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4.2 out of 5

"It was just a regular hotel. Also, the room where we were staying at, it was hard to find the Lobby where we had a party to attend. " More

By a verified traveller on Wed 11 May 2022

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Hotel Description

Hotel near Medieval Times in Buena Park

In suburbs

You'll be within half a mile (1 km) of Medieval Times and 2 miles (3 km) of Knott's Berry Farm with a stay here. Biola College is within 6 miles (10 km) and Disneyland® Resort is within 9 miles (15 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $183* Per night/room 21 Apr. - 22 Apr.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (3x3 Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Buena Park ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Buena Park

Everyone (6) Couples (1) Family (4)
5 out of 5

Posted by on 5 Jul. 2022

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5 out of 5

Posted by on 3 Jul. 2022

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3 out of 5
It was just a regular hotel. Also, the room where we were staying at, it was hard to find the Lobby where we had a party to attend.

Posted by on 11 May 2022

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Comment from Hotel Management

11 May 2022 by Alex

Thanks for the feedback.

5 out of 5

Posted by on 12 Feb. 2022

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2 out of 5
Pros: easy check in, lots of parking, quiet, and good location (only 10 min/6.2 miles to Disneyland). Cons: room had an odd smell to it, figured out later the smell was emanating from the bathroom (smelled like sewer). Bathtub was filthy, had hair on it, and also cockroach in the bathroom. So frustrating.

Posted by on 11 Oct. 2021

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Comment from Hotel Management

11 Oct. 2021 by Alex

Thank you for your feedback i will be passing it along to my management

5 out of 5

Posted by on 5 Jul. 2021

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Comment from Hotel Management

16 Jul. 2021 by Alex

Thank you for your feedback we truly appreciate your business and look forward to serving you in the near future

5 out of 5
Very courteous staff from the counter to the restaurant. Food was great!

Posted by on 3 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Alex

Thank you for your feedback I will pass it along to the other department managers.

5 out of 5
Room was nice Pool and jacuzzi nice No cups in room Or to make coffee stuff Nice place

Posted by on 29 Jun. 2021

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Comment from Hotel Management

5 Jul. 2021 by Alex

Thank you for your feedback I will pass it along to the other department managers.

2 out of 5
Like the closeness to knotts berry farm. Staff was ok. Checking out we didn’t have to go to the front desk. Dislike they did not have our 2nd room ready and they were not connected. We received a smoking room.

Posted by on 24 Jun. 2021

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Comment from Hotel Management

24 Jun. 2021 by Guest Services

We apologize that your rooms weren't ready at the same time and were not connecting. Typically for connecting requests like that the reservations have to be made directly so that we are able to pre-block the rooms to ensure connectivity. It's difficult to guarantee that when the hotel is busy and reservations are received from another source.

4 out of 5
I like the coffee bar and I loved the water stations. Love the different fruit infused water. I like they have Coffe makers with pods and a large fridge.

Posted by on 6 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by Alex

Thank you for taking the time to tell us about your experience at Holiday Inn BUENA PARK-NEAR KNOTT'S. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

About the DoubleTree by Hilton Buena Park

Location 7000 Beach Blvd, Buena Park, CA 90620

Property Features

DoubleTree by Hilton Buena Park offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly DoubleTree by Hilton Buena Park. Free self parking is available. This Buena Park hotel is smoke free.

  • 249 guestrooms or units
  • 5 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: WiFi (surcharge) , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Buena Park Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Buena Park offers 249 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Buena Park hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

DoubleTree by Hilton Buena Park has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.00–22 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buena Park Holiday Inn
  • Holiday Inn Buena Park
  • Holiday Inn Hotel Buena Park
  • Holiday Inn Buena Park Hotel

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.