4.5 out of 5

"NIce. Good breakfast too! Enjoyed the rooms. Beds, arrangement and the granite. Nice feel to the room. " More

By a verified traveller on Tue 16 May 2017

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Hotel Description

Eco-friendly hotel near Canmore Nordic Centre Provincial Park

In Canmore

Your stay at this Teepee Town hotel places you within 3 miles (5 km) of Canmore Nordic Centre Provincial Park and Silvertip Golf Course. Also, Canmore Caverns is within 3 miles (5 km) and Stewart Creek Golf Club is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 83 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Accessible, Fireplace

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$229 per night

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking, Fireplace (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Pocaterra Inn ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Pocaterra Inn

Everyone (9) Family (1)
5 out of 5

Posted by on 14 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Pocaterra Management

Hello Traveler! Thank you for a generous review score of your experience at our property. We are delighted to receive your feedback. We hope to be able to welcome you back in the future for a repeat experience. Take great care and all the best. Safe travels and highest regards.

5 out of 5

4 nights - so nice

Pros: breakfast, staff, room, location
Cons: Do not close pool area early on Sunday evening for cleaning.
top end without top pricing. Clean well appointed rooms. great convenient location w beautiful views. Excellent breakfast buffet. Staff consistently helpful and polite. Kids loved pool, slide and sauna.

Posted by on 21 Jul. 2015

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1 out of 5
Completely deceiving advertising. Website advertises "gem among Canmore hotels", "everything to make you feel at home", "perfect location"...etc. all very misleading. This hotel is right beside the trans Canada highway with cars roaring by day and night. The noise permeates right through the hotel room. Buses and delivery trucks pull up at 6am and idle away. Non stop noise at this hotel. Just terrible - no piece and little sleep. Cannot describe how disappointed I am for me and my family. Even worse is the premium price that was charged for this $959 for 2 nights. I travel for work 2 night a week year round - this was my worst hotel experience ever. Can you please reimburse my full stay in consideration for this just terrible experience.

Posted by on 24 Aug. 2018

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Comment from Hotel Management

27 Aug. 2018 by Pocaterra Management

Hello randycornelisse, We are sorry to hear of the experience you had at our property. While there are vehicles around the hotel, noise is one of the few things we receive as negative feedback for our hotel (see other reviews). Please let us know while in house and we would be happy consider moving you to another room in the hotel. We always keep an emergency option open if required for guests. There is nothing that occurred in the hotel which caused your stay to go poor, all complaints you're registering have to do with exterior factors. Because the hotel did nothing wrong, but operated normally in its' situated location we would not reimburse a stay for this type of thing.

5 out of 5
Pros: Wood flooring in rooms
Cons: Desk guy was a bit of a dud
Location: Close to the downtown shopping
NIce. Good breakfast too! Enjoyed the rooms. Beds, arrangement and the granite. Nice feel to the room.

Posted by on 16 May 2017

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Comment from Hotel Management

5 Jun. 2017 by Pocaterra Management

Hello and thank you for staying with us. We are grateful for your feedback, all the best!

5 out of 5

Awesome place to stay

We had everything we needed in our rooms. Comfortable beds, awesome staff. I am recommending it to all.

Posted by , from Kennewick, WA on 10 Jun. 2016

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4 out of 5

Nice hotel with a great view!

Pros: Nice and close to Banff without having to pay the higher prices to stay in Banff (and still great views)
Cons: Softer Beds, and having late check-out as an option would be great.
Location: Just off of the highway and about 20 minutes away from the heart of Banff. Lots of shops and restaurants close by.
It's easy to pass by the hotel as you are caught up in the view of the mountains and wilderness, but once you pull in it is a very nice building with a nice spacious main floor. We found depending on what time you are arriving parking may be tight as at one time we needed to park on a nearby street as the lot was full. Check-in was easy and quick, the room was great (with a great view of the mountains) - the only disappointments were the bed was quite firm, and a loud fan ran outside our room door. The provided breakfast was amazing with lots of options (even some for those that have a gluten free preference). Great pool and activity area, and lots of close by amenities (gas, restaurants, etc).

Posted by , from Wpg Canada on 8 Sep. 2015

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4 out of 5

Very nice and convenient

Very nice, located just off AB 1, convenient to Banff Park. Staff helpful and friendly. Quality breakfast. Restaurants and grocery close by. Sidewalks along street. Nice view of mountains.

Posted by , from ky on 15 Aug. 2015

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5 out of 5

clean roomy room with good breafast

Pros: very roomy with nice bedding, wifi, free parking
Cons: the steam room didn't work the night we visited
Location: I made lots of sight seeing in Banff and Lake Louis.
very clean room that I don't need to have my room clean everyday, instead, I've got a $5 starbuck giftcard for each day that I don't have my room made, plus, good hot breakfast with hot eggs, bacon, bread..... Only 15 minutes driving from Banff, and about 25 minutes to Lake Louis, closed to freeway, grocery store... I would stay here again when I am back to Banff.

Posted by , from portland, or on 10 Aug. 2015

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5 out of 5

Nice hotel

Clean and spacious.Nice staff.Continental breakfast was great.would definitely stay again.

Posted by on 25 Jul. 2015

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4 out of 5

Good value for money

Our family stayed for 4 nights while visiting the Banff area. The hotel had very large rooms and was aesthetically pleasing. The breakfast was really wonderful with lots of choices. Our kids loved the swimming pool with the really great waterslide. Good location, close to the Trans Canadian highway.

Posted by on 24 Jul. 2015

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About the Best Western Pocaterra Inn

Location 1725 Mountain Ave, Canmore, AB T1W 2W1

Property Features

As a guest of Best Western Pocaterra Inn, you'll find an indoor pool, a waterslide, a spa tub, and a steam room. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 2250 square feet (203 square meters). A fitness center, tour/ticket assistance, and an elevator (lift) are also featured at the eco-friendly Best Western Pocaterra Inn. Self parking is free. This Canmore hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • 2250 sq ft of conference space
  • 203 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Waterslide
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Calgary, AB (YYC-Calgary Intl.) (121.9 km / 75.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Pocaterra Inn offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 15 per pet, per day (maximum CAD 100 per stay)
  • Maximum 2 per room (weight limit: 80 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per day (maximum CAD 100 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Pocaterra Inn Canmore
  • Best Western Plus Pocaterra Canmore
  • Best Western Plus Pocaterra
  • Best Pocaterra Canmore

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.