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"While I understand this is an extended stay, I am disappointed that the room is not the cleanest. If the bathroom was cleaned, there was no attention ... " More

By a verified traveller on Tue 03 Oct 2023

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Hotel Description

Enjoy the free WiFi at this Beachwood hotel

In shopping district

You'll find Solar Eclipse April 8th 2024 and Pinecrest Plaza Shopping within a 15-minute walk of this Beachwood hotel. ETON Chagrin Blvd Shopping Center and The Temple Tifereth Israel are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $87* Per night/room 10 Apr. - 11 Apr.

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Stay America Suites Cleveland Beachwood Orange Pl N ratings based on 20 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Cleveland Beachwood Orange Pl N

Everyone (13) Couples (3) Family (4)
5 out of 5

Posted by , from Chillicothe on 20 Jan. 2024

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3 out of 5
While I understand this is an extended stay, I am disappointed that the room is not the cleanest. If the bathroom was cleaned, there was no attention to detail as the mirror was dirty and it appears the sink faucet was not cleaned.

Posted by on 3 Oct. 2023

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Comment from Hotel Management

3 Oct. 2023 by Hotel Management

Dear Charmaine, Thank you for being our guest. It is nice to know you had a pleasant time. However, we are sorry for the disappointment with the bathroom condition in your suite and overall cleanliness issues, and we understand your frustration about not getting a maintained room. We examine the room before guests arrive, but we'll speak to our team about missed areas. Our expert team is already at work to ensure seamless delivery. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management

5 out of 5

Posted by on 9 Sep. 2023

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5 out of 5

Posted by on 19 Feb. 2023

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1 out of 5
My room was NOT reserved, inspire of a confirmation number. Got to Cleveland, had to turn around, come back home. Very disappointed.

Posted by on 29 Aug. 2021

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Comment from Hotel Management

31 Aug. 2021 by Hotel Management

Oliver, thank you for the candid review. We apologize that we did not have any available rooms when you arrived at our hotel. We understand your frustration, as our rooms were full to capacity. We are terribly sorry for this inconvenience and hope you will choose to book a room with us in the future. Sincerely, Hotel Management

2 out of 5
It was not a good experience from the jump. The resetvation process was fine. When we arrived, the check in was OK. The room was a mess. The dloor was sticky. There were towels missing. It seemed lime it wasn't cleaned at all. We were moved to another room. It was better. The next day when we came back in, the lobby, elevators and our floor had the unmistakable oder of marijuana (this is supposed to beanon-smokingfacility). You could get a contact buzz fron just going to the room. One afternoon when i went to the office to switch towels (our room was not cleaned the entire stay) I couldnt find anyone at the front desk. No sign, nothing. By the time she finally came back, there was a line 4 deep waiting for assistance. It was jyst a bad stay all around. I wouldnt recommend them to anyone.

Posted by on 25 Aug. 2021

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3 out of 5

Posted by on 10 May 2021

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5 out of 5

Posted by on 7 Mar. 2021

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3 out of 5
It could have been cleaner We had to ask for toilet paper We had to ask for glasses to drink We were shocked at the pitiful breakfast for the price we paid This hotel is on its last legs and gasping for a make over

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Hotel Management

Thank you for choosing our hotel for your stay. We were disheartened to see the review and sincerely apologize for not living up to your expectations. We will share your valuable comments regarding our grab-and-go breakfast and the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. Also, we are sorry for your disappointment with our hotel's policy. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent stay. Sincerely, Hotel Management

2 out of 5
Room was dirty with rose petals from the night before hair in tub

Posted by , from Cleveland on 16 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Hotel Management

Thank you for the feedback. We are sorry for the issues you encountered with the cleanliness issue in your suite. Be assured this has been shared with the housekeeping department to ensure a better experience going forward. We regret the inconvenience caused and hope you will consider and give us a chance to serve you better in the future. Sincerely, Hotel Management

About the Extended Stay America Suites Cleveland Beachwood Orange Pl N

Location 3625 Orange Pl, Beachwood, OH 44122

Property Features

Free breakfast is available daily. WiFi is free in public spaces. Extended Stay America Suites Cleveland Beachwood Orange Pl N also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. This Beachwood hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 3 levels
  • Built in 1999
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Cleveland Beachwood Orange Pl N offers 141 accommodations with coffee/tea makers and irons/ironing boards. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 6:00 AM - midnight. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 6:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Cleveland Beachwood Orange Place N
  • Extended Stay America Cleveland Orange Place N
  • Extended Stay America Cleveland Orange Place N Hotel
  • Extended Stay America Cleveland Orange Place N Hotel Beachwood
  • Extended Stay America Cleveland Beachwood Orange Place N Hotel
  • Extended Stay America Cleveland Beachwood Orange Place N
  • Extended Stay America Cleveland Orange Place N
  • Extended Stay America Cleveland Orange Place N Hotel
  • Extended Stay America Cleveland Beachwood Orange Place N

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.