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 Cincinnati • 1 Room
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Welcome Suites Springdale

2.5-star property
11645 Chesterdale Road, Cincinnati, OH 1-855-887-0424
2.6 out of 5
See all 8 travelocity Reviews

"Great staff- very pleasant and helpful. Room was very clean " More

By a verified traveller on Sun 12 Jan 2020

Points Of Interest

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Hotel Description

Hotel near Sharonville Convention Center in Cincinnati

In Cincinnati

Within 3 miles (5 km) of this Cincinnati hotel, you'll find Sharonville Convention Center and Van Cleve Park. RockQuest Climbing Center and Sharon Woods Park are also within 3 miles (5 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A snack bar/deli, express check-in, and laundry facilities are also on offer.

Suite, 1 Queen Bed, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $110* Per night/room 28 Apr. - 29 Apr.

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Welcome Suites Springdale ratings based on 8 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Welcome Suites Springdale

Everyone (3) Couples (3) Family (4)
1 out of 5
You erroneously charge my card for my hotel stay However I had paid at the property

Posted by on 3 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Nancy Y.

We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

4 out of 5
Great staff- very pleasant and helpful. Room was very clean

Posted by on 12 Jan. 2020

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3 out of 5
No housekeeping. There was pot smoke rolling in the hallways in the morning hours. A lot of loud yelling in the middle of the night.

Posted by on 30 Dec. 2019

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1 out of 5
The bed sheets weren't clean! There was no staff available at the desk upon my arrival. I had 2 call the hotel 2 get someone 2 come 2 the desk in order 2 check in. There was no toilet paper in the rest room and never any staff around 2 make them aware and the room had roaches

Posted by on 11 Dec. 2019

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3 out of 5
Check in and staff was nice and quick. The room had a leaking pipe and water was pouring into a bucket under the kitchen sink. It was misting water out towards your legs when you stood in front on it. The floors looked clean but are feet were dirty

Posted by on 19 Aug. 2019

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Comment from Hotel Management

17 Sep. 2019 by Brand Experience Team

Hi Traveler, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.

4 out of 5

Posted by on 28 Jul. 2019

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1 out of 5
I booked my room for $74.14. Showed him when chwcked in. He said i had to pay him $95 for the room due to "taxes" i had already had taxes included and showed him. The cops were there dealing with room he didnt have for someone else with reservation and he was trying to rip me off another $20!! I left.

Posted by on 21 Jul. 2019

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4 out of 5

Posted by on 21 Apr. 2019

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About the Welcome Suites Springdale

Location 11645 Chesterdale Road, Cincinnati, OH 45246

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Welcome Suites Springdale also features a vending machine, laundry facilities, and express check-in. Self parking is free. This Cincinnati hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1880
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Welcome Suites Springdale offers 72 accommodations with coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators and microwaves. Bathrooms include shower/tub combinations. This Cincinnati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply).

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 11 AM - 7 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 11 AM - 7 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 35 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Crossland Economy Studios-Cincinnati-Springdale-Tri-Cty Mall
  • Crossland Economy Studios Cincinnati Springdale Tri Cty Mall
  • Welcome Suites Springdale Hotel
  • Studio 6 Cincinnati Springdale OH
  • Studio 6 Springdale OH Cincinnati
  • Welcome Suites Springdale Cincinnati
  • Welcome Suites Springdale Hotel Cincinnati

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.