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Hotel perfectly located for exploring Mid City South
Mid City South stay
Your stay at this Mid City South hotel places you within 3 miles (5 km) of Corporate Square Mall and Bon Carre Business Center. Bon Marche Mall and Theatre Baton Rouge are also within 3 miles (5 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.
Extended Stay America Suites Baton Rouge Citiplace ratings based on 14 Verified Reviews
Review Summary
3.1
out of 5
3.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Extended Stay America Suites Baton Rouge Citiplace
Everyone (8)Family (3)
5 out of 5
First room we were assigned had a strong smell Ike smoke but we were able to get another room.
Posted by brandy on 24 Oct. 2022
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Comment from Hotel Management
6 Nov. 2022
by Hotel Management
Dear Brandy, we recognize your time is valuable and appreciate the feedback you have provided for Extended Stay America. Our team is dedicated to providing genuine and attentive hospitality, and we appreciate you acknowledging their efforts. We hope you will stay with us again the next time you are in the city.Sincerely,Hotel Management
5 out of 5
Posted by a verified traveller on 24 Mar. 2021
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4 out of 5
Posted by a verified traveller on 21 Jun. 2020
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Comment from Hotel Management
22 Jun. 2020
by Hotel Management
We are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit.
Sincerely,
Hotel Management
1 out of 5
Would like my money back. Place was terrible. Suited for no one, needs to be burned down and something new rebuilt.
Posted by Laka, from United States on 6 Jun. 2020
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Comment from Hotel Management
7 Jun. 2020
by Hotel Management
Laka, we are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We have shared your feedback with our management team and will take the appropriate steps to ensure a better experience going forward. We truly hope you will give us another chance in the future to prove that we are committed to providing outstanding accommodations and service.
Sincerely,
Hotel Management
1 out of 5
It appeared that it was understaffed. Our rooms were filthy and cockroaches were present. One room had no remote, unserviceable phone, and bedside lighting was broken. When switching rooms the staff was to bring us a new set of keys for the new room and forgot. Went to get keys at desk and she was on her personal phone talking. Not a secure way to check out just leave card keys on desk, at which anyone can take and have access to rooms.
Posted by Mrs on 7 Dec. 2019
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Comment from Hotel Management
8 Dec. 2019
by Hotel Management
Thank you for being our guest. We apologize for the cleanliness issue you experienced at your initial room. We have procedures in place to keep such mistakes from happening, and these procedures will be reviewed with our housekeeping team to make sure they are being followed each and every time a room is cleaned. Also, our pest control provider will service the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We are also sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We will share your concern with the team so that such instances are not repeated. We understand the frustration and truly hope you will consider giving us another opportunity to serve you.
Sincerely,
Hotel Management
1 out of 5
This property was needs an upgrade ..jjjsisjkxkkwnsx
Posted by a verified traveller on 11 Jun. 2019
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Comment from Hotel Management
11 Jun. 2019
by Hotel Management
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your stay. We hope you will give us an opportunity to restore your confidence in us on a future visit.
Sincerely,
Hotel Management
3 out of 5
Posted by a verified traveller on 29 Dec. 2018
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Comment from Hotel Management
29 Dec. 2018
by Hotel Management
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon.
Sincerely,
Hotel Management
1 out of 5
Don't do it.
Pros:price
Cons:cleanliness and night auditor needed
Location:Location is great, room does not
Mattress was hard, bed linens awful. One of the face towels had mold on it. Looks like the ceiling had a water leak. Bath tub wasn't clean, hair on the shower head. something on side of the tub. Someone was smoking during the night, I can't blame that on the hotel. However I was not impressed. In this area of the city I would think the room was much better. Ughghgh
Posted by Glenda, from Baton Rouge on 2 Apr. 2018
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Comment from Hotel Management
4 Apr. 2018
by Hotel Management
Glenda, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.
Sincerely,
Hotel Management
5 out of 5
Nice hotel
Staff was friendly courteous and helpful to the needs I needed
Posted by Dyer, from Ville Platte LA on 6 Mar. 2018
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Comment from Hotel Management
7 Mar. 2018
by Hotel Management
Dyer, thank you for staying at Extended Stay America. We are delighted to read you received an excellent service offered by our staff and that you had an enjoyable stay. On behalf of everyone here, we would love to welcome you back soon.
Sincerely,
Hotel Management
3 out of 5
Day vs night
Day staff were terrific, and went out of their way to allow me an early check-in. Friendly, professional, courteous, respectful. The person working the desk at night, though, appeared to have friends visiting and hanging out in the lobby (could have been long-stay guests) who were speaking vulgarly (finding prostitutes on Craig's list), and heard in my room halfway down the hall from front desk. This clerk was standing with them during this conversation. Also, my request for room cleaning (at option 1 cost) was lost and was not honored. Room itself not great, but not bad for the price.
Posted by a verified traveller on 1 Jul. 2017
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Comment from Hotel Management
5 Jul. 2017
by General Manager
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
General Manager
About the Extended Stay America Suites Baton Rouge Citiplace
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Baton Rouge Citiplace also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Baton Rouge hotel is smoke free.
101 guestrooms or units
4 levels
Built in 2001
To-go breakfast (free)
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Front-desk safe
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Kitchen
Kitchenette
Laundry facilities
Full-sized refrigerator/freezer
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Extended Stay America Suites Baton Rouge Citiplace offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
In-room kitchen
Flat-screen television
Cable channels
Premium channels
Refrigerator (full size)
Microwave
Stove
Coffee maker
Kitchenware
Shower and tub combination
Housekeeping (on request)
Hair dryer available
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
Only dogs and cats are allowed
Maximum 1 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
No rollaway/extra beds available
No cribs (infant beds) available
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Children stay free 17
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Property confirms they are implementing guest safety measures
Masks are compulsory at the property
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are exempt from fees
Housekeeping is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Extended Stay America Baton Rouge
Extended Stay America Baton Rouge Citiplace
Extended Stay America Citiplace
Extended Stay America Citiplace Hotel
Extended Stay America Citiplace Hotel Baton Rouge
Extended Stay America Baton Rouge Citiplace Aparthotel
Extended Stay America Citiplace Aparthotel
Extended Stay Baton Rouge
Baton Rouge Extended Stay
Extended Stay America Baton Rouge Citiplace Hotel
Extend Stay America Citiplace
Extended Stay America Baton Rouge Citiplace
Extended Stay America Suites Baton Rouge Citiplace Hotel
Extended Stay America Suites Baton Rouge Citiplace Baton Rouge
You should know
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
