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"The carpet was ripped by the door and unraveling by the bathroom, exposing the nails in the tack strip. It was also filthy. I booked online, being q ... " More

By a verified traveller on Sat 21 May 2022

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Hotel Description

Motel near St. Edward's University in Austin

East Riverside - Oltorf stay

Your stay at this East Riverside - Oltorf motel places you within 2 miles (3 km) of St. Edward's University and South Congress Avenue. Lady Bird Lake and Ann W. Richards Congress Avenue Bridge are also within 3 miles (5 km).

Outdoor pool

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. There's an outdoor pool on site, and a 24-hour front desk and express check-out are also provided.

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $80* Per night/room 22 Apr. - 23 Apr.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

La Quinta Inn by Wyndham Austin Oltorf ratings based on 15 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for La Quinta Inn by Wyndham Austin Oltorf

Everyone (8) Couples (1) Family (3)
2 out of 5
Property has not been kept up. Poor representation for La Quinta and Wyndham brands.

Posted by on 11 Apr. 2023

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Comment from Hotel Management

16 Apr. 2023 by GM

Thank you GALEN for sharing your candid feedback. We will be sure to share your feedback with our company and work closely with them and our staff to improve on your concerns.

2 out of 5
The staff was very friendly and helpful but that’s where the good things about this stay ends. Their carpet needs a good deep cleaning, the water pressure poor and leaked, the breakfast was just plain sad BUT the worst part was the AC in our room. We set it to the lowest it could go with the fan on high but it never cooled down our room. It was colder outside in the hallway!! VERY disappointing for a La Quinta. Spend a little more money people and stay somewhere else.

Posted by , from San Antonio on 3 Jul. 2022

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Comment from Hotel Management

4 Jul. 2022 by GM

Thank you Daisy for sharing your comments about your recent experience. We will be sure to share your feedback with our staff and company in order to improve. Thank you for your time and concern.

4 out of 5
The carpet was ripped by the door and unraveling by the bathroom, exposing the nails in the tack strip. It was also filthy. I booked online, being quoted a price of $97 or $98. I ended up being charged $109 for Sunday thru Wednesday nights; $129 for Thursday night; and $209 for Friday night. Plus $131 for taxes. When I spoke to the receptionist, she was rude and unhelpful and defensive. Each night I was there, I was awakened several times by loud talking/shouting outside of my door. I am surprised that LaQuinta has their name on such a property. I will definitely not stay here again when visiting Austin.

Posted by on 21 May 2022

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1 out of 5
The pictures look a lot nicer than the actual property. As soon as my 6 year old son and I got to our room I noted the toilet was stopped up. I called the front desk numerous times and was told that she was the only person there and there was no maintenance on weekend and would get us a plunger when the manager showed up. By 10ish pm it was very cold in our room and near freezing outside. I realized the heater was only blowing cold air. I called the front desk again and said I was still waiting for the toilet to get fixed and we need an extra blanket as the heater wasn't working. Again I was told she was alone there and the manger isn't due in until 11pm. I called again around 11pm and now the manager was due in at 11:20pm. I was keeping my son warm who had fallen asleep and I tried staying awake to hear from the manager. That call never came. When we left the next day, I told the person at the front desk what happened and she said she would let the manager know and call us. Just over a week later and have never heard from the manager. I paid $125 for the night. This is more like a $50 a night motel.

Posted by on 23 Feb. 2022

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4 out of 5
Staff very professional and efficient. Towels and room amenities very nice and fresh. As everywhere, breakfast sparse with packaged fruit cocktail, yogert, breads. Property needs sprucing up as far as paint indoors and out. Bedding fresh and comfortable. Very convenient for any Austin southside activities and reasonable access past the I-35 traffic going north by using the access road instead of the main lanes.

Posted by , from DALLAS on 15 Nov. 2021

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Comment from Hotel Management

6 Jan. 2022 by GM

Thank you Byron for sharing your comments. We are pleased to hear about your enjoyable stay and that our property was convenient for all your needs. We look forward to being of service to you once again.

4 out of 5
The rooms were so terrible filthy carpet filthy curtains very unsanitized. We stayed because we were so tired of looking for a decent LaQuinta.

Posted by on 10 Aug. 2021

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Comment from Hotel Management

3 Sep. 2021 by LQ0522GM

Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience.

1 out of 5

Posted by on 10 May 2021

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Comment from Hotel Management

24 May 2021 by GM

Thank you for your rating. We appreciate your time in sharing your experience. We apologize as it seems not everything was as expected. We will be sure to work hard to improve.

1 out of 5
We ordered a room for 5 and they put us in a small room for only 4 and refused to give us a cot. Very small uncomfortable and stuffy

Posted by on 16 Dec. 2019

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Comment from Hotel Management

11 Jan. 2020 by GM

Thank you for sharing your comments. We sincerely apologize that our rooms were not able to accommodate your needs. We do have different room types for a bit more with two beds and a sofa sleeper. Please feel free to reach out to us with any questions on our room types.

2 out of 5
Dirty bathroom floor. Don’t shut doors to mop. Not vacumed good, edges around room had trash. Beds ok linens good. Need to refurbish and redo rooms!!

Posted by on 17 Nov. 2019

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Comment from Hotel Management

22 Nov. 2019 by GM

We greatly appreciate your candid feedback. We're sorry to hear that your rooms cleanliness was not what was expected. Please know that your concerns will be addressed with our staff. Thank you for letting us know what we can do to improve.

5 out of 5

Posted by on 20 Oct. 2019

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Comment from Hotel Management

22 Nov. 2019 by GM

We've received your rating! We're happy to see you had an enjoyable stay while staying with us. We hope to see you once again soon!

About the La Quinta Inn by Wyndham Austin Oltorf

Location 1603 East Oltorf Blvd, Austin, TX 78741

Property Features

As a guest of La Quinta Inn by Wyndham Austin Oltorf, you'll find an outdoor pool, a vending machine, and multilingual staff. Public spaces have free WiFi. The business-friendly La Quinta Inn by Wyndham Austin Oltorf also features coffee/tea in a common area, express check-in, and express check-out. Free self parking is available. Smoking is allowed in designated areas at this Austin motel.

  • 132 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

La Quinta Inn by Wyndham Austin Oltorf offers 132 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Guest education on local ecosystems and culture

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin Oltorf
  • La Quinta Austin Oltorf
  • La Quinta Inn Austin Oltorf
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You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.