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4.0 out of 5

"Brand new property. Awesome and modern. Staff were very friendly and helpful. However, the property is not really ready to be opened- the floor I was ... " More

By a verified traveller on Thu 13 Jul 2023

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Hotel Description

Hotel near Silvertip Golf Course in Canmore

Silvertip stay

Your stay at this Silvertip hotel places you within 2 miles (3 km) of Silvertip Golf Course and Canmore Museum and Geoscience Centre. Canmore Nordic Centre Provincial Park and Canmore Caverns are also within 2 miles (3 km).

Restaurant

A restaurant, free self parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. Luggage storage and a safe deposit box are also provided.

Queen Room (No Pets)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $123* Per night/room 10 Apr. - 11 Apr.

Executive Suite Pet Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room (No Pets)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Double Queen Pet Friendly

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior King Room (No Pets)

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Room (No Pets)

Bed Count 1 King Bed Maximum Occupancy 3 Max

MTN House By Basecamp ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for MTN House By Basecamp

Family (1)
4 out of 5
Brand new property. Awesome and modern. Staff were very friendly and helpful. However, the property is not really ready to be opened- the floor I was on pretty much every room other than mine was under construction. If I stepped out of my room I had to walkthru a construction zone of debris and people- not a pleasant experience and it continued for the entire week. Another issue was that the elevators dont work and if you need an elevator someone from the front desk has to run up the stairs to get you one. Overall, this property was not ready for an opening- sad that mgmt rushed it.

Posted by , from ashland on 13 Jul. 2023

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Comment from Hotel Management

14 Jul. 2023 by Radek Coufal, Front Office Manager

Thank you for your valuable feedback. We appreciate your kind words about our newly opened hotel and our service. We apologize for any inconveniences caused by the ongoing construction and the temporary elevator situation. We are actively working to address these issues and make necessary improvements to enhance the overall guest experience. We appreciate your understanding and hope that you will give us another opportunity in the future to provide you with a more enjoyable and seamless stay. Your feedback is incredibly important to us, and we value your support.

About the Holiday Inn Canmore, an IHG Hotel

Location 1 Silvertip Trail, Canmore, AB T1W 2Z7

Property Features

There's a restaurant on site. Public spaces have free WiFi. MTN House By Basecamp also features multilingual staff, a front-desk safe, and a porter. Free self parking is available. This Canmore hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • Built in 1998
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Parking: Free self parking

Room Amenities

MTN House By Basecamp offers 99 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels and pay movies. This Canmore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Rhythm & Howl - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 25 per accommodation, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15–25 per person
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canmore Holiday Inn
  • Holiday Inn Canmore
  • Holiday Inn Hotel Canmore
  • Holiday Inn Canmore Alberta
  • Holiday Inn Canmore Hotel Canmore
  • La Quinta Canmore
  • Holiday Inn Canmore Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.