"The pool said it was heated it was freezing cold. No maid service offered. " More
In St. Charles
You'll be within half a mile (1 km) of Charlestowne Mall and 2 miles (3 km) of Dupage Expo Center with a stay here. Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane are also within 3 miles (5 km).
Free perks
This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.
26 Oct. 2021 by DJC
Thanks for staying with us. We appreciate your feedback! We are working to fixing the pool.
5 Oct. 2021 by DJC
Thank you so much for the great review, we really do appreciate it. Hope to see you again.
28 Sep. 2021 by DJC
Thank you for the great review and for staying at our Holiday Inn Express, we really appreciate it.
8 Sep. 2021 by DJM
Thank you for staying at our hotel and for giving us a great score. We hope to see you again soon,
30 Aug. 2021 by DJM
Thank you for staying At our hotel and for your feedback. I will share your score to our staff.
28 Jun. 2021 by HIE / Staff
Thank you for staying at our Holiday Inn Express and for the great score. We hope to see you again.
2 Dec. 2019 by Darlene
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
30 Sep. 2019 by DOS
Good morning, Thank you for booking a room at our Holiday Inn Express St. Charles. I am sorry that you were not completely satisfy with your stay. We will discuss your issue with our staff. Because of your feedback we can improve so thank you. Hope to see you again!
Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served on weekends. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. Self parking is free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel offers 83 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free self-serve breakfast on weekends from 7:00 AM to 10:00 AM.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.