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21c Museum Hotel Cincinnati

4.5-star property
609 Walnut St, Cincinnati, OH 1-855-887-0424
4.3 out of 5
Excellent!
See all 25 travelocity Reviews

"Amazing customer service. Knowledgeable, friendly staff. The room was clean and spacious. My only complaint is the walls are a bit thin and the people ... " More

By a verified traveller on Sun 21 Jan 2024

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Hotel Description

4.5-star luxury hotel near Great American Ball Park

Central Cincinnati getaway

Within a 15-minute walk of this Downtown Cincinnati hotel, you'll find Great American Ball Park and Hard Rock Casino Cincinnati. Paycor Stadium and Newport Aquarium are also within 2 miles (3 km).

Luxury amenities

A full-service spa, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Enjoy the a rooftop terrace and perks like free WiFi. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $259* Per night/room 21 Apr. - 22 Apr.

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

21c Museum Hotel Cincinnati ratings based on 25 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for 21c Museum Hotel Cincinnati

Everyone (14) Couples (6) Family (5)
5 out of 5

Posted by , from REYNOLDSBURG on 7 Apr. 2024

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Comment from Hotel Management

9 Apr. 2024 by David Kennedy - Director of Operations

We very much appreciate your feedback regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Kennedy Director of Operations

5 out of 5
Amazing customer service. Knowledgeable, friendly staff. The room was clean and spacious. My only complaint is the walls are a bit thin and the people in the room next door were extremely loud most of the night.

Posted by on 21 Jan. 2024

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Comment from Hotel Management

23 Jan. 2024 by Henry B Front Desk Supervisor

Dear Aaron Staley, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henry Burdsall Front Desk Supervisor

5 out of 5
Excellent service from check in to check out!!!

Posted by on 18 Nov. 2023

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Comment from Hotel Management

28 Dec. 2023 by David Dooley (Front Office Supervisor)

Thank you so much Heather for giving us a great review. We'd love to have you stay with us again.

5 out of 5
Beautiful hotel, friendly staff, and excellent restaurant and roof top bar!

Posted by , from Brooklyn on 6 Sep. 2023

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Comment from Hotel Management

17 Sep. 2023 by Darek Jerome

Thanks for the review, Christina. Have a great rest of your weekend!

4 out of 5
The hotel is neat and different. Has a nice art collection that’s free to guests. The tiles in the shower shaped like female anatomy was different but adds to the uniqueness of the property. There is several upscale as well as quick bite eating establishments within east walking distance. The $49 to park the car seems pricey to me and it’s parked off property somewhere. But for a fun getaway I would say this is a good choice.

Posted by on 10 Jun. 2023

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Comment from Hotel Management

13 Jun. 2023 by Fares

We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5 out of 5
Wonderful place and fantastic staff. We were running earlier than expected and when i called to ask about an early check in...Derrick was very helpful.

Posted by on 4 Jun. 2023

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Comment from Hotel Management

4 Jun. 2023 by Fares

We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5 out of 5

Posted by on 29 Oct. 2022

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5 out of 5
Very happy

Posted by on 16 Jul. 2022

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Comment from Hotel Management

16 Jul. 2022 by Darek Jerome

Hi Itosha, WE are very happy that YOU are very happy! Please come see us again real soon. Have a great rest of your weekend. Sincerely, Darek Jerome Front Office Manager

5 out of 5

Posted by , from FISHERS on 30 Apr. 2022

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5 out of 5
Our only regret was that we didn’t have enough time to completely walk thru art displays!

Posted by on 11 Apr. 2022

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Comment from Hotel Management

11 Apr. 2022 by David Dooley Front Desk Supervisor

Thank you so much for a wonderful review of our hotel. Feel free to come back and visit us whenever you can.

About the 21c Museum Hotel Cincinnati

Location 609 Walnut St, Cincinnati, OH 45202

Property Features

21c Museum Hotel Cincinnati offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, gift shops/newsstands, and concierge services are also featured at the luxury 21c Museum Hotel Cincinnati. Parking is available for a fee. This 4.5-star Cincinnati hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 10 levels
  • Built in 1912
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Cincinnati Union Terminal (2.8 km / 1.7 mi)
  • Metro station: Aronoff Center Tram Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 1:00 PM.

Metropole - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Body scrubs
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest education on local ecosystems and culture

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–30 per person
  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.