4.7 out of 5

"Clean,excellent staff, very good breakfast buffet. " More

By a verified traveller on Sun 15 Jul 2018

Enter dates to see availability

Hotel Description

3-star hotel near Hearthstone Historic House Museum

Close to airport

You'll find Fox River Mall and Fox River Antique Mall within 2 miles (3 km) of this hotel. Time Warner Cable Field at Fox Cities Stadium and Fox Valley Technical College are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, comfy beds

The 80 individually furnished guestrooms offer free WiFi and comfy beds. LCD TVs come with cable channels, and other amenities include refrigerators and microwaves.

Standard Room, 2 Double Beds, Ground Floor

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$94 per night

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

GrandStay Hotel Appleton-Fox River Mall ratings based on 21 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for GrandStay Hotel Appleton-Fox River Mall

Everyone (10) Family (2)
5 out of 5
The bed and pillows were one of the best of any hotel that I have ever had. The staff was super friendly, and it was easy to find, and accessible to the purpose of our trip. I would highly recommend this hotel.

Posted by on 9 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

9 Jul. 2019 by Chelsea

We are glad you had a great time here. We look forward to seeing you in the future! Have a fantastic day!

4 out of 5
The hot tub wasn’t working. Other guests running up and down the hallway screaming and slamming doors very late at night.

Posted by on 31 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

1 Apr. 2019 by Alyssa

Thank you so much for staying with us. We do apologize for our hot tub not working. We are working very hard to get it back up and running. We are sorry for other guests running up and down the halls. We will talk to the staff to make sure they are walking the halls at night to make sure this doesn't happen again. We do hope to see you again soon. Thank you for your feedback we really appreciate it.

5 out of 5
Very clean and updated. Decent breakfast. Staff was extremely helpful, and were very obliging for a late checkout. Will stay again.

Posted by , from Excelsior, MN on 29 Oct. 2018

Was this review helpful to you?
Comment from Hotel Management

30 Oct. 2018 by Alyssa, AGM

Thank you very much for staying with us. We hope to see you again soon.

5 out of 5
This was the best hot/ cold buffet breakfast we have ever experienced at a hotel. Also we had forgotten something in our room so I called to let them know we were driving back and would arrive in 10 min. They had it waiting at the front desk! A very nice independently owned facility.

Posted by on 8 Oct. 2018

Was this review helpful to you?
Comment from Hotel Management

8 Oct. 2018 by EL

Thank you for your feedback! We're so glad you enjoyed our breakfast! We look forward to you staying with us again in the future!

4 out of 5

Posted by on 30 Sep. 2018

Was this review helpful to you?
Comment from Hotel Management

1 Oct. 2018 by PM

Thank you for rating our hotel!

3 out of 5
Basic travelers hotel. Hard pillows, thin sheets. Hotel and room clean. Nice, very attentive staff. Fixed light in bathroom right away.

Posted by on 1 Aug. 2018

Was this review helpful to you?
Comment from Hotel Management

2 Aug. 2018 by PM

Dear Guest, I appreciate you for taking the time to share your experience. We have a small but close knit team here. I am very glad that my staff was able to assist you. We hope to see you again!

5 out of 5

Rock usa

Clean,excellent staff, very good breakfast buffet.

Posted by , from IL on 15 Jul. 2018

Was this review helpful to you?
Comment from Hotel Management

16 Jul. 2018 by PM

Thank you for your review David! I hope you had a wonderful time at Rock USA! We hope to see you again!

5 out of 5
Pros: Everything! Have never had a negative experience at this lovely hotel.
Fourth year that we have stayed at this wonderful hotel for Mother's Day weekend. The staff has always been professional, helpful and friendly. They go out of their ways to make you feel welcome and are helpful and courteous. Rooms have always been spotless and quiet. Would recommend The GrandStay Hotel to anyone wanting the perfect hotel experience.

Posted by , from Campbellsport, WI on 16 May 2017

Was this review helpful to you?
Comment from Hotel Management

20 May 2017 by Guest Relations Manager

Thank you so much for taking the time to give us feedback! We are so very happy to hear that you enjoyed your stay and that we are your go-to hotel for a special occasion such as Mother's Day. Thank you for your comments on our staff members, as they take great pride in helping ensure a satisfying stay for our guests. We will see you next time!

5 out of 5

Everything was great. Breakfast was wonderful.

Pros: Convenience to what we needed
Cons: I really can't see what to improve
Location: Location is great. Right in the middle of it all.
Hotel staff were all nice and friendly. Would stay there again if I were in the area.

Posted by on 15 May 2017

Was this review helpful to you?
Comment from Hotel Management

17 May 2017 by Julie

Thank you for taking the time to write this review. We hope to see you in the future. Julie

4 out of 5

GrandStay Hotel - Appleton

Pleasant place. Conveniently located, clean room, friendly staff. Typical motel breakfast: scrambled eggs, waffles, muffins, fruit, etc. Pool was small, but adequate. Exercise room was small with limited equipment.

Posted by on 24 May 2016

Was this review helpful to you?
Comment from Hotel Management

2 Jun. 2016 by Guest Relations

Thank you for staying with us. We take great pride in our items in the breakfast buffet, and our staff works very hard to ensure items are stocked appropriately.

About the GrandStay Hotel Appleton-Fox River Mall

Location 300 N. Mall Drive, Appleton, WI 54913

Property Features

GrandStay Hotel Appleton-Fox River Mall offers its guests an indoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly GrandStay Hotel Appleton-Fox River Mall also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This 3-star Appleton hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Bar or lounge
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

GrandStay Hotel Appleton-Fox River Mall offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Appleton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served free hot/cold buffet breakfast.

Lobby Lounge - Onsite lobby lounge. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.50 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 60 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Rollaway bed fee: USD 10.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.