Skip to main content
Beginning of main content
4.3 out of 5

"We made an online reservation. When I tried calling the hotel to make sure it had been received, the phone rang busy or just rang and never answered ... " More

By a verified traveller on Fri 05 Jan 2024

Enter dates to see availability

Hotel Description

Hotel near Crystal Bridges Museum of American Art in Bentonville

In Bentonville

Within 3 miles (5 km) of this Bentonville hotel, you'll find Crystal Bridges Museum of American Art and The Walmart Museum. Walmart Headquarters and Museum of Native American History are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $128* Per night/room 31 Mar. - 1 Apr.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Kitchen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn Bentonville - Crystal Bridges ratings based on 25 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn Bentonville - Crystal Bridges

Everyone (17) Couples (3) Family (6)
3 out of 5
We made an online reservation. When I tried calling the hotel to make sure it had been received, the phone rang busy or just rang and never answered for hours. The lack of communication made me nervous, so we decided to go in person. The front desk lady was crabby apparently due to a mess in a room...? She did not apologize for the lack of phone answering, and insisted that the number worked by having me call the number--but it hadn't done that for 3 or 4 hours!? In the morning, the next counter person was fine. There was alot of remodeling going on. Anyways, our room was wonderful! The breakfast was also good. I would return to this hotel.

Posted by on 5 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

8 Jan. 2024 by GM

I do apologize for the inconvenience you had to deal with. Your feed back is very much appreciated. We value each and everyone of our guess. Thank you for taking the time to let us no. We would love to see you back in the future.

5 out of 5

Posted by on 26 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

4 Jan. 2024 by GM

Thank you

4 out of 5
Location was great for our regional tour.

Posted by , from GRANGER on 23 Apr. 2023

Was this review helpful to you?
Comment from Hotel Management

24 Apr. 2023 by GM

Thank you

5 out of 5
Easy check in easy check out. It was very nice and clean and quiet. Good breakfast options. It was just what we needed for a short stay/trip

Posted by on 13 Feb. 2023

Was this review helpful to you?
Comment from Hotel Management

26 Feb. 2023 by gm

thank you.

5 out of 5
Staff very helpful. Room was excellent

Posted by on 26 May 2022

Was this review helpful to you?
Comment from Hotel Management

17 Jun. 2022 by GM

Thank you for taking the time to write your review of the Comfort Inn, your comments are very much valued. We really appreciate you recognizing our staff. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, which our guests expect.

4 out of 5

Posted by on 28 Feb. 2022

Was this review helpful to you?
5 out of 5
The cleanliness was impressive! Staff disinfecting everything everywhere you looked. And the rooms were completely cleaned, not just a path through the middle. There was a grab'n go breakfast, but a nice selection and hot breakfast sandwiches and burritos were provided if asked for at the desk. Their coffee was OUTSTANDING! I always seek out a Comfort Inn because their beds are usually the best. This was the only downfall. If you like a hard mattress you will like their beds...very uncomfortable for me. The pool was lovely...water temp great! Even though the bed was not to my liking, I would definitely stay there again, everything else was so great!

Posted by , from HUME on 3 Oct. 2021

Was this review helpful to you?
Comment from Hotel Management

21 Oct. 2021 by GM

Thank you very much for your review of your recent stay at the Comfort Inn. This is the type of review that we love to have. It means we have exceeded your expectations and have provided you with an enjoyable experience. Our team prides themselves with the opportunity to provide that quality customer service, which our guests expect. Your review will encourage the team to continually excel in providing exceptional personal service. Thank you so much for your kind words, all the best and see you soon! Warm regards!

2 out of 5

Posted by on 19 Sep. 2020

Was this review helpful to you?
Comment from Hotel Management

21 Sep. 2020 by General Manager

Thank you for taking the time to complete a review regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

5 out of 5
THE ROOM WAS CLEAN AND COMFORTABLE AND WELL LAID OUT.

Posted by , from WILLARD MO on 8 Sep. 2020

Was this review helpful to you?
Comment from Hotel Management

11 Sep. 2020 by General Manager

Thank you very much for your review of your recent stay at the Comfort Inn. This is the type of review that we love to have. It means we have exceeded your expectations and have provided you with an enjoyable experience. Our team prides themselves with the opportunity to provide that quality customer service, which our guests expect. Your review will encourage the team to continually excel in providing exceptional personal service. Thank you so much for your kind words, all the best and see you soon! Warm regards!

2 out of 5
They have a great indoor pool, but it is closed for "maintenance". That should have been disclosed at booking, otherwise I would have booked a different hotel.

Posted by on 10 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

13 Nov. 2019 by Deb

Sorry to disappoint you during your stay. Sometimes these things are unpredictable and doesn't give us much notice to disclose to our guests that have not arrived. We thank you for your stay and hope to see you again soon! Kind Regards, Debra Weirich General Manager

About the Comfort Inn Bentonville

Location 3001 NE 11th St, Bentonville, AR 72712

Property Features

Comfort Inn Bentonville - Crystal Bridges offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business center and a meeting room are available. A library, barbecue grills, and multilingual staff are also featured at the business-friendly Comfort Inn Bentonville - Crystal Bridges. Free self parking is available. This Bentonville hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Pool or billiards table
  • Library
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn Bentonville - Crystal Bridges offers 112 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs. This Bentonville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Comfort Inn Bentonville - Crystal Bridges has a restaurant serving breakfast only.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests wishing to check in early may contact this property in advance to inquire about the availability of their rooms and related fees.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 10.00 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Crystal Bridges Bentonville Hotel
  • Simmons Suites Bentonville
  • Simmons Suites Condo
  • Simmons Suites Condo Bentonville
  • Simmons Hotel Bentonville
  • Simmons Suites Hotel Bentonville
  • Simmons Suites Hotel
  • Comfort Inn Crystal Bridges Hotel
  • Comfort Inn Bentonville Hotel
  • Comfort Inn Crystal Bridges
  • Comfort Inn Bentonville
  • Comfort Inn Crystal Bridges Bentonville
  • Simmons Suites

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing http://www.travelocity.ca/Bentonville-Hotels-Comfort-Inn-Bentonville---Crystal-Bridges.h1667142-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Bentonville-Hotels-Comfort-Inn-Bentonville---Crystal-Bridges.h1667142-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Bentonville-Hotels-Comfort-Inn-Bentonville---Crystal-Bridges.h1667142-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.