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Clarion Pointe Charleston - West Ashley

2.5-star property
2455 Savannah Hwy, Charleston, SC 1-855-887-0424
3.2 out of 5
See all 31 travelocity Reviews

"The front desk guy Val was excellent!! Wonderful personality.. " More

By a verified traveller on Thu 15 Sep 2022

Points Of Interest

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Hotel Description

Charleston hotel in West Ashley area

West Ashley stay

Your stay at this West Ashley hotel places you within 2 miles (3 km) of Citadel Mall and West Ashley Shoppes Shopping Center. Roper - St. Francis Xavier Hospital and West Ashley Park are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
CA $174* Per night/room 26 May - 27 May

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Clarion Pointe Charleston - West Ashley ratings based on 31 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Clarion Pointe Charleston - West Ashley

Everyone (20) Couples (5) Family (7)
1 out of 5
I don’t believe the room had ever been cleaned properly. Toilet didn’t flush, shower curtain and bed sheets absolutely disgusting. Toe nails on the floor. The room stunk so bad it gave my wife and I headaches. I know everyone’s standards are different but this was terrible. Had to leave and find other accommodations.

Posted by on 15 Mar. 2024

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2 out of 5
Checking in was okay. Once i got to the room and opened the door there was a smell immediately as you open the door. As we proceeded to go in there was gnats flying in bathroom and near the sink outside the bathroom. All over the room actually. The bedroom was dirty and stained. Something sticky was all over the bathroom door and bedroom door. We saw a couple of roaches in the cabinet. The elevator was not working when you needed to go up but if you was going down it would work. The stairways was dirty and trashy. I had to go buy something for the gnats . The shower did not get hot at all/ lukewarm was it. I was down the weekend of 10/20 through the 10/22. Not a pleasing stay , won’t book again.

Posted by on 25 Oct. 2023

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5 out of 5

Posted by on 16 Jun. 2023

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5 out of 5
The front desk guy Val was excellent!! Wonderful personality..

Posted by on 15 Sep. 2022

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5 out of 5

Posted by , from WEST SENECA on 8 Nov. 2021

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1 out of 5

Posted by on 11 Oct. 2021

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4 out of 5

Posted by on 6 Sep. 2021

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2 out of 5
Items stolen out of the back of my truck! Toilet didn't hardly flush anf the shower didn’t drain and very small tv

Posted by on 23 Jul. 2021

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2 out of 5
Paid $240 for stained walls & sheets, outdated televisions, a BAGGED "breakfast", a sauna for a pool, and uncomfortable mattresses. Extremely disappointing, considering there are quality hotels in the area for a similar price. LISTEN TO THE CUSTOMER REVIEWS.

Posted by on 11 Jul. 2021

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2 out of 5
Pros: Convenient parking. Affordable. Sheets, pillows comfortable. Cons: Food left in fridge from previous guest (obviously not cleaned). Swim goggles left on floor of closet from previous guest (obviously not vaccumed). Towels scratchy. No housekeeping services (but, could pick up more scratchy towels at desk). The complimentary breakfast was a "grab and go" which consisted only of a small brown bag with 2 granola bars and a mini packaged donut. The faucet for the tub was not flush with the wall, so I'm sure water is running between the shower/tub insert and the wall...which means likely unseen. mold.

Posted by on 9 Jul. 2021

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About the Clarion Pointe Charleston - West Ashley

Location 2455 Savannah Hwy, Charleston, SC 29414-5323

Property Features

Clarion Pointe Charleston - West Ashley offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Clarion Pointe Charleston - West Ashley also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Self parking is free. This Charleston hotel is smoke free.

  • 77 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Clarion Pointe Charleston - West Ashley offers 77 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

The property is professionally cleaned. Masks are required in public areas for unvaccinated guests.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

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  • Hawthorn Suites by Wyndham Charleston/West Ashley Charleston
  • Hawthorn Suites Wyndham Charleston/West Ashley Charleston
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  • Clarion Pointe
  • West Ashley Suites
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  • Clarion Pointe Charleston - West Ashley Hotel
  • Hawthorn Suites by Wyndham Charleston/West Ashley
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.