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The Masthead Resort

2.5-star property
31-41 Commercial Street, Provincetown, MA 1-855-887-0424
3.3 out of 5
See all 7 travelocity Reviews

"The cleaning lady did not lock our door one day. They gave us 2 small samples of shampoo but no body wash. The room was too small for both beds. The s ... " More

By a verified traveller on Fri 06 Sep 2019

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Hotel Description

Beachfront hotel near MacMillian Wharf

On the beach

You'll find Art House Theater and MacMillian Wharf within 2 miles (3 km) of this hotel. Pilgrim Monument and Long Point are also within 2 miles (3 km).

Private beach, terrace

This hotel features a private beach, free WiFi in public areas, and a terrace. A garden, a picnic area, and express check-in are also on offer.

Room, Shared Bathroom, City View (Inn 5)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $159* Per night/room 21 Apr. - 22 Apr.

Deluxe Cottage, 2 Bedrooms, Bay View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room (31B )

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room ( 8 )

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, City View (31R )

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Masthead Resort ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Masthead Resort

Everyone (5) Couples (1) Family (1)
3 out of 5
The cleaning lady did not lock our door one day. They gave us 2 small samples of shampoo but no body wash. The room was too small for both beds. The stairs were very tight! The wallpaper in the bathroom was very dated and the floor was very worn.

Posted by on 6 Sep. 2019

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4 out of 5

Posted by on 27 Aug. 2019

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4 out of 5

Posted by on 14 Sep. 2018

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4 out of 5

Great water views. Excellent staff.

Cons: If they renovated these cottages, this could be an amazing resort space. It has the energy -- it just needs a complete makeover.
We have stayed several times over this past winter at the Masthead while our condo is being renovated. The collection of cottages on the ocean has an appeal for those who remember the days in the 70's stopping in motels along the road on the way some long junket. The accommodations are pretty basic, but the views of the water, and the well worn nature of the place give it a character that is nostalgic and romantic. The staff there is truly accommodating, welcoming, helpful. They have responded to all of my requests -- for towels, blankets, more coffee, extra keys -- with a smile and a regal desire to make me feel comfortable. I recommend the Masthead for those who would like a trip down memory lane, and a little place out of the way, tucked at the very end of the Cape.

Posted by on 24 Apr. 2017

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Comment from Hotel Management

8 Jun. 2017 by John Ciluzzi

Thanks for your feedback. We are making much improvements every year, as this is our 58th year! Come back soon! Safe Travels!

3 out of 5

A charming place right on the water.

Pros: It has Ptown and New England charm, beautiful location.
Cons: The bathrooms, especially the shared one could have been cleaner. Shared bathroom was not cleaned during my 3 night stay. Staff was great.
Location: The beach right there, National Seashore nearby, plenty of shopping, people watching, nightlife and food within a short walk.
The staff was more than excellent, hotel and grounds charming. My only disappointments were the bathrooms could have been cleaner and more guest parking available.

Posted by on 19 Jun. 2016

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2 out of 5

The Term "Resort" in Their Title is Misleading

Pros: Location
Cons: More space to place suitcases, larger bathroom, better air conditioning, more accessibility to outlets, cleanliness.
Location: Location was good. It was on the strip but a little off the most congested area. Numerous things to do within walking distance.
The individual we checked in with was pleasant enough. She checked us in and answered some general questions then walked us to the building where our room was located. The building appeared to be a house which was converted to a "hotel" with multiple units. Our room was very old with a somewhat musty smell. There was a window air conditioner which strained to keep the room somewhat cool. The most disappointing thing was the size of the room. The shower was literally 3" X 3", barely large enough to turn around. The rest of the bathroom was 3 1/2' X 6'. The room itself was approximately 10' X12'. It had a double bed, dresser and desk. With these items, there was no space to put a suitcase without having to step over it. The television was a computer monitor connected to cable. We had to move furniture and the bed to find any outlets to charge our phones.

Posted by on 7 Sep. 2015

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Comment from Hotel Management

28 Sep. 2015 by John Ciluzzi

Hi and thank you for your review! We are not happy to hear you had an unpleasant experience and hope that you give us another chance! We have been in business for over 55 years and have many upgrades scheduled for the next year. Please remember that we are open year round!

3 out of 5

Nice View of the Water

Pros: I liked the location and the view
Cons: The A/C was a window unit & either too hot or too cold and right next to the bed so at night it is hot or cold.There was no place to sit except in bed
Location: Great location. Right on the water. We had bikes and rode into town for all meals and activities.
Masthead was a decent place to stay but not my favorite place I have been for a while. I liked that it was not right in the hustle bustle of town, but close enough to walk or bike to everything. I loved the view of the water which was awesome each morning and evening. The price was competitive for the area but not a steal deal.

Posted by , from North Carolina on 6 Aug. 2015

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Comment from Hotel Management

16 Sep. 2015 by John

Thank you for your feedback regarding The Masthead Resort and Cottages. We continue to strive to make each stay a great event for our guests! Please visit us again!

About the The Masthead Resort

Location 31-41 Commercial Street, Provincetown, MA 02657

Property Features

A private beach is featured. The Masthead Resort offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. The Masthead Resort also features a picnic area, concierge services, and complimentary newspapers in the lobby. This Provincetown hotel is smoke free.

  • 20 guestrooms or units
  • 2 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Free parking nearby

Room Amenities

The Masthead Resort offers 20 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer available
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available.

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 5:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 19.95 per accommodation, per night

The resort fee includes:

  • Beach access
  • Beach loungers

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Masthead Provincetown
  • Masthead Resort
  • Masthead Resort Provincetown
  • Masthead Hotel Provincetown
  • Masthead Motel Provincetown
  • The Masthead Resort Hotel
  • The Masthead Resort Provincetown
  • The Masthead Resort Hotel Provincetown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.