Note fondée sur 329 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Will stay again but...
Publié le 24 févr. 2024 sur HotelsHonestly the rooms are nice, but i feel like they could use an update just like there were giving the 2nd elevator, of not an updat ethen at least new beds. Also 21 dollars for the Breakfast buffet that is not drastically diffrent from a continental breakfast or the one i get at the hayett is a bit much.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Customer Service, Gestion de l’hôtel
Liz, thank you for taking the time to share your feedback. It's pleasing to hear that you found our rooms to be nice. We continuously strive to enhance our guest rooms, including elements such as our beds, to ensure they meet the expectations of our valued guests like you. Regarding the breakfast pricing, we strive to offer a range of options to cater to different guest preferences and will certainly review your comments to ensure we're providing value for the cost. We hope to have the opportunity to host your stay again at Ann Arbor Marriott Ypsilanti at Eagle Crest.
par un voyageur de Detroit
Publié le 13 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the excellent rating, Timothy!Our goal is to go above and beyond to ensure our guests have a memorable experience at Ann Arbor Marriott Ypsilanti at Eagle Crest! We look forward to hosting you again soon.
par un voyageur
Publié le 28 déc. 2023 sur Expedia
VERY DISAPPOINTED in my stay was never quoted a $30.00 per day parking fee at check (definitely not worth $30.00 per day)
not like there was a shortage of parking spaces. The bill for 4 days was approx., $200.00 OVER quote on line when making reservation. Stayed 4 nights NEVER cleaned room even asking for them to clean it. Too many HIDDEN charges won’t ever stay here again.
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Customer Service, Gestion de l’hôtel
Douglas, we sincerely apologize for the oversight regarding the missed stayover service during your recent visit. Your comfort is our top priority, and we understand the importance of a seamless experience.To address your billing concerns, a member of our leadership team will be reaching out to you this week for a thorough discussion and resolution.Thank you for bringing this to our attention, and we appreciate your understanding as we work to make things right.
par un voyageur
Publié le 20 déc. 2023 sur Expedia
Great stay except $30 for parking is not reasonable!
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Customer Service, Gestion de l’hôtel
Chelsea, it's wonderful to hear that you had a great stay at the Ann Arbor Marriott Ypsilanti at Eagle Crest. Your feedback regarding the parking fee is valued. These costs are aligned with local area rates and ensure we provide a secure environment for our guests' vehicles. Nonetheless, we understand your perspective and will take it into consideration. We hope to see you again soon!
par un voyageur
Publié le 18 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 déc. 2023 par Customer Service, Gestion de l’hôtel
Louis, it's wonderful to hear you enjoyed your stay at Ann Arbor Marriott Ypsilanti at Eagle Crest. Your high rating means a lot to us and we look forward to welcoming you back for another lovely stay.
par un voyageur
Publié le 18 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Customer Service, Gestion de l’hôtel
Keivan, thank you for your generous rating of the Ann Arbor Marriott Ypsilanti at Eagle Crest. We're thrilled your stay was satisfying and we hope to have the privilege of welcoming you back in the near future.
par un voyageur
Publié le 17 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Customer Service, Gestion de l’hôtel
Thank you for the fantastic rating, Scott!We strive to make all of our guests feel welcome and relaxed during their time at Ann Arbor Marriott Ypsilanti at Eagle Crest! We can't wait to see you again soon.
par un voyageur de Houston
Publié le 11 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Customer Service, Gestion de l’hôtel
Marva, your feedback is appreciated. Even without specific comments, each rating helps us understand guests' experiences better. We are here to offer a rewarding stay and we trust your next visit will be more satisfactory.
par un voyageur
Publié le 26 nov. 2023 sur Expedia
The staff and how safe and clean the hotel was. Staff was wonderful.
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Customer Service, Gestion de l’hôtel
Keith, we're delighted you had such a positive experience with us at the Ann Arbor Marriott Ypsilanti at Eagle Crest. Your recognition of our team members' exceptional service and the cleanliness of our hotel is greatly appreciated. We always strive to provide a safe and welcoming environment for our guests. We hope to see you again soon!
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Customer Service, Gestion de l’hôtel
Lane, it's great to hear that you found the Ann Arbor Marriott Ypsilanti at Eagle Crest to be agreeable. We sincerely hope you'll choose our hotel for your future visits. Thank you for your contribution!
