Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

2.5 star property
Enjoy the free WiFi at this Sylva hotel

Choose dates to view prices

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Pool
Exterior
Standard Room, 2 Queen Beds (Extra Floor Space)
Free daily buffet breakfast
Exterior

Overview of Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Reviews
8.6

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym

Explore the area

Map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Popular LocationHarris Regional Hospital7 min drive
  • Popular LocationWestern Carolina University15 min drive
  • Popular LocationHarrahs Cherokee Casino16 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)54 min drive

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Sylva

In Sylva .You'll be within half a mile (1 km) of Nantahala National Forest and 2 miles (3 km) of Oaks Gallery with a stay here. Tuckasegee River and Poteet Memorial Park are also within 3 miles (5 km).

What's nearby

  • Poteet Memorial Park - 4 min drive
  • Harris Regional Hospital - 7 min drive
  • Sequoyah National Golf Club - 11 min drive
  • Western Carolina University - 15 min drive
  • Harrahs Cherokee Casino - 16 min drive

Getting around

  • Asheville Regional Airport (AVL) - 55 min drive

Restaurants

  • McDonald's - 6 min drive
  • Jersey Mike's - 9 min drive
  • Cookout - 9 min drive
  • Waffle House - 6 min drive
  • Zaxby's - 6 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Enjoy the free WiFi at this Sylva hotel
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel. Self parking is free.
  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 794 reviews" "
Rating 8 - Good. 230 out of 794 reviews" "
Rating 6 - Okay. 63 out of 794 reviews" "
Rating 4 - Poor. 35 out of 794 reviews" "
Rating 2 - Terrible. 32 out of 794 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Kenia

Stayed 1 night in Jan 2024

10/10 Excellent

Sandy

Stayed 2 nights in Jan 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

daniel

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My main issue was there was someone literally running in the room above us at 2am for over an hour. We couldn’t sleep due to the amount of noise. We tried dialing 0 on the room phone to complain to the front desk and it routed our call to a call center?? I will say the room we stayed in was freshly remodeled and very clean. While I didn’t experience too many issues, a lot of other people did during breakfast. The pancake machine was down which upset a lot of people. The beverages ran out well before the end of breakfast. I actually saw one guy get so upset he recorded all the issues he experienced during breakfast. So while their kitchen is being remodeled, this is something I’d caution other guests about. No shortage of eggs and sausage. But milk ran out, juice ran out, water ran out, LONG line at the toaster, and no pancake machine.
Stayed 1 night in Dec 2023

10/10 Excellent

Collette

Travelled with family
Loved Zari! She was amazing!!
Stayed 3 nights in Dec 2023

10/10 Excellent

sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds(which is a dble edged sword-great to sleep on, but terrible when looking for a cheaper hotel and worriedabout the bed becauseyou have a bad back) nice "suites" with a couch, refrigerator, and microwave. Convenient to WCU, however they hike up their prices, by hundreds of dollars, on any weekends that WCU has any major activity. We have spenr thousands at this property, as my son just graduated after almost 6 years, and they give a minor discounts, but the rooms are almost dble what others in town are. Also, if you order on Expedia you don't have the option to sign in early..
Stayed 1 night in Dec 2023