Note fondée sur 608 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 mai 2024
Fair price
Commentaires de Gestion de l’hôtel
23 mai 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Jerry,Thank you for choosing Comfort Inn & Suites Wyomissing/Reading. We appreciate your feedback and are pleased to hear that you found our pricing fair. At our hotel, we strive to offer competitive rates while maintaining high standards of service and comfort. We take pride in providing value for our guests, ensuring that your stay with us is both enjoyable and affordable. Your satisfaction is important to us, and we look forward to welcoming you back on your next visit.
par un voyageur de florida
Publié le 28 avr. 2024
The room dirty
Commentaires de Gestion de l’hôtel
28 avr. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Mariel,Thank you for choosing Comfort Inn & Suites Wyomissing/Reading. We appreciate your feedback and apologize for any inconvenience caused by the cleanliness of your room. Our housekeeping team strives to maintain the highest standards of cleanliness, and we will address this issue promptly. Please know that your comfort and satisfaction are our top priorities, and we value your input as it helps us improve our services. We hope you'll give us another chance to exceed your expectations in the future.
par un voyageur
Publié le 20 avr. 2024
Water pressure for the shower was very low. Elevator moves at a snails pace. Staff was friendly.
Commentaires de Gestion de l’hôtel
20 avr. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Frederick,We appreciate your feedback and apologize for any inconvenience you experienced during your stay with us at Comfort Inn & Suites Wyomissing/Reading. Regarding the water pressure, we have taken note of your concern and will investigate the matter to ensure it meets our high standards. Our maintenance team will address any issues promptly to enhance the quality of your future visits. Additionally, we understand your frustration with the elevator speed and will explore ways to improve efficiency without compromising safety. Thank you for acknowledging our friendly staff; we strive to provide exceptional service to all our guests.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Excellent breakfast.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Guest Relations Specialist, Gestion de l’hôtel
HI John,We're thrilled to hear that you enjoyed our breakfast during your stay! Our team takes great pride in crafting delicious and satisfying meals to start your day off right. We're committed to providing a delightful dining experience for all our guests, and it's wonderful to know that you found it to be excellent. Your feedback is truly appreciated, and we look forward to welcoming you back for another delightful stay in the future!
par un voyageur
Publié le 29 févr. 2024 sur Expedia
The property
Was very clean.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello William,We're pleased to hear you found our property very clean. Your feedback is valuable to us as we strive to provide a comfortable experience for all our guests. If you have any further comments or suggestions, we encourage you to reach out to our management team.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Very nice lady at the front deck! Breakfast was great also!
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Stamatia,We are delighted to hear that you enjoyed the service provided by our front desk staff and that you had a great breakfast experience during your stay. We appreciate your kind words and hope to welcome you back for another memorable visit in the future.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Not so good found a broken hair brush meaning it wasn't clean
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hello,We sincerely apologize for the inconvenience caused by the broken hairbrush found during your stay at Comfort Inn & Suites in Wyomissing/Reading. Our housekeeping team undergoes rigorous training to ensure cleanliness standards are met, and we regret this oversight. Please be assured that we take cleanliness seriously and have implemented measures to prevent such occurrences in the future. We appreciate your feedback and will strive to improve our services to enhance the experience for all our guests.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Manager, Gestion de l’hôtel
Hello Allison,We're are stirred to hear you had a wonderful stay with us! Please visit us again soon for another great experience!
par un voyageur
Publié le 24 févr. 2024 sur Expedia
The bathroom was not clean. Floor was not moped and corners of the floor and shower floor had crud in them.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Manager, Gestion de l’hôtel
Hello Meghan, We appreciate your feedback regarding the cleanliness of the bathroom. Rest assured, we will address this with our housekeeping team to ensure our high standards are consistently met. Your comments will help us improve our services for future guests.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Clean comfortable rooms
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Manager, Gestion de l’hôtel
Hello Daniel,We are pleased you found our rooms clean and comfortable during your stay. We strive to provide a relaxing environment for all our guests. Should you have any future concerns, please do not hesitate to reach out to our management team directly. Thank you for choosing to stay with us.
