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4.1 out of 5

"Great customer service, hotel was close to shopping and restaurants " More

By a verified traveller on Mon 11 Oct 2021

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Hotel Description

3-star hotel near Burlington Mall

In shopping district

You'll find Burlington Mall and Lahey Hospital & Medical Center within 2 miles (3 km) of this hotel. Bedford VA and Woburn Mall are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling for business? Take advantage of the express check-in, express check-out, and conference space. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

1 King Bed w/Accessible Roll-In Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $152* Per night/room 30 Mar. - 31 Mar.

1 King Bed w/Accessible Bathtub - Hearing

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queen Beds, Hearing Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

1 King Bed w/Sofabed - Hearing Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 King Bed w/Sofabed and Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Boston-Burlington ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Boston-Burlington

Everyone (12) Couples (4)
3 out of 5

Posted by on 22 Feb. 2024

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Comment from Hotel Management

22 Mar. 2024 by The Hilton Garden Team

Thank you for your feedback!.

5 out of 5
Very good

Posted by on 1 Jan. 2022

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Comment from Hotel Management

1 Feb. 2022 by General Manager

Thank you for your stay!

1 out of 5
Carpeting in room and corridors was filthy. Was offered a new room and it was equally dirty. The bathroom was in need of renovation. Just a seedy hotel. Would not stay there again even if it were free. I don’t know how the reviews didn’t portray this honestly.

Posted by on 3 Dec. 2021

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Comment from Hotel Management

6 Dec. 2021 by Sonya

Thank you for staying at the Hilton Garden Inn Burlington, and thank you for providing us with your honest feedback. With a mission to provide the highest possible level of hospitality, we take great pride in serving your needs and we are saddened to hear that we were not able to meet your expectations. Please know that your comments have been shared with the hotel team as a critical way of understanding how we can better serve our valued guests. Once again, thank you for staying at the Hilton Garden Inn Burlington.

5 out of 5

Posted by on 24 Oct. 2021

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5 out of 5

Posted by on 16 Oct. 2021

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4 out of 5
Great customer service, hotel was close to shopping and restaurants

Posted by on 11 Oct. 2021

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Comment from Hotel Management

12 Oct. 2021 by Sonya

Thank you for taking the time to write a review about your recent experience at the Hilton Garden Inn Burlington. We're so glad you enjoyed your stay! It's great to hear how friendly you found our staff to be. Whether you're looking for fresh towels or directions to one of Massachusetts's many attractions, a member of our team is always standing by to offer 24/7 personalized assistance. On behalf of everyone at the Hilton Garden Inn Burlington, thank you for choosing our property. We can't wait to have you back!

5 out of 5
It was a amazing stay. Even though we was only there for one night it was the best stay we had all weekend. It was so clean except foe hair left in the bath tub and on the towels. But it wasnt enough to make us feel like we would never come back. It was comfortable enough that we canceled our plans just to stay in our room and just relaxed in our room. Thank you so very much.

Posted by on 21 Sep. 2021

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Comment from Hotel Management

23 Sep. 2021 by General Manager

Thank you for taking a moment to share your experience, we are thrilled you enjoyed your stay!

5 out of 5
Very clean, easy access to attractions and highways.

Posted by on 20 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Nathan

Thank you for your response. We appreciate your feedback and hope to welcome you back to the hotel the next time you are in the Burlington area.

5 out of 5

Posted by on 10 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Nathan

Thank you for your feedback. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel next time you are in the Burlington area.

4 out of 5

Posted by on 16 Mar. 2019

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Comment from Hotel Management

9 Apr. 2019 by Dave C.

Thank you for staying with us and taking the time to post a comment about your recent stay. I'm delighted to hear that you enjoyed your stay. We hope to see you again in the near future when your travels bring you to the Burlington area.

About the Hilton Garden Inn Boston/Burlington

Location 5 Wheeler Rd, Burlington, MA 01803

Property Features

As a guest of Hilton Garden Inn Boston-Burlington, you'll find a fitness center, multilingual staff, and gift shops/newsstands. Event space at this hotel measures 4200 square feet (390 square meters) and includes conference space. Public spaces have free WiFi. The business-friendly Hilton Garden Inn Boston-Burlington also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Free self parking is available. This 3-star Burlington hotel is smoke free.

  • 180 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 4200 sq ft of conference space
  • 390 sq m of conference space
  • Built in 2005
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Winchester Wedgemere Station (8.8 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Boston-Burlington offers 180 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries. This Burlington hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0009060480. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Car recommended
  • State tax ID - C0009060480
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston/Burlington Hilton Garden Inn
  • Hilton Garden Inn Boston/Burlington
  • Hilton Garden Inn Hotel Boston/Burlington
  • Burlington Hilton Garden Inn
  • Hilton Burlington
  • Hilton Garden Inn Burlington Hotel Burlington

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.