See all properties
Save

Hard Rock Hotel Cancun - All Inclusive

4.5 star property
4.5-star beachfront resort near Iberostar Cancun Golf Course

Choose dates to view prices

Hard Rock Hotel Cancun - All Inclusive

Photo gallery for Hard Rock Hotel Cancun - All Inclusive

View from room
Aerial view
Premium bedding, free minibar, in-room safe, blackout drapes
5 restaurants, breakfast, lunch, dinner served; pizza
Reception

Overview of Hard Rock Hotel Cancun - All Inclusive

Reviews
7.6

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500
  • Popular LocationAquaworld9 min walk
  • Popular LocationIberostar Cancun Golf Course2 min drive
  • Popular LocationLa Isla Shopping Mall4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Room options

View all photos for Deluxe Family Lagoon View (Two Bedroom)

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Family Lagoon View (Two Bedroom)

  • 80 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Double Room, Lagoon View

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Double Room, Lagoon View

  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lagoon View

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Lagoon View

  • 40 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Ocean View King

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pure Wellness double

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Pure Wellness double

  • 40 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Ocean View Double

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Diamond Ocean View

Premium bedding, free minibar, in-room safe, blackout drapes

Diamond Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Pure Wellness)

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed (Pure Wellness)

  • 40 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Royalty Ocean View King

Premium bedding, free minibar, in-room safe, blackout drapes

Rock Royalty Ocean View King

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Suite Ocean view (One Bedroom)

Premium bedding, free minibar, in-room safe, blackout drapes

Rock Suite Ocean view (One Bedroom)

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Rock Suite Ocean View (Two Bedroom)

Premium bedding, free minibar, in-room safe, blackout drapes

Rock Suite Ocean View (Two Bedroom)

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Family Ocean View Double Beds - Two Bedroom

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Family Ocean View Double Beds - Two Bedroom

  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 4 Double Beds

View all photos for Deluxe Family Ocean View - Two Bedroom

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Family Ocean View - Two Bedroom

  • 80 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Similar properties

Aerial view
Wyndham Alltra Cancun All Inclusive Resort
Pool
All-inclusive
Spa
Kids pool
4.4 out of 5, Excellent, (5365)
The price is CA $497
per night
CA $504 total
includes taxes & fees
9 May - 10 May
Wyndham Alltra Cancun All Inclusive Resort

About the area

Cancun

On the beach.With a stay at this Zona Hotelera resort, you'll be within half a mile (1 km) of Aquaworld and 2 miles (3 km) of Iberostar Cancun Golf Course. La Isla Shopping Mall and Delfines Beach are also within 3 miles (5 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Aquaworld - 9 min walk
  • Iberostar Cancun Golf Course - 2 min drive
  • La Isla Shopping Mall - 4 min drive
  • Cancun Interactive Aquarium - 4 min drive
  • Delfines Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • JW Marriott Lobby Bar - 12 min walk
  • Chambao - 5 min walk
  • Puerto Madero - 4 min walk
  • Porfirio's Cancun - 3 min walk
  • Restaurant nebbiolo en cancun - 15 min walk

About this property

Hard Rock Hotel Cancun - All Inclusive

4.5-star beachfront resort near Iberostar Cancun Golf Course
Hard Rock Hotel Cancun - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hard Rock Hotel Cancun - All Inclusive like a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a children's pool, outdoor tennis courts, and a health club. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun resort is smoke free.

  • 1 building
  • 600 guestrooms or units
  • 12 levels
  • 5 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • 16404 sq ft of conference space
  • 1524 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Hard Rock Hotel Cancun - All Inclusive offers 600 accommodations with indoor private spa tubs and free minibar items. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

The Rock Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars and 6 bars/lounges
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Stair-free path to entrance
  • 2 stairs to reach property
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private indoor spa tub
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 34 per person (roundtrip)
  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

All Inclusive Hard Rock Hotel
All Inclusive Hard Rock Hotel Cancun
Cancun Hard Rock Hotel
Hard Rock All Inclusive
Hard Rock Hotel All Inclusive
Hard Rock Hotel All Inclusive Cancun
Hard Rock Hotel Cancun
Hard Rock Hotel Cancun All Inclusive
Hard Rock Hotel All Inclusive All-inclusive property
Hard Rock Cancun Inclusive in
Hard Rock Hotel Cancun All Inclusive
Cancun Hard Rock Hotel Cancun - All Inclusive Hotel
Hard Rock Hotel Cancun - All Inclusive Cancun
Hard Rock Hotel All Inclusive
Hard Rock Cancun All Inclusive
Hard Rock All Inclusive
Hotel Hard Rock Hotel Cancun - All Inclusive Cancun
Hotel Hard Rock Hotel Cancun - All Inclusive
Hard Rock Cancun All Inclusive

Hard Rock Hotel Cancun - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 481 out of 1004 reviews" "
Rating 8 - Good. 195 out of 1004 reviews" "
Rating 6 - Okay. 112 out of 1004 reviews" "
Rating 4 - Poor. 74 out of 1004 reviews" "
Rating 2 - Terrible. 142 out of 1004 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Katherine Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis the concierge was amazing!!! He went out of his way to set up a special birthday surprise. He communicated with me on every detail to make sure I was happy. The drinks by the pool were excellent. Dinner options were great. Excellent service Thank you Luis

6/10 Okay

Julie, Duncanville

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Yohana

Stayed 4 nights in Jan 2024

10/10 Excellent

Arben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the all inclusive help a lot .give us the opportunity to feel like home .all the staff is very helpful and friendly
Stayed 7 nights in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Katheryn

Stayed 4 nights in Jan 2024

8/10 Good

Jusoo

Liked: Cleanliness, staff & service, property conditions & facilities
It was difficult because I wasn't good at English and Spanish, but the staff were friendly.
Stayed 4 nights in Jan 2024

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend anyone to stay this place for their visit to Cancun
Stayed 3 nights in Jan 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Service and drinks were excellent. Loved the pool and beach. The room was sub par and food average.
Stayed 5 nights in Jan 2024

4/10 Poor

Narindra

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service
Stayed 4 nights in Jan 2024