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"Good value for the cost " More

By a verified traveller on Thu 04 Aug 2022

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Hotel Description

Middleburg Heights guestrooms with free WiFi

In Middleburg Heights

Within 2 miles (3 km) of this Middleburg Heights hotel, you'll find Southwest General Health Center and Baldwin Wallace College. Mill Stream Run Reservation and Rocky River Reservation are also within 3 miles (5 km).

Round-the-clock service

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A safe deposit box is also provided.

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $77* Per night/room 31 Mar. - 1 Apr.

Superior Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (First Floor, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds (First Floor, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 2 Double Beds (First Floor, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Cleveland Airport-Middleburg Heights ratings based on 22 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Red Roof Inn Cleveland Airport-Middleburg Heights

Everyone (12) Couples (6) Family (3)
4 out of 5

Posted by on 14 Feb. 2024

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1 out of 5
Dirty, beds were falling apart. Bedding dirty. They were painting. Would not change our room or refund us to go somewhere else. It was horrible.

Posted by on 16 Nov. 2022

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Comment from Hotel Management

1 Dec. 2022 by Sita Howard

I deeply apologize for the challenges experienced. We strive to ensure all guest have a positive stay and we have fallen short of that goal. If you would like to discuss your stay further, I would like that. I would like to see I can do something to restore your faith in the Red Roof Brand and our property.

1 out of 5

Posted by , from Raymore on 25 Oct. 2022

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5 out of 5

Posted by on 19 Aug. 2022

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Comment from Hotel Management

1 Dec. 2022 by Sita Howard

Thank you so much for your feedback. We appreciate you sharing your experience.

5 out of 5

Posted by on 5 Aug. 2022

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Comment from Hotel Management

1 Dec. 2022 by Sita Howard

Thank you for your feedback. We are very happy you had such a positive stay with us. We hope to see you again if you're ever in the area.

3 out of 5
Good value for the cost

Posted by on 4 Aug. 2022

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Comment from Hotel Management

1 Dec. 2022 by Sita Howard

Thank you for taking the time to offer your honest feedback. We appreciate your comments. Happy Holidays and I hope this email find you well.

2 out of 5
Felt unsafe with people drinking outside of building

Posted by , from WEST PALM BEACH on 12 Jun. 2022

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4 out of 5

Posted by on 17 Jan. 2022

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1 out of 5
The only positive thing is the location, the place was dirty. Trash in the corridors and common areas for days, no housekeeping service, if you ask for a towell they said that you had to go down to reception. They do not verify the reservation information, when I arrived they had given my room to another person for just having a name similar to mine. Those who work at the reception are aggressive and unfriendly people, with little lack of customer service.

Posted by on 8 Jan. 2022

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1 out of 5
IT was dirty and did not like it

Posted by on 6 Jan. 2022

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About the Red Roof Inn Cleveland Airport-Middleburg Heights

Location 17555 Bagley Rd, Middleburg Heights, OH 44130

Property Features

As a guest of Red Roof Inn Cleveland Airport-Middleburg Heights, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Free self parking is available. This Middleburg Heights hotel is smoke free.

  • 116 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Red Roof Inn Cleveland Airport-Middleburg Heights offers 116 accommodations with safes and blackout drapes/curtains. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Safe
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Cash Deposit Required
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Hotel Names

  • Red Roof Inn Cleveland Airport-Middleburg Heights Hotel
  • Red Roof Inn Hotel Middleburg Heights Cleveland
  • Red Roof Inn Cleveland Middleburg Heights Ohio
  • Red Roof Inn Cleveland Middleburg Heights Hotel

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.