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La Quinta Inn by Wyndham Austin Capitol / Downtown

2.5-star property
300 E 11th St, Austin, TX 1-855-887-0424
3.2 out of 5
See all 17 travelocity Reviews

"I like the room and the location of the hotel. Building however is tool old especially the elevator. " More

By a verified traveller on Thu 08 Feb 2024

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Hotel Description

Motel near Sixth Street in Austin

Heart of Austin

Within a 10-minute walk of this Downtown Austin motel, you'll find Texas State Capitol and Sixth Street. Also, University of Texas at Austin is within half a mile (1 km) and Lady Bird Lake is within 2 miles (3 km).

Business services

A gym is featured at this motel, along with valet parking. WiFi in public areas is free. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $86* Per night/room 21 Apr. - 22 Apr.

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Double Beds, Accessible, Non Smoking (Tub with Grab Bars)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 3 Max

La Quinta Inn by Wyndham Austin Capitol / Downtown ratings based on 17 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for La Quinta Inn by Wyndham Austin Capitol / Downtown

Everyone (9) Couples (4) Family (2)
2 out of 5
My ac did not work well and the bathroom was not cleaned properly.

Posted by on 1 Mar. 2024

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Comment from Hotel Management

1 Mar. 2024 by AGM

Thank you for your feedback. We apologize for the issue regarding the A/C. Your comments will be shared with our maintenance staff so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, LQ Customer Care

4 out of 5
I like the room and the location of the hotel. Building however is tool old especially the elevator.

Posted by on 8 Feb. 2024

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Comment from Hotel Management

8 Feb. 2024 by AGM

We are very sorry that you had a bad experience during your recent stay. The elevators had to be turned off for safety reasons when potential problems were detected so we could work on them. We understand such issues did not leave you with favorable impressions of the hotel. We apologize for any inconvenience it might have caused and thank you for staying with us. Hope to have you as a guest again for a very different experience. Respectfully, LQ Customer Care

2 out of 5
I know I booked a cheap hotel, so I was not expecting top of the line, but this building is old, outdated, poor maintenance and falling apart. Also, I had to pay $50 for a valet service because there is no guest parking. If I had known this in advance, I much rather put that money towards a better hotel. I have to give them credit for the room looked clean. The staff was courteous and they were doing the best they could. But the property needs attention.

Posted by on 2 Feb. 2024

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Comment from Hotel Management

5 Feb. 2024 by AGM

Thank you for your review. We will share your compliments with our front desk team. We are sorry to learn of the difficulties you experienced and your comments have been passed on to our management team. Rest assured we will do everything we can to improve. We very much appreciate your business and thank you for staying with us. Looking forward to your next stay. Sincerely, LQ Customer Care

4 out of 5

Posted by on 6 Dec. 2023

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Comment from Hotel Management

30 Dec. 2023 by AGM

Thank you for your review and for staying at La Quinta Inns and Suites. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity. Sincerely, LQ Customer Care

2 out of 5
The lady at front desk was rude . I don't understand why i have to pay 49.00 tx for Valet parking when the Hotel charges $50.00 for parking anyway.? That's $100 a day for parking. Is Not worth staying here after a long drive. Definitely won't recomend it.

Posted by on 13 Nov. 2023

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Comment from Hotel Management

15 Nov. 2023 by AGM

Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care

5 out of 5

Posted by on 2 Nov. 2023

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Comment from Hotel Management

27 Nov. 2023 by AGM

Thank you for your review and for staying at La Quinta Inns and Suites. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity. Sincerely, LQ Customer Care

1 out of 5
After walking on the floor of the room, my feet were black

Posted by on 15 Sep. 2023

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Comment from Hotel Management

16 Sep. 2023 by AGM

Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Respectfully, LQ Customer Care

4 out of 5

Posted by on 21 Mar. 2023

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Comment from Hotel Management

21 Apr. 2023 by Austin LQ

Thank you for your review. Please note that your 4 out of 4 rating has been passed on to our management team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. Sincerely, LQ Customer Care

5 out of 5

Posted by on 26 Jan. 2023

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Comment from Hotel Management

16 Mar. 2023 by George

Thank you for the review. We look forward to seeing you again soon!

4 out of 5

Posted by on 30 Nov. 2022

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About the La Quinta Inn by Wyndham Austin Capitol / Downtown

Location 300 E 11th St, Austin, TX 78701

Property Features

Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly La Quinta Inn by Wyndham Austin Capitol / Downtown. Parking is available for a fee. This Austin motel is smoke free.

  • 152 guestrooms or units
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Austin Station (2.6 km / 1.6 mi)
  • Metro station: Downtown Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

La Quinta Inn by Wyndham Austin Capitol / Downtown offers 152 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Pets cannot be left unattended
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Quinta Austin Capitol
  • La Quinta Capitol
  • La Quinta Inn by Wyndham Austin Capitol / Downtown Motel
  • La Quinta Inn Capitol
  • Austin La Quinta
  • La Quinta Austin
  • La Quinta Inn Austin Capitol Hotel Austin
  • Quinta Austin Capitol
  • La Quinta Inn by Wyndham Austin Capitol / Downtown Austin
  • La Quinta Inn by Wyndham Austin Capitol / Downtown Motel Austin

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.