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4.5 out of 5

"Needs property upkeep. The entertainment was sub par. Nothing at night. Needs more attention to beach/lounge chairs. " More

By a verified traveller on Thu 20 Feb 2020

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Hotel Description

3.5-star beachfront hotel near Secret Beach

On the beach

Stay at this San Pedro hotel and you'll be within half a mile (1 km) of Belize Barrier Reef and 2 miles (3 km) of San Pedro Beach. Boca del Rio and Boca Del Rio Beach are also within 3 miles (5 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, 2 outdoor pools, and a restaurant. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas. There's a poolside bar on site, and a coffee shop and laundry facilities are also provided.

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $186* Per night/room 8 Apr. - 9 Apr.

Beach Cabana

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Condo

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Cabana

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Captain Morgan's Retreat ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Captain Morgan's Retreat

Everyone (3) Couples (1)
4 out of 5
Needs property upkeep. The entertainment was sub par. Nothing at night. Needs more attention to beach/lounge chairs.

Posted by on 20 Feb. 2020

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Comment from Hotel Management

12 Mar. 2020 by Hotel Management

Thanks for your review - despite some challenges, we're glad you enjoyed your stay.

5 out of 5

Beach Cabana

We stayed for 4 nights in a beach cabana. The view was amazing. Staff at the front desk was very nice and helped us with planning excurisons and finding golf cart rentals last minute. Our room was tidied up daily. Drinks by the pool were delish. Would definitely recommend this to anyone going to Ambergris Caye.

Posted by , from boston, ma on 7 Mar. 2018

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Comment from Hotel Management

2 May 2018 by Guest Relations Manager - Captain Morgan's

We appreciate your visit to Captain Morgan's. Our team here works very hard so that you don't have to. We love our Beach Cabanas and are glad you enjoyed them too! Do come and see us again!

5 out of 5

Beautiful, Well Kept, and Great Service

Pros: Affordable casitas are right on the beach. A basic hotel room but the price and the fact that the water is 20 feet from your front step - amazing!
Cons: No matter where you go on the island, humidity will be a problem. Some of the pillows were moldy. Not a problem just with this hotel.
Location: Secret Beach! Not a secret any more and a bit of an adventure getting there but it's amazing!
We've been to San Pedro, Belize many times. This is the first time we've stayed at Captain Morgan's. It's a beautiful setting, everything is clean and the people are wonderful.

Posted by , from Omaha, Nebraska on 7 Feb. 2018

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4 out of 5

Nice hotel

Pros: The grounds were kept really clean. The staff was very helpful and friendly.
Cons: Water pressure in the shower.
Location: The resort is a drive from the town of San Pedro so you will need to either hail a cab or rent a golf cart (which my kids LOVED) to eat out.
The resort staff is very friendly and helpful (although name tags would be helpful to recognize people). The shower pressure was weak. The rooms are nice but individually decorated (some may have queen beds or kings, big fridges or small, etc.). We originally had a room without a stove...but the staff was very helpful and changed our room to a comparable room. The restaurant is nice but eating there everyday would get old so we shopped at the store onsite to eat in and rented a golf cart to go into San Pedro. A taxi trip to San Pedro will run $25 US...the golf cart gave us the flexibility to buy more groceries, shop in town and try some great restaurants. Go to Secret Beach...ignore what others say. It is a nice beach where you can go into the water and swim without sea grass. It is a bumpy ride to get there but you can spend the day hanging out on the sand, in the water or playing volleyball. There is no snorkeling from the shore anywhere near the resort so boat trips are a must if you want to see marine life. Felix in the Tours office always greeted us with a smile and arranged some great tours for us. Herman was our guide for our snorkel trips to Hol Chan, Shark Ray Alley and Mexico Rocks both trips were great (nurse sharks, sting rays, lobsters, turtles and so many fish!!). My son lost his baseball cap that he got for Christmas (the night before we left) and the staff went out of their way to find his hat and they did! Thank you!!!!

Posted by , from Lafayette, CO on 1 Jan. 2017

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4 out of 5

Captain Morgan's Retreat was a great place to stay for the ambience and the staff was excellent.

Pros: Free Internet, Quiet
Captain Morgan's Retreat was a great place to stay for our Belize vacation. The food was good and not overpriced; the room was very clean and inviting. The boat ride required to get anywhere was a little annoying, and could easily be improved if Captain Morgan's would run on a schedule. The staff was friendly and helpful. I also noticed that we had security guards around the property day and night. I would definitely recommend this property and would return there.

Posted by , from Colorado on 24 Jan. 2012

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Comment from Hotel Management

24 May 2015 by Captain Morgan's Retreat

Thank-you for your review, and for choosing Captain Morgan's! We do our best to offer a high quality product at a great price, and our dining is certainly no exception. Our beautiful island location DOES make for a unique travel experience. You are correct, our boats do not run on a fixed schedule, as our destinations change from day-to-day depending on guest arrivals, departures, tours etc. That being said, our concierge would be happy to make any special travel arrangements on your behalf. The island's primary water-taxi, Coastal Express also makes scheduled stops at our dock every two hours (going both North & South). We appreciate it's a different way to get around though, so would invite guests to share their travel plans with our team. We'd be very happy to make arrangements, or help you plan the easiest way to get to your destination. :) Thank-you again - we hope we have a chance to welcome you back in the future!

5 out of 5

Awesome

Pros: Close restaurants, Quiet
This place is awesome. You can take a kayak out and snorkel around the reef, and you see tons of cool tropical life. You can order double pina coladas from any of the 3 humongous pools. You can go with their captain to go fishing and come back with enough grouper and conch to feed your whole group. And, of course, you can enjoy the San Pedro nightlife, come back, and play blackjack in the casino, which is way nicer than we expected. My buddies and I stayed in one of their condos, and it was pimp. We had an awesome time, and can't wait to come back next year!

Posted by , from Richmond, VA on 24 Oct. 2011

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Comment from Hotel Management

24 May 2015 by Captain Morgan's Retreat

Thanks so much for this wonderful feedback! It sounds like you had a chance to enjoy the full "Captain Morgan's experience". :) Whether it's action-packed or relaxing, we certainly do what we can to make each stay positive and memorable. Thanks again, and all the best!

About the Captain Morgan's Retreat

Location Captain Morgans Retreat, San Pedro,

Property Features

Captain Morgan's Retreat offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Captain Morgan's Retreat. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 3.5-star San Pedro hotel is smoke free.

  • 25 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Captain Morgan's Retreat offers 25 air-conditioned accommodations with safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). In-room massages and hair dryers can be requested. Housekeeping is provided daily.

  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Morgan's Table - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, dinner, and light fare.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 6:00 PM. Front desk staff will greet guests on arrival.

Captain Morgan's Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 6
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 6:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Children stay free 11
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Tourism Gold Standard (Belize)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately BZD 15–30 for adults, and BZD 10–20 for children
  • Airport shuttle fee: BZD 100 per room (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Captain Morgan's
  • Captain Morgan's Retreat
  • Captain Morgan's Retreat Hotel
  • Captain Morgan's Retreat Hotel San Pedro
  • Captain Morgan's Retreat San Pedro
  • Captain Morgan`s Retreat Hotel San Pedro
  • Captain Morgan's Retreat Belize/San Pedro
  • Captain Morgans Retreat Hotel
  • Captain Morgans Retreat San Pedro
  • Captain Morgan's Retreat Belize/Ambergris Caye
  • Captain Morgan's Retreat Resort San Pedro
  • Captain Morgan's Retreat Resort
  • Captain Morgan's Retreat Pedr
  • Captain Morgan's Retreat Hotel
  • Captain Morgan's Retreat San Pedro
  • Captain Morgan's Retreat Hotel San Pedro

You should know

  • Up to 6 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.