"I like the cleanliness of the room. I did not like that the front desk representative only had one extra pillow for a family of four. (There was only ... " More
In Hoffman Estates
At this Hoffman Estates hotel, you'll be within 3 miles (5 km) of Arboretum of South Barrington and 6 miles (10 km) of NOW Arena. Schaumburg Medieval Times and Harper College are also within 6 miles (10 km).
Business services
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's a 24-hour gym on site, and laundry facilities and barbecue grills are also offered.
1 Sep. 2022 by Hotel Management
Dear Nora,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope to see you again!Sincerely,
9 Aug. 2022 by Rosalia
Dear Mayra, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
8 Oct. 2021 by Rosalia
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
15 Jun. 2021 by GM
Hello, I read your review and it is quite concerning. First let me apologize for any problems or issues you had.. Please feel free to call the hotel directly so that we can get more details and ensure that this never happens again. Appreciate the feedback.
21 Jan. 2020 by REBB
Thank you for staying with us and also for filling out this survey. We really appreciate it!
28 Dec. 2019 by REBB
Hello, We really appreciate your feedback and your survey. Thank you for staying with us and we hope to see you again soon.
16 Sep. 2019 by Karolina
Hello Roman, Thank you for staying with us !!!! And thank you for your kind review :) :) :)
1 Jul. 2019 by Karolina GM
Good Evening, I apologize for checking you in into a room that was not ready for your arrival. I will defenietly check how taht mistake could happen. Thank you for sharing your kind comment about breakfast. I will make sure that Ravynn who serves breakfast is recognized.
14 May 2019 by Karolina
Thank you for staying with us and for taking your time to review our hotel!
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Chicago Hoffman Estates. Self parking is free. This Hoffman Estates hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
MainStay Suites Chicago Hoffman Estates offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.