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"Very friendly desk staff. . . Wish there was smoking rooms. Room was big and nice " More

By a verified traveller on Fri 13 Dec 2019

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Hotel Description

Enjoy the free WiFi at this Bel Air hotel

In Bel Air

Within 3 miles (5 km) of this Bel Air hotel, you'll find Cedar Lane Regional Park and Belcamp Beach. Queen Alexandra Hospital Online and Ripken Stadium are also within 6 miles (10 km).

Free breakfast

Free WiFi in public areas, a picnic area, and luggage storage are available at this hotel. Enjoy the free on-the-go breakfast each morning. A safe deposit box and laundry facilities are also provided.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $100* Per night/room 22 Apr. - 23 Apr.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Baltimore Bel Air Aberdeen ratings based on 10 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Baltimore Bel Air Aberdeen

Everyone (4) Couples (1) Family (4)
4 out of 5
Very friendly desk staff. . . Wish there was smoking rooms. Room was big and nice

Posted by on 13 Dec. 2019

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Comment from Hotel Management

13 Dec. 2019 by Hotel Management

Thank you for being our guest at Extended Stay America. We are glad you loved our spacious suites and friendly front desk staff. We value your feedback and hope to have the opportunity to welcome you back. Sincerely, Hotel Management

1 out of 5
They don’t clean rooms nor give clean towels. Their excuse was we don’t clean rooms but every 7 days. Absolutely disgusting!!! I will never stay at an extended stay again

Posted by on 17 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Hotel Management

We are sorry for your disappointment with our housekeeping policy. Please know this service are always available upon request for an additional fee. We also offer a complimentary linen exchange service at the front desk. In response to your feedback, we will be working with our front desk staff to ensure we are clearly communicating our services and amenities during guest arrivals as well as providing each guest with professional customer service. Thank you for being our guest, and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management

4 out of 5

Posted by on 24 Jun. 2019

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5 out of 5
Rooms are very clean. Staff are very friendly. My stay was wonderful

Posted by on 29 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Hotel Management

Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management

3 out of 5
It was good for the price, pretty clean, friendly breakfast was coffee and packaged muffins and instant oatmeal.. not much to speak about . Again works for the price

Posted by on 1 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by Hotel Management

It was our pleasure having you as our guest, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and that our facilities and service were to your satisfaction. We look forward to welcoming you again soon for another outstanding stay. Sincerely, Hotel Management

2 out of 5
The staff was very nice and friendly. The room was clean but very old with worn thin linens and the bed was like sleeping on brick. Needless to say, I did not have a restful night's sleep. I feel like I paid money for a room that was as comfortable as sleeping in a car.

Posted by on 3 Jan. 2019

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Comment from Hotel Management

5 Jan. 2019 by Hotel Management

Thank you for being our guest. Although you liked the service provided by our team, we are sorry you weren’t happy with the quality of the linen and that you experienced discomfort with the bed. Your feedback is discussed with appropriate individuals as it will help us improve our facilities going ahead. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management

2 out of 5

Dirty rooms, Breakfast is Granola Bar

2 of us checked in, friends traveling together. We were asked if we were going to cook. We said yes. The clerk asked if we wanted 2 plates. Huh? Of course we would need plates. She handed us 2 plates, 2 spoons & 2 forks. We asked for 2 knives. She gave us those and 1 frying pan after I asked if they were in the room. I asked for a teapot. Didn't have them, got a sauce pan to boil water, ok. All handed out at the desk. No supplies in kitchen. No dish towel, no detergent, no paper towels. Floors were full of debris and hair. Dried broken pasta and dirt. Next morning we went to get the "Continental Breakfast". It was a cellophane bagged chocolate muffin and granola bar put on an extended leaf of a tiny counter. NOTHING ELSE. I don't know on what Continent this is considered breakfast but it shouldn't be advertised as such. We stayed on a busy June weekend and there were no other suites available in the area or we would have moved. Don't bother unless you know what you're getting in for and don't care.

Posted by on 11 Aug. 2018

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Comment from Hotel Management

16 Aug. 2018 by Hotel Management

Thank you for your feedback. We are sorry our amenities were not to your expectations and that we were unable to assist you to your satisfaction. Also, we apologize for the cleanliness issues you had in your room and that our grab-and-go breakfast was not up to your expectations. We are reviewing this with our housekeeping team to ensure oversights such as this do not happen again. Meanwhile, your comments have been shared with our Brand Leaders to improve our future offerings. We hope you reconsider and give us an opportunity to serve you better on your next visit. Sincerely, Hotel Management

4 out of 5

Good hotel, good value

I've stayed here a couple times and the staff have been friendly. The rooms are clean and come with all amenities.

Posted by , from Abingdon, md on 15 May 2013

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3 out of 5

Won't stay again.

Pros: Close restaurants, Free Internet
Cons: cigarette smell
Staff to busy on personal phone call to check us in. No Non-smoking rooms available when requested, had to settle for a smoking. The elevator and whole 3rd floor reeked of cigarette smell. Bed was hard, decor lacking. Was tolerable for passing through town for the night.

Posted by , from Cleveland, OH, USA on 12 Aug. 2012

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2 out of 5

Hotel is in Belcamp not Bel Air

Pros: Free Internet
Cons: low quality
This hotel may be acceptable for a weeklong stay if you get a good enough price. It is not as nice as most 2 star hotels. If you get fresh towels or sheets more than one a week it is an extra cost. Queen rooms come with only 1 bed which is not very comfortable. No desk staff. At least room was clean.

Posted by , from Florida on 10 Dec. 2011

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About the Extended Stay America Suites Baltimore Bel Air Aberdeen

Location 1361 James Way, Bel Air, MD 21015

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at Extended Stay America Suites Baltimore Bel Air Aberdeen. This Bel Air hotel is smoke free.

  • 101 guestrooms or units
  • 3 levels
  • Built in 2004
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Extended Stay America Suites Baltimore Bel Air Aberdeen offers 101 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baltimore Bel Air
  • Bel Air Baltimore
  • Extended Stay America Baltimore Aberdeen
  • Extended Stay America Baltimore Aberdeen Hotel
  • Extended Stay America Baltimore Aberdeen Hotel Bel Air
  • Extended Stay America Baltimore Bel Air
  • Extended Stay America Baltimore Bel Air Aberdeen
  • Extended Stay America Baltimore Bel Air Aberdeen Hotel
  • Extended Stay America Baltimore Bel Air Aberdeen
  • Extended Stay America Suites Baltimore Bel Air Aberdeen Hotel
  • Extended Stay America Suites Baltimore Bel Air Aberdeen Bel Air

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.