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4.7 out of 5

"Great helpful staff. Very safe environment. " More

By a verified traveller on Mon 13 Sep 2021

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Hotel Description

3-star hotel near Pinnacle Hills Promenade

In historical district

You'll find Pinnacle Hills Promenade and Mercy Hospital Northwest Arkansas within 3 miles (5 km) of this hotel. Rogers Convention Center and Rogers Aquatics Center are also within 3 miles (5 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $165* Per night/room 28 Apr. - 29 Apr.

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Place Rogers/Bentonville ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Place Rogers/Bentonville

Everyone (11) Couples (3) Family (2)
5 out of 5

Posted by on 26 Feb. 2023

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5 out of 5

Posted by , from FORT SMITH on 30 Jul. 2022

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5 out of 5
Great helpful staff. Very safe environment.

Posted by on 13 Sep. 2021

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Comment from Hotel Management

14 Sep. 2021 by Guest Services

Thanks!

5 out of 5
It was very clean. All people working on the property helpful and respectful. Room was excellent. bed comfortable.

Posted by on 10 Sep. 2021

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Comment from Hotel Management

10 Sep. 2021 by Guest Services

Thanks!

5 out of 5

Posted by on 17 May 2021

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Comment from Hotel Management

27 May 2021 by Front Desk Lead

Thank you for you feedback!

5 out of 5
Great property at a great price. Room was great. The complimentary breakfast and eating area was one of the best of any hotel I've been to.

Posted by , from Tulsa on 7 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by General Manager

Thank you so much for letting us know about your recent stay. We are happy you chose Hyatt Place and so happy to know you enjoyed your time with us. We hope to welcome you back soon. Have a great day. General Manager Hyatt Place Rogers/Bentonville, AR

4 out of 5

Posted by on 7 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by General Manager

Thank you for choosing Hyatt Place. We hope to welcome you again soon. Yours in Hospitality, General Manager HYATT PLACE ROGERS/BENTONVILLE

4 out of 5
I found the staff to be especially friendly and helpful (Arizona (front desk) and Daniel (maintenance?) in particular). The rooms were clean and the beds VERY comfortable. In fact the whole property was SPOTLESS! It was nice to have adult beverages and a food menu available, it would have been nicer to actually have access to them. The breakfast was plentiful yet somewhat meek. The eggs were tasteless and in my 5 day stay overcooked 4/5 mornings (brown scorch marks), it would be nice to have some cheese (cheddar, feta, cotija, feta), salsa, scallions, chopped fresh veggies etc. to kind of "dress" them up. The gravy was of a glue like texture. It was edible just not necessarily appealing. To sum up my visit- my 4th day I went to the front desk and requested a charcuterie board while we were out at the pool. "I'm sorry it will be a couple hours, I am here alone and cannot leave the front desk." I asked for a vodka tonic with lemon "I'm sorry we do not have any lemon or lime. We got wiped out Saturday night after the Razorback game". (This is now MONDAY!) Can I please schedule a shuttle to the airport for tomorrow for my husband and I? "I'm sorry we only shuttle the airline crews to the airport, we shuttle guests anywhere within 5 miles IF we have available staff." I was definitely striking out!! Walked away shaking my head. That evening we returned to the hotel after dinner and the same young lady was behind the desk. More to tell but have run out of space ...

Posted by on 4 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by General Manager

On behalf of our entire team, I wanted to take a moment to apologize for any inconvenience you encountered with your stay. Please know that I have addressed your concerns with each associate and have used this as a re-train time on customer service and hospitality. I hope you will give us another opportunity to be of service to you and prove that we can be your hotel of choice. Again, my sincere apologies. Sincerely, Yours in Hospitality, General Manager HYATT PLACE ROGERS/BENTONVILLE

5 out of 5
Super friendly staff. Room very clean. Would definitely stay here again.

Posted by on 1 Sep. 2019

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Comment from Hotel Management

7 Sep. 2019 by General Manager

Thank you for choosing Hyatt Place and thank you for your wonderful comments. I look forward to sharing with our team. We hope to welcome you back soon. Have a wonderful weekend. General Manager Hyatt Place Rogers/Bentonville, AR

5 out of 5
The property was nice and clean. The staff was nice. Hyatt makes you be a reward member to get a standard continental breakfast free most places.

Posted by on 14 May 2019

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Comment from Hotel Management

17 May 2019 by General Manager

Thank you so much for taking the time to complete a survey on your recent stay. We are delighted to know you enjoyed your time with us. I did want to make sure you are aware that the World of Hyatt membership that Hyatt request you sign up for is complimentary and allows you to earn Hyatt reward points toward free night stays at any Hyatt World wide. By signing up, you also receive our breakfast complimentary which provides hot items as well as continental items. I want to thank you again for choosing Hyatt Place and we hope to have you with us again soon. Have a wonderful weekend. General Manager Hyatt Place Rogers/Bentonville, AR

About the Hyatt Place Rogers/Bentonville

Location 4610 W Walnut St, Rogers, AR 72756

Property Features

Hyatt Place Rogers/Bentonville offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hyatt Place Rogers/Bentonville. A free area shuttle within 5 miles is available. Self parking is free. This 3-star Rogers hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 5 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hyatt Place Rogers/Bentonville offers 103 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. This Rogers hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Netflix
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

The Bar - Onsite lobby lounge. Happy hour is offered.

Coffee Bar - Onsite coffee shop. Open 24 hours. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Car recommended
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Cashless transactions are available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Rogers/Bentonville
  • Hyatt Place Rogers/Bentonville Hotel
  • Hyatt Place Rogers/Bentonville Hotel Rogers
  • Hyatt Place Rogers/Bentonville Rogers
  • Hyatt Place Rogers Bentonville
  • Hyatt Place Rogers/Bentonville Hotel
  • Hyatt Place Rogers/Bentonville Rogers
  • Hyatt Place Rogers/Bentonville Hotel Rogers

You should know

  • The seasonal pool will open in April and close in September.
  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.