"I booked for the pool and the front desk said pool was closed due to maintence, so sad at that!!! We got to our room and there was leftover food from ... " More
In Greenville
Within 3 miles (5 km) of this Greenville hotel, you'll find Greenville Country Club and HSHS Holy Family Hospital. Patriot's Park is within 6 miles (10 km) and Copper Dock Winery is within 12 miles (20 km).
Free perks
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Guests will appreciate freebies like continental breakfast and free self parking.
6 Mar. 2024 by Manager
Hello Chelsea, We apologize for any inconvenience you experienced during your stay. Our team strives to provide quality service and clean rooms. Your feedback is valuable, and we encourage guests with special requirements to contact us directly for assistance. We appreciate your understanding and hope to have the opportunity to better serve you in the future.
25 Oct. 2023 by Manager
Hello steve,Thank you for your kind words! We're glad you had a pleasant stay with us. Hope to welcome you back soon!
28 Oct. 2023 by Manager
Hello Angel,We apologize for the unpleasant experience you had in our hotel. Your feedback will be shared with our team to ensure that necessary improvements are made. Thank you for bringing this to our attention.
20 Jun. 2022 by Manager
Hello Vicktoria,I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.
14 Mar. 2022 by FD
Dear Patrick, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our pool to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order pool. Upon your request, we have checked pool water temperature with 2 different thermometers and it was 80 degree. I am sorry that you felt pool was not heated.
8 Mar. 2021 by Manager
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
6 Jul. 2020 by Manager
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
12 Apr. 2020 by Manager
Thank you so much for the incredible rating. We look forward to your next visit!
17 Jan. 2019 by Manager
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 3700 square feet (344 square meters) and includes conference space. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly SureStay Hotel by Best Western Greenville. Free self parking is available. Smoking is allowed in designated areas at this Greenville hotel.
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
SureStay Hotel by Best Western Greenville offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. 32-inch LED televisions come with premium satellite channels. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
SureStay Hotel by Best Western Greenville has a restaurant on site.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.