Note fondée sur 934 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mars 2024 sur Hotels
Stay was fine, bed way to soft
par un voyageur
Publié le 10 mars 2024 sur Expedia
The property was clean and pool was nice.
par un voyageur
Publié le 10 mars 2024 sur Hotels
par un voyageur
Skip it.
Publié le 10 mars 2024 sur HotelsAfter circling the Cleveland Clinic campus multiple times we finally found the drive to the hotel. We arrived late at night with my two young teens and while check in was smooth, the hallway reeked of cigarettes, the toilet seat was barely attached, and the shower curtain was barely long enough to keep water in. There was a large truck outside our window idling its loud engine and a car booming bass; I went and asked to change rooms. They weren't able to accommodate me. Then the truck left and a car alarm started incessantly, for the better part of an hour. Breakfast was cold and there wasn't any fruit, not even canned. I know it's not the Ritz, but we wanted a clean, quiet place to sleep before my child's event early in the morning and we'd have been better off leaving home at 630 in the morning and saving our money.
Commentaires de Gestion de l’hôtel
10 mars 2024 par Wendy, Gestion de l’hôtel
Sorry for the inconvenience unfortunately sometimes we aren't able to switch rooms because we don't have a room to switch to. As for signage there's a huge sign off of Rt. 3 a sigh beside Cleveland clinic and spot lights around hotel. As for the parking lot we have nobody to monitor it except security cameras and there's no sound. We've remolded, new carpets, beds, breakfast, chairs for rooms, pool and hot tub. We tried fresh fruit but ended up not doing because of too much waste. I will suggest fruit cups. Hopefully you come again and have a better experience.
par un voyageur
Publié le 6 mars 2024 sur Expedia
The rooms could use updating, but overall a nice place to stay. The staff was very nice.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Very nice staff and clean room!
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Was decent place to stay.
par un voyageur
Publié le 29 févr. 2024 sur Hotels
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Its fine
par un voyageur
Publié le 19 févr. 2024 sur Hotels
