Travelocity Verified Review
"We had a wonderful night stay on Wednesday 13th March before flying the next day. Using your park and fly option. The only staff member we really dealt with was a young man who worked the bar on that afternoon, can’t remember his name but he was very helpful and chatty, I can’t say the same for the female bar manager who took over from him, we found her very rude and spent more time chatting to her young female colleagues. I returned a pint of carling which was clearly flat but had been perfect all afternoon!, for her to say “just poor her another one”! And to continue discussing the issue with her colleagues when I sat down. Clearly needs to brush up on her customer service skills. Other than that we were very impressed with the hotel and found it great value for money and will certainly return "
A verified traveller stayed at The Arden Hotel & Leisure Club