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Hotel Description

5-star beachfront hotel near Palm Cove Beach

On the beach

With a stay at this Palm Cove hotel, you'll be within half a mile (1 km) of Palm Cove Beach and 9 miles (15 km) of Skyrail Rainforest Cableway. Hartley's Crocodile Adventures and Barron Gorge National Park are within 12 miles (20 km).

Luxury amenities

A full-service spa, 2 outdoor pools, and a spa tub are all featured at this smoke-free hotel. Enjoy a meal from the restaurant and perks like free self parking and free WiFi. A bar/lounge, a terrace, and a garden are also provided.

Verandah King Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Verandah King room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Spa Apartment ( tropical Garden Patio )

Bed Count 2 King Beds Maximum Occupancy 4 Max

Ocean View King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reef Suite Ocean View Spa Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Brigadier King Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Reef House Boutique Hotel and Spa - Adults Only ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Reef House Boutique Hotel and Spa - Adults Only

Everyone (1)
5 out of 5

Posted by on 11 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

1 Dec. 2019 by Wayne Harris

Dear Anonymous guest, Thank you very much for staying with us and posting your review score. It is terrific to know you had a great time with us ! Thanks again and Tropical Regards Wayne Harris General Manager

Property Features

The Reef House Boutique Hotel and Spa - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Spa services, a library, and a terrace are also featured at the luxury The Reef House Boutique Hotel and Spa - Adults Only . Free self parking is available. This Colonial Cairns hotel is smoke free.

  • 67 guestrooms or units
  • 3 levels
  • 3 buildings
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

The Reef House Boutique Hotel and Spa - Adults Only offers 67 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Electric kettle
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

The Reef House Boutique Hotel and Spa - Adults Only has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts American Express, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Parking height restrictions apply
  • Minimum guest age is 16
  • Caters to adults only
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 32–38 per person
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reef House Hotel
  • Reef House Hotel Palm Cove MGallery Collection
  • Reef House Palm Cove MGallery Collection
  • Reef House Palm Cove MGallery Collection Hotel
  • Reef House MGallery Collection Hotel
  • Reef House MGallery Collection
  • Reef House Hotel Palm Cove
  • The Sebel Reef Hotel
  • Sebel Reef Hotel
  • Reef House Palm Cove MGallery Sofitel
  • Reef House MGallery Sofitel

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.