Based on 1110 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

3.5-star spa hotel near Banff Centre for Arts and Creativity

Heart of Banff

Within a 15-minute walk of this East Kootenay G hotel, you'll find Banff Lake Louise Tourism Bureau and Banff Centre for Arts and Creativity. Tunnel Mountain and Upper Hot Springs are also within 3 miles (5 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, 2 spa tubs, and a restaurant. Enjoy the indoor pool and perks like free self parking and free WiFi. You'll appreciate the fitness center, bar/lounge, and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 174 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include room service, premium bedding, and free local calls.

Superior Hotel Room 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$180 per night

Superior One Bedroom Suite 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior One Bedroom Suite 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior King Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rooftop 2 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Rooftop 1 Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 1110 reviews

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About the Moose Hotel And Suites

Location 345 Banff Ave, Banff, AB T1L 1H8

Property Features

Moose Hotel And Suites offers its guests a full-service spa, 2 spa tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. A fitness center, tour/ticket assistance, and a vending machine are also featured at Moose Hotel And Suites. Free self parking is available. This 3.5-star Banff hotel is smoke free.

  • 174 guestrooms or units
  • 4 levels
  • 2 conference rooms
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Calgary, AB (YYC-Calgary Intl.) (144 km / 89.5 mi)
  • Train station: Banff Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to 1 PM.

Moose Hotel And Suites has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Special check-in instructions:

Guests requesting a pet-friendly room must contact the property in advance using the information located in their booking confirmation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8.00 and CAD 20.00 for adults, CAD 8.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.