoyed your time with us. We hope to welcome you back for a future visit.
par un voyageur
Publié le 20 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 déc. 2023 par JP Travis, Gestion de l’hôtel
Thank you for taking time to share your feedback. We hope to welcome you back for a future visit sometime soon!
par un voyageur
Publié le 19 déc. 2023 sur Expedia
Gorgeous ! We will be back
Commentaires de Gestion de l’hôtel
21 déc. 2023 par JP Travis, Gestion de l’hôtel
Thank you for your feedback. We are so happy to know that you enjoyed your stay with us. We cant wait to welcome you back for a future visit!
