4.8 out of 5

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Hotel Description

4-star beachfront property near Delfines Beach

Beachside getaway

Within a 15-minute walk of this Zona Hotelera property, you'll find Delfines Beach and El Rey Ruins. Also, Maya Cancun Museum is within half a mile (1 km) and Aquaworld is within 2 miles (3 km).

All-inclusive

This all-inclusive property features a private beach, a golf course, and a full-service spa. Traveling on business? Take advantage of the 15 conference rooms, free WiFi in public areas, and free valet parking. Free self parking is free for guests, and you can enjoy a meal in one of the 6 restaurants.

Spa tubs, free WiFi

Boasting private spa tubs, the 156 guestrooms also offer free WiFi and balconies. Other amenities include 24-hour room service, minibars, and Smart TVs with cable channels.

Junior Suite Ocean Front Star Prestige

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$492 per night

Junior Suite Roof Top Ocean Front Star Prestige

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Ocean Front Corner Star Prestige

Bed Count 1 King Bed Maximum Occupancy 3 Max

Iberostar Cancun Star Prestige All Inclusive, Adults Only ratings based on 12 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Iberostar Cancun Star Prestige All Inclusive, Adults Only

Everyone (8) Couples (3) Family (2)
5 out of 5
Everything was modern, clean. The staff was happy and helpful, especially with the language difference. The food was fabulous.

Posted by on 19 Apr. 2019

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5 out of 5
The entire staff was awesome! I didn’t like that I had to leave

Posted by on 15 Apr. 2019

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4 out of 5
Service is above average, property is all ocean front. Food is pretty good for the most part, but can be bad at some of the a la cartes.

Posted by on 18 Mar. 2019

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5 out of 5

Posted by on 16 Mar. 2019

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5 out of 5
From the moment you arrive at the Iberostar Prestige, you are very well cared for, and made to feel welcome. The feeling lasts for your entire stay. I can't say enough about the entire staff, The were great. The facilities were all top notch. You should not hesitate in considering this resort---you will not be disappointed.

Posted by , from Hamden, CT on 28 Feb. 2019

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5 out of 5
Very friendly staff, good food, fun activities, beautiful rooms, great pool, and love the swim up bar :-)

Posted by on 22 Feb. 2019

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4 out of 5
Beautiful hotel; great service (especially beach/pool servers Ingrid and Luis). All was wonderful. Had only 2 complaints, which are BIG ones: (1) Breakfast and lunch on Prestige side were very good. But the evening meals at the specialty restaurants were horrid. For instance, went to the "gourmet" restaurant and ordered mushroom risotto. What was delivered looked, and tasted, like a pile of dry white rice. (2) There was a very loud, obnoxious resort next door that never seemed to stop with the noise during the daylight hours. It totally destroyed the zen atmosphere that would otherwise have existed.

Posted by on 6 Feb. 2019

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5 out of 5

Posted by on 3 Feb. 2019

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5 out of 5
The Iberostar Cancun Star Prestige team made our vacation absolutely unforgettable. Special thanks to our favorite bartenders Omar, Pedro you two were hilarious and so nice (your drinks were great too!) We had a great time talking and enjoying our vacation with you guys. The Food was great - Always fresh fruit, fresh seafood, fresh juices & infused water. The pool was great - read reviews saying it was "too cold" but it felt warm to me! The room was great - View was amazing, the bed was huge and the shower was fantastic. Room was cleaned to perfection everyday, including the balcony & hot tub. The maid services and grounds crew has this entire place looking 11/10 every day. On top of all of that, everyone was *genuinely* friendly... not the fake “you paid to be here so we have to be nice” friendly like other places we’ve stayed. I can’t say enough great things about this place. I got stuck in the outdoor pool bathroom and they got me out ASAP, I literally left the bathroom laughing! I wish I could remember the name of the girl who climbed through the window to get me, she was hilarious! They also randomly left rose petals on our bed with a hand written note thanking us which was awesome. That may be a standard thing they do - but it felt unprompted and organic because everyone was so genuine the entire time. Thank you again for making our time there so special. We will definitely, absolutely, 100% be back to see you guys as soon as we can and we will recommend you to all o

Posted by , from Kansas City, MO, US on 30 Jan. 2019

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5 out of 5
Most wonderful ... A+ we usually go to Ritz Carlton ... this place is much better for a lot better price. Will go there again definitely

Posted by , from Huntsville Al. USA on 25 Jan. 2019

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About the Iberostar Cancun Star Prestige All Inclusive, Adults Only

Location Boulevard Kukulkán KM 17 B, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Iberostar Cancun Star Prestige All Inclusive, Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Walk outside to smell the salt air and watch the ocean waves from the property's beach. Summer fun is a breeze at Iberostar Cancun Star Prestige All Inclusive, Adults Only, where you can play a round of golf at the golf course, cool off in one of the 11 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a sauna, a fitness center, and a garden. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cancun property.

  • 156 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Swim-up bar
  • Coffee shop
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (14.9 km / 9.2 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Iberostar Cancun Star Prestige All Inclusive, Adults Only offers 156 air-conditioned accommodations with private spa tubs and minibars. Rooms open to balconies. Smart televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private hot tub
  • Private balcony
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Iberostar Cancun Star Prestige All Inclusive, Adults Only has 6 restaurants on site.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.2 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.