Property Features
Domes Zeen Chania, a Luxury Collection Resort, Crete offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Domes Zeen Chania, a Luxury Collection Resort, Crete. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Chania hotel.
- 65 guestrooms or units
- 2 bars or lounges
- Buffet breakfast (free)
- Poolside lounge chairs
- Umbrellas for the pool
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Terrace
- Garden
- Gift shop
- Computer for guest use
- Onsite shopping
- Bellhop
- Smoking in designated areas
- Bar by the pool
- Dining venue
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
-
Property shuttles: Airport shuttle
-
Parking: Free valet parking and self parking
Room Amenities
Domes Zeen Chania, a Luxury Collection Resort, Crete offers 65 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Chania hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
- Private balcony or patio
- Minibar
- In-room dining (24 hours)
- Television
- Satellite channels
- Espresso maker
- Electric kettle
- Luxury bedding
- Pillow options
- Housekeeping (daily)
- Nightly turndown service
- Massage in room (surcharge)
- Hair dryer
- Laptop safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Blackout drapes
- Air conditioning
- Wheelchair accessible
- Wardrobe or closet
- Toothbrush and toothpaste available
Food & Drink
Guests are served free buffet breakfast daily from 7:30 AM to 11 AM.
Domes Zeen Chania, a Luxury Collection Resort, Crete has a restaurant on site.
Late night fare is available from 24-hour room service.
Spa Services
- Massages on beach
- Massages
Hotel Policies
Check-in
- Check-in time starts at 2:00 PM
- Minimum check-in age is: 18
- Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets: EUR 100.00 per accommodation, per stay, plus a deposit of EUR 100 per stay
- Only dogs are allowed
- Maximum 1 (weight limit: 13 lbs per pet)
- Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
- No rollaway/extra beds available
- No elevators
- Noise-free rooms not guaranteed
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Property Registry Number - 7918/18
- Debit cards not accepted
- Staffed front desk
- Smoke detector
- Security system
- Property is cleaned with disinfectant
- Staff does not wear personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property follows regional sanitization guidelines Health First (Greece)
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are not available
- gap period enforced between guest stays 24 hours
- Staff temperature checks are not conducted regularly
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is not available
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are not compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities onsite
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- Property follows sanitization practices of COVID-19 Guidelines (CDC)
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: EUR 45 per vehicle (one-way)
- Airport shuttle fee per child: EUR 45 (one-way)
- Pet deposit: EUR 100 per stay
- Pet fee: EUR 100.00 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Casa Cook Chania Hotel
- Casa Cook Hotel
- Casa Cook Chania
- Domes Zeen Chania
- Domes Zeen a Luxury Collection Resort Chania
- Domes Zeen Chania, a Luxury Collection Resort, Crete Hotel
- Domes Zeen Chania, a Luxury Collection Resort, Crete Chania
You should know
- Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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