"This hotel is pretty neat with the decorations! The staff was very friendly. " More
Downtown Chicago stay
Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and John Hancock Center. Lake Michigan and Chicago Riverwalk are also within 2 miles (3 km).
Fitness center
A gym, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A lobby fireplace, express check-out, and luggage storage are also on offer.
3 Sep. 2023 by Jay
Dear Maria, Thank you for your positive feedback! I'm glad to hear you had a great experience with the hotel's decorations and friendly staff. If you have any more comments or if there's anything else I can assist you with, please don't hesitate to let me know.
7 Sep. 2023 by Jay
Dear Esther,Thank you for taking the time to provide us with feedback. We're glad to see that your overall experience was positive.If you have any specific comments or suggestions for improvement, please feel free to share them with us. We always strive to enhance our guests' experience and your input is valuable in helping us achieve that.We hope to welcome you back in the future for an even better stay.
3 May 2023 by The Chicago Hotel Collection
Thank you for your feedback
3 May 2023 by The Chicago Hotel Collection
Thank you for your feedback , and stayed with us
18 Oct. 2022 by Michael
We are sorry you were not happy with your stay. You can always contact us at 312-447-9697 to discuss the billing on your account, or call me directly.
26 Jun. 2022 by The Chicago Hotel Collection - River North
Thank you for your feedback, we're glad to hear you enjoyed your stay. We hope to see you back soon! Thank you for choosing The Chicago Hotel Collection, safe travels.
WiFi is free in public spaces. A meeting room and coworking spaces are available. A fitness center, an arcade/game room, and concierge services are also featured at The Chicago Hotel Collection River North. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. This 3-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
The Chicago Hotel Collection River North offers 52 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Special check-in instructions:
The front desk is open daily from 10:00 AM - 1:00 AM. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. Guests are required to download the property's OpenKey mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 10:00 AM - 1:00 AM.
This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival. Guests are required to download the property's OpenKey mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.