Ratings based on 22 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from North Conway, NH USA
Great location near the beach
Posted May 19, 2024 on HomeAwayGreat location. Unit was as described. Well stocked with bedding, towels, laundry & dishwashing supplies. Neighbors were friendly. Short & safe walk to the beach with children & dog. Would stay here again.
by A traveller
Birthday getaway
Posted Apr. 20, 2024 on HomeAwayLovely stay to celebrate birthdays and be near the ocean.
by A traveller
Tired, dirty, too bad!
Posted Apr. 13, 2024 on HomeAwayOverall, the property needs a very deep cleaning, some paint and an owner who cares about anyone having a good time here, too bad! Never coming back! Shame on you Vernon!
Comment from Hotel Management
Apr. 28, 2024 by VrboOwner, Hotel Management
We are sorry to have been unable to provide you with a pleasant and relaxing vacation experience. We strive to maintain a standard of excellence in home cleanliness and upkeep for the comfort of our guests, in addition to being readily available to assist in addressing any questions or concerns that might arise.We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience.
by A traveller from Londonderry, NH USA
Quaint beach property
Posted Jan. 30, 2024 on HomeAwayInside of the property is really cute & clean. Outside could use a little TLC. If you choose this property, don't make the mistake we did and assume there are pot holders & oven mitts, only to find out there are none when you need them most! You'll need to bring your own as they are not considered to be "basic supplies" but the property owners.
by A traveller
York. Beach
Posted Jan. 29, 2024 on HomeAwayCozy place to stay
by A traveller
Affordable beach house
Posted Jan. 13, 2024 on HomeAwayClean, and comfortable
by A traveller
Nice House
Posted Nov. 2, 2023 on HomeAwayOur stay was nice and convenient. The back of the house was lacking curb appeal and could use a bit of a clean, but entering was easy and everything appeared clean and nice. The carpet in the living room wasn’t vacuumed and was very noticeable when my wife did her work outs. Everything else was great
Comment from Hotel Management
Nov. 2, 2023 by VrboOwner, Hotel Management
Hi Ross, thank you for your review. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please
know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.
by A traveller
Unacceptable
Posted Jul. 17, 2023 on HomeAwayMy intuition was right when I called several weeks before arriving and asked if we were going to have enough supplies to get us through 7 days of our stay. I was assured that everything would be fine and if we needed more supplies to just give them a call and we would get them, no problem. Boy was that far from the truth. When we arrived, I found an empty bottle of laundry detergent- that’s right, EMPTY. With further inspection we found that the rental was definitely not cleaned properly- leftover food in the cabinets, trash behind a chair, dirt and dust bunnies on the floor, grill was filthy, grass was not mowed. My first call was made to Vacasa- I was told not to worry and that they would get back to me. Things when South quickly after that. We found out the dryer was broke, coffee pot was cracked, and dish washer leaked all over the floor. More calls were made with no answers. At this point we’re running out of towels and we’re buying our own supplies including a new coffee pot. We live 7 hours away and we have a toddler. I specifically rented this place because of the accommodations- the accommodations that were non-existent. After speaking with multiple customer service reps and 2 supervisors, we got a bag full of towels on the back porch and someone came to clean the grill. My argument, for what Vrbo and Vacasa are so easily ready to charge people for “cleaning” and “service” fees, they better have actually have CLEANED and SERVICED the rental. Never again.
Comment from Hotel Management
Aug. 2, 2023 by VrboOwner, Hotel Management
Heather, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We hope that the refund that you were given has helped with some resolution of the issue you experienced.
We truly hope we can host you for a more comfortable stay in the future. Thank you.
by A traveller
Pleasant stay
Posted Jul. 9, 2023 on HomeAwayThis is a reasonable place to stay with very easy access to the beach. 2 comfortable bedrooms upstairs, reasonable kitchen. Small signs of wear - bathroom latch didn't work, cushions for the tall kitchen chairs were missing, screen door kept coming off the track.
Comment from Hotel Management
Jul. 28, 2023 by VrboOwner, Hotel Management
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager for review, and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
by A traveller
Great escspe
Posted Jul. 6, 2023 on HomeAwayGreat getaway close to everything pleanty of room
