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Hotel Description

5-star beachfront property near Mujeres Beach

Beachfront retreat

With a stay at this Playa Mujeres property, you'll be within 2 miles (3 km) of Mujeres Beach and 6 miles (10 km) of El Meco Archaeological Site. Also within 9 miles (15 km) are North Beach and Cancun Mall.

All-inclusive

This all-inclusive property features a golf course, a full-service spa, and 4 restaurants. Spend a day at the beach snorkeling, or relax with free beach cabanas and beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and kid-friendly dining.

Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Inspira Rooftop Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Ocean View King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, Accessible, Golf View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite Ocean View- 2 Double

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Estudio Playa Mujeres ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Estudio Playa Mujeres

Everyone (2) Family (2)
5 out of 5
Everything was great!!

Posted by , from Acworth on 26 Mar. 2022

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Comment from Hotel Management

29 Mar. 2022 by Estudio Playa Mujeres

Dear Tanya, Thank you very much for taking the time to share your excellent rating and comments on our resort, for us is very important to know the opinion of our guests. We look forward to welcoming you back once more and continuing to surpass your expectations. Warm regards.

5 out of 5
Everything about this resort was great!

Posted by on 16 Apr. 2021

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Comment from Hotel Management

16 Apr. 2021 by Estudio Playa Mujeres

Dear Guest, Thank you so much for your 5-star rating and excellent comments about our resort. We are thrilled to know we managed to surpass your expectations and create such a wonderful vacation experience for you. We look forward to welcoming you back to Estudio Playa Mujeres. Warm regards.

3 out of 5
Check in was frustrating

Posted by on 3 Apr. 2021

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Comment from Hotel Management

5 Apr. 2021 by Estudio Playa Mujeres

Dear Guest, We appreciate the time you have taken to share your rating and comments about your experience at our resort. Thank you for letting us know the inconveniences you had so we can enforce and improve the service, as your comfort and satisfaction are of the utmost to us. We hope you continue to enjoy the rest of your stay. We remain at your service.

5 out of 5
My wife and I had an amazing week here. We stayed in a rooftop suite, which for a couple of introverts was perfect. Staff were great, and food was amazing. Our favorite restaurant was the bikini grill.

Posted by on 1 Mar. 2021

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Comment from Hotel Management

2 Mar. 2021 by Angélica López E- Concierge

Dear Guest, Thank you for taking the time to express your comments. We are pleased to know what your overall stay was great and that you found Estudio Playa Mujeres to be amazing. Once again, thank you for allowing us the privilege of hosting you. We hope to be selected in the future as a return vacation destination as it will be our pleasure to deliver enhanced services that will surpass your expectations. Kind regards.

5 out of 5
We came for an overdue trip, 5 nights from 11/29/20. The resort was very nice, clean, and our welcome was the best. The check in was easy and greeted with welcome drinks, stayed in a swim up suite. On the rooms, upon second day in i did notice some small damage from water on the ceiling and light fixtures, but nothing to complain about. One thing though that caused frustration, the phone was too complicated lol! We did take two days for excursions (xcaret, xplor) which helped fill our time. If we had not done that we would have gotten bored staying just on property. I wish that the weather would have been nicer as i wondered if it is always so windy or if it was just the time of the year. THE FOOD IS AMAZING! the staff were so friendly, but we did get invited for a tour for the atelier side to only discover it was for promoting a membership (2 hours of the day). Just throwing out little things that were negative but we would overall return again. Again, the food was so good, its worth the money just for that!

Posted by , from Kenai, AK on 9 Dec. 2020

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Comment from Hotel Management

9 Dec. 2020 by Angélica López E- Concierge

Dear Dana, We appreciate the time you have taken to share such a nice and detailed review with us. We are happy to know from the moment you stepped into our resort you felt completely welcomed and pampered. Thank you for letting us know the inconveniences you encountered so we can report them to the appropriate departments to make sure these are rectified and avoid any discomforts in the future. In spite of the inconveniences, we are delighted to know your overall experience was truly pleasant and that we were able to delight you with our delectable gastronomic options. We will be truly honored to welcome you back and enhance your vacation experience and continue creating memorable moments in paradise. Warmest regards.

5 out of 5
Everything is great, I don't know why there are comments saying their service is not great or the staffs are rude, every single person works in the hotel is super friendly. I highly recommend this place, especially if you have a kid, this is the place to go. the most family friendly hotel I've ever seen.

Posted by , from Boston, MA on 23 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Angelica Agundis, Guest Service Manager.

Dear Mr/ Mrs. J: Many thanks for your review and for your generous compliments. Thank you so much for taking your time to describe your experience with the staff. We look forward to serving you again in the future. Best regards,

About the Estudio Playa Mujeres - Family Experience All Inclusive Resort

Location Prolongacion Bonampak S/N Mz1, Punta Sam, QROO 77400

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • 24-hour room service
  • Fitness facilities included
  • Onsite live performances included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Buffet and à la carte dining
  • Scuba diving lessons not included
  • Onsite entertainment and activities included

Property Features

Estudio Playa Mujeres is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and umbrellas. Summer fun is a breeze at Estudio Playa Mujeres, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are available in public spaces for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Estudio Playa Mujeres offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony (furnished)
  • Deep soaking tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Espresso maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

La Consentida - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. A children's menu is available.

Cala di Luna - This family restaurant specializes in Italian cuisine and serves brunch and dinner. A children's menu is available. Open daily.

Kopai - This family restaurant specializes in Japanese cuisine and serves dinner only. A children's menu is available. Open daily.

Suspiro - This family restaurant specializes in seafood. Open daily.

Bikini Azul - This family restaurant serves lunch only. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 18
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 320 per pet, per week
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. <

  • No rollaway/extra beds available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Children stay free 15
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is sealed after cleaning
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety
  • Reservations are required for onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 320 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Estudio Playa Mujeres Hotel
  • Estudio Playa Mujeres Punta Sam
  • Estudio Playa Mujeres Hotel Punta Sam
  • Estudio Playa Mujeres Luxury Family All Inclusive Resort
  • Estudio Playa Mujeres by Atelier de Hoteles All Inclusive
  • Estudio Playa Mujeres Family Experience All Inclusive Resort

You should know

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.