Hotel Carlton

5.0 star property
5-star luxury hotel near Guggenheim Museum Bilbao

Choose dates to view prices

Hotel Carlton

Photo gallery for Hotel Carlton

Interior entrance
City view
Front of property
Junior Suite, City View
Buffet

Overview of Hotel Carlton

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Plaza Federico Moyua 2, Bilbao, Vizcaya, 48009
  • Popular LocationBilbao (YJI-Bilbao-Abando Train Station)9 min walk
  • Popular LocationBilbao-Abando Station9 min walk
  • Popular LocationCasco Viejo Station16 min walk
  • AirportBilbao (BIO)12 min drive

Room options

Superior Double Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Double Room Single Use, City View

  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Junior Suite, City View

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Standard Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Presidential Suite, City View

  • 275 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About the area

Bilbao

Heart of Bilbao.Within a 15-minute walk of this Bilbao City Centre hotel, you'll find Guggenheim Museum Bilbao and Bay of Biscay. Ensanche and Plaza Moyua are also within half a mile (1 km).

What's nearby

  • Plaza Moyua - 2 min walk
  • Guggenheim Museum Bilbao - 11 min walk
  • Euskalduna Conference Centre and Concert Hall - 13 min walk
  • Plaza Nueva - 14 min walk
  • San Mames Stadium - 15 min walk

Getting around

  • Moyua Station - 1 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 9 min walk
  • Bilbao Airport (BIO) - 12 min drive

Restaurants

  • Bar el Globo - 4 min walk
  • La Viña del Ensanche - 3 min walk
  • Amaren - 4 min walk
  • Metro Moyua - 1 min walk
  • Cafetería Mónaco - 2 min walk

About this property

Hotel Carlton

5-star luxury hotel near Guggenheim Museum Bilbao
Hotel Carlton offers its guests a health club and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 12 meeting rooms. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Hotel Carlton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Bilbao hotel.

  • 1 building
  • 142 guestrooms or units
  • 6 levels
  • Built in 1926
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Carlton offers 142 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 32.00 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8 AM–11 AM on weekends: EUR 24.50 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 15 for children
  • Covered self parking fee: EUR 32.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Contactless check-out is available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlton Bilbao
Hotel Carlton Bilbao
Hotel Carlton Hotel
Hotel Carlton Bilbao
Hotel Carlton Hotel Bilbao

Hotel Carlton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1003 reviews" "
Rating 8 - Good. 289 out of 1003 reviews" "
Rating 6 - Okay. 65 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ignacio

Stayed 2 nights in Jan 2024

10/10 Excellent

Gordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior
Superior location, old world charm with modern features, Sebastian service member was outstanding
Stayed 2 nights in Dec 2023

8/10 Good

Pablo A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has great location near to restaurants, shopping and museums. Great options also for transportation.
Stayed 3 nights in Nov 2023

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2023

10/10 Excellent

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old-style hotel in city centre. Very well maintained, pleasant, helpful staff. Ample breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Ian

Travelled with partner
This is truly one of the most outstanding hotels my wife and I have ever stayed at. Stunningly beautiful and wonderful staff. I can’t recommend it highly enough.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mauricio, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classic hotel with Wonderful service and outstanding Breakfast.
Stayed 2 nights in Oct 2023

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness, property conditions & facilities
The facilities were top-notch. However, the restaurant was bad! The waitress didn't understand a word of English and that's okay but she never asked anyone for assistance. Every (5) order was wrong!
Stayed 1 night in Oct 2023