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 Cauterets •1 Room
 Cauterets • 1 Room
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Garden & City Cauterets Balneo

3-star property
11 avenue du General Leclerc, Cauterets, Hautes-Pyrenees 1-855-887-0424

Points Of Interest

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Hotel Description

3-star spa residence near Cirque du Lys Gondola

Close to the boardwalk/promenade

You'll be within half a mile (1 km) of Cirque du Lys Gondola and 2 miles (3 km) of Pyrénées National Park with a stay here. Pont d'Espagne and Lac de Gaube are also within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free residence. Enjoy the seasonal outdoor pool and perks like free WiFi. You'll appreciate the sauna, bar/lounge, and laundry facilities.

Studio for 2

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $108* Per night/room 29 Apr. - 30 Apr.

Comfort Duplex (For 6)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Studio for 2

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio for 4

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 communicating studios for 8 people

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 8 Max

Apartment for 10 people

Bed Count 1 Full Bed Maximum Occupancy 10 Max

About the Garden & City Cauterets Balneo

Location 11 avenue du General Leclerc, Cauterets, Hautes-Pyrenees 65110

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 30 to December 16:

  • Bar/Lounge
  • Dining venue(s)

Property Features

Garden & City Cauterets Balneo offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this residence measures 538 square feet (50 square meters) and includes conference space. A seasonal outdoor pool, multilingual staff, and ski storage are also featured at Garden & City Cauterets Balneo. This 3-star Cauterets residence is smoke free.

  • 136 guestrooms or units
  • 6 levels
  • 2 buildings
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Poolside lounge chairs
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Garden & City Cauterets Balneo offers 136 accommodations. Flat-screen televisions are featured in guestrooms. This Cauterets residence provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Housekeeping (daily)
  • Heating

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 9:30 AM.

Garden & City Cauterets Balneo has a restaurant on site.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Sauna in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 10 per pet, per day (maximum EUR 54 per stay)
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 9:00 PM
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • Pets cannot be left unattended
  • Guest will receive an email before arrival 72 hours
  • ANCV Chèques-Vacances
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 12 for children
  • Pet fee: EUR 10 per pet, per day (maximum EUR 54 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Odalys Hotel-Residence Aladin
  • Odalys Hotel-Residence Aladin Cauterets
  • Odalys Hotel-Residence Aladin House
  • Odalys Hotel-Residence Aladin House Cauterets
  • Odalys Hotel Residence Aladin
  • Odalys Hotel Residence Aladin
  • Garden & City Cauterets Balneo Residence
  • Garden & City Cauterets Balneo Cauterets
  • Garden & City Cauterets Balneo Residence Cauterets

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 15 and close November 05.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the residence before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.