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"It was an OK place to spend the night. Bathroom floor wasn't clean. " More

By a verified traveller on Fri 27 Mar 2015

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Hotel Description

Hotel near University At Buffalo - North Campus in Tonawanda

In Tonawanda

You'll find Boulevard Mall and Lasertron within 2 miles (3 km) of this hotel. University At Buffalo - North Campus and Town of Tonawanda Veterans Memorial are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Jala Motel ratings based on 7 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Jala Motel

Everyone (4)
2 out of 5
Rooms in desperate need of renovation... Toilet didn't flush properly... Vanity light would not function properly... Lighting in room is terrible... Closet space located behind main door making it unusable... Safety latch on door missing

Posted by on 8 Oct. 2018

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Comment from Hotel Management

24 Oct. 2021 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team

2 out of 5

Pictures on web site hides nastiness

Couldn't understand front desk person. Went to room. Rug has to very old. Black spots all over. Put towel down to cover some areas. Toliet would keep running. Lock on man door not working very lose screws. Breakfast room. Had to use brown paper towels instead of napkins. Cereal not what said it would be. Only coffee mike and ok to brink. I've had better breakfast at other motels.

Posted by , from olean ny on 26 Aug. 2016

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Comment from Hotel Management

24 Oct. 2021 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team

3 out of 5

OK place

Pros: It was located in a convenient place for what i had to do during my trip.
Cons: Bathrooms could be cleaner
It was an OK place to spend the night. Bathroom floor wasn't clean.

Posted by , from Toronto,ON on 27 Mar. 2015

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Comment from Hotel Management

24 Oct. 2021 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team

1 out of 5

don't go it bad it gross

Pros: coming home to a clean shower
Cons: tear it down
Location: buffalo shopping
I wouldn even give this place a star we get to motel around 6 we go to register the lady like we have u down for a smoking room we are like yes she like we don't have smoking rooms she like I don't know why Travelocity says that we do we are like it ok we will smoke outside wasn a big deal the next thing we know she on phone to someone and hands us a key and tell us we need to go to another motel it wasn far maybe a block or so called the crown and if we wanted breakfast we had to go back to original motel what a joke well we get there and I cried first we aren't upscale people at we have stayed in 2 star motels lots of times this was the worst ever we pull in see have the screens on windows are falling off get in our room and it freezing in there had 2 fridges don't think either one worked right go into bathroom no bath tub only a shower and it had cob webs in it looked like dead bugs mold behind beds so much dirt wall were all cracked all the way down after a hour of no heat went to tell them they came right away he used a pen to change the temperature had use a pen cause the switch was broke I booked through Travelocity never again when they say they have certain rooms they should don't goo so badddd

Posted by , from ontario on 24 Nov. 2014

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Comment from Hotel Management

24 Oct. 2021 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team

5 out of 5

Super nice, very clean

Pros: Free Internet
I spent one night at Econo Lodge Tonawanda, NY. It is hard to decide what to start with what I liked about it. The rooms are Spacious, comfortable, well designed. The bed was really comfortable-- plenty of pillows and one for watching TV. The shower was fantastic-- big, good water pressure. Really one of the nicest places I've ever stayed. The staff was really great too. I can't say enough. Everything was clean and super-nice. The hotel is kind of close to the Martin's Fantasy Island. I was very impressed with the knowledge of the hotel manager when I spoke with him during breakfast. This Econo Lodge Tonawanda, NY represented what we have come to expect from Econo Lodge- high quality, comfort and friendly service. I strongly recommend this hotel to you!

Posted by on 10 Apr. 2013

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Comment from Hotel Management

24 Oct. 2021 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team

3 out of 5

A very basic hotel, but clean. They tried to make it better than average and the effort pays off a little.

Pros: Close restaurants, Free Internet, Quiet
Staff was fine, overall experience was OK. Room was clean. Basic accommodations.

Posted by , from Eugene, OR, USA on 5 Oct. 2012

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Comment from Hotel Management

24 Oct. 2021 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team

2 out of 5

Modern and clean but cheap bed and lousy wi-fi

Cons: No free Internet, low quality bed, unable to consistently connect to wifi
The room was nice, but the bed was not very comfortable. It was a typical hotel room bed. The wi-fi was awful. I spoke with them about it and they gave me a password which was of no use. I had to tap into the wifi of a nearby autodealer. If you need wi-fi, don't come here. Other than the wi-fi and the bed, the room was nice. It was much better than Rodeway Inn across the street.

Posted by on 26 Mar. 2012

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Comment from Hotel Management

24 Oct. 2021 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management team

Property Features

Free breakfast is served. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this Tonawanda hotel.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Jala Motel offers 40 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Tonawanda hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per pet, per night, plus a deposit of USD 25 per stay
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 18
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Econo Lodge Hotel Tonawanda
  • Econo Lodge Tonawanda Hotel
  • Tonawanda Econo Lodge
  • Econo Lodge Tonawanda
  • Econo Lodge Tonawanda I-290 Hotel
  • Jala Motel Hotel
  • Jala Motel Tonawanda
  • Jala Motel Hotel Tonawanda
  • Econo Lodge Tonawanda I 290

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.