Skip to main content
Beginning of main content

"The front desk staff was extremely friendly " More

By a verified traveller on Wed 21 Jun 2023

Enter dates to see availability

Hotel Description

Naperville guestrooms with kitchens

In Naperville

You'll find Northern Illinois University - Naperville Campus and Naperville Yard Indoor Sports Complex within a 15-minute walk of this Naperville hotel. Nike Sports Complex and University of Chicago Hospital are also within 3 miles (5 km).

Property Amenities

This hotel features free WiFi in public areas, laundry facilities, and self parking. A safe deposit box is also provided.

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Select Suites Chicago Naperville East ratings based on 11 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Select Suites Chicago Naperville East

Everyone (6) Couples (1) Family (3)
4 out of 5
The front desk staff was extremely friendly

Posted by on 21 Jun. 2023

Was this review helpful to you?
3 out of 5

Posted by , from Ventura on 31 Aug. 2022

Was this review helpful to you?
1 out of 5
I paid for my room and was told there was no room available due to the system being down

Posted by on 21 May 2022

Was this review helpful to you?
Comment from Hotel Management

12 Jun. 2022 by Hotel Management

Omar, thank you for taking the time to post your review online. We are so sorry for not being able to accommodate you this time and truly regret the inconvenience this might have caused you. We have followed up with our Engineering team to address and correct any remaining issues. We hope you will consider returning to our hotel the next time you are in the area. Sincerely, Hotel Management

5 out of 5
you can cook your own meal it has a full kitchenette and any utensils or equipment you needed to prepare a meal was supplied by the staff

Posted by on 8 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

9 Jun. 2021 by Hotel Management

Thank you for the glowing review of Extended Stay America and for sharing your feedback with future travelers. It's a pleasure to know you had a wonderful stay with us and liked our fully-equipped kitchenette facility. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management

4 out of 5
Close to everything, restaurants, shopping. No dishes, only one bar of soap.

Posted by on 6 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

7 Apr. 2019 by Hotel Management

Thank you for choosing to stay at Extended Stay America. We are delighted to read you had an enjoyable, comfortable stay and our location close to restaurants and shopping was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management

1 out of 5

Unpleasant Experience

Pros: Quite literally, nothing.
Cons: Please see above.
Arrived to the smell of marijuana smoke, then greeted by a "be back soon" sign. Proceeded to my room only to find that it was a smoking room. Went back downstairs to get sorted out, confirmed that the silverware and dishes I requested (yes, you must request these) would be re-routed to my new room, only to be handed a large tub of dishware (I still had my purse and travel bag with me as well as groceries). The rest of the week did not get better. Frequently I returned to the hotel to find that the police were present, and was woken up on my final night by BANGING on the door next door so loud I was frightened terribly. I would not recommend this hotel to anyone especially a friend.

Posted by , from NY on 28 Mar. 2017

Was this review helpful to you?
Comment from Hotel Management

30 Mar. 2017 by General Manager

Sam, I am sorry for the disappointing stay you had with us. Please accept my apologies for the service issues you experienced during your visit. We are committed to delivering great service and accommodations for all of our guests. I have shared your concerns in regard to your stay with my management team to ensure no future guest experiences the same. We would love the opportunity to provide you with the hospitality we desire for all of our guests. Sincerely, General Manager

3 out of 5

Disappointed

We enjoy staying at the Extended Stay Hotels and usually have a fine experience. This one is not well kept. There is an overall dirtiness to the building, elevators, and room. The room and halls had a bad odor. The curtain for the shower is too short causing water to flood the floor. The landscaping is overgrown blocking the sign for the hotel. Sorry, we won't stay here again.

Posted by on 1 Aug. 2016

Was this review helpful to you?
Comment from Hotel Management

by General Manager

Thank you for your review, and we do apologize for the maintenance and service issues you encountered while here. We work hard to make every guest's stay a pleasant experience, so we are sorry we fell short. We are already working to correct these issues for future guests. We are pleased you chose our hotel for your visit, and we hope you will stay with us again so we can make it up to you. Sincerely, General Manager

5 out of 5

Nice clean room at a great price!

I saw some negative reviews on this hotel. I think some people expect a five star hotel for a two star price. I thought it was a great room at a very reasonable price! Clean and comfortable and a great shower!

Posted by , from pittsburgh on 21 Dec. 2015

Was this review helpful to you?
1 out of 5

Never stay there again!!!!!

Pros: Nothing
Cons: Need to hire a new cleaning staff.
We viewed 3 rooms and found dirty bathrooms (toilets and bath tubs) garbage still in cans and the rooms had a dirty smell. We stayed there on different occasions and never had this problem. After viewing the three rooms, and the last one being an upgrade we decided to leave. We will never stay there again!

Posted by , from Virginia on 25 Oct. 2015

Was this review helpful to you?
3 out of 5

i cant believe they didnt provide shampoo

Pros: Free breakfast, Close restaurants, Free Internet
heater didnt keep the room at constant temp, 70F was okay during the day but it really dropped at nite and the heater couldnt keep up the heater was right under the window so when the fan went on it blew the curtains so first floor was a peep show until i weighted the curtains down with pants hangars but the corker was no shampoo!1 i had to buy little packets out of a vending machine

Posted by on 28 Mar. 2013

Was this review helpful to you?

About the Extended Stay America Suites Chicago Naperville East

Location 1827 Centre Point Cir, Naperville, IL 60563

Property Features

As a guest of Extended Stay America Select Suites Chicago Naperville East, you'll find a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Public spaces have free WiFi. Extended Stay America Select Suites Chicago Naperville East also features a front-desk safe and an elevator. For a fee, parking is available.

  • 1 building
  • 136 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Naperville Station (4.2 km / 2.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Extended Stay America Select Suites Chicago Naperville East offers 136 accommodations with hair dryers and irons/ironing boards. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Chicago Naperville East
  • Extended Stay America Hotel Naperville Chicago East
  • Extended Stay America Chicago Naperville East Hotel
  • Homestead Studio Suites Chicago - Naperville Hotel Naperville
  • Homestead Studio Suites Naperville
  • Naperville Homestead Suites
  • Extended Stay America Chicago Naperville East
  • Extended Stay America Suites Chicago Naperville East

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://www.travelocity.ca/Chicago-Hotels-Extended-Stay-America-Select-Suites-Chicago-Naperville-East.h82253-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-Extended-Stay-America-Select-Suites-Chicago-Naperville-East.h82253-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Chicago-Hotels-Extended-Stay-America-Select-Suites-Chicago-Naperville-East.h82253-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.