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Santa Lucia House - Forum

4-star property
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay 1-855-887-0424
5.0 out of 5
Exceptional!
See all 3 travelocity Reviews

"Lovely place near the cathedrals and central park. Very comfortable bed and nice updated bathroom. Included breakfast was wonderful and staff very fr ... " More

By a verified traveller on Wed 01 Feb 2023

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Hotel Description

4-star hotel in Downtown Cuenca

Downtown Cuenca stay

With a stay at this Downtown Cuenca hotel, you'll be steps from Plaza Rotary Market and Civic Plaza. Esqueletologia Museum and Calderon Park are also within half a mile (1 km).

Free perks

A bar/lounge and a 24-hour front desk are featured at this hotel, along with free self parking. Guests will appreciate free perks like self-serve breakfast and WiFi in public areas. A terrace, dry cleaning, and luggage storage are also on offer.

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $77* Per night/room 22 Apr. - 23 Apr.

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Santa Lucia House - Forum ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Santa Lucia House - Forum

Everyone (1) Couples (2)
5 out of 5
Lovely place near the cathedrals and central park. Very comfortable bed and nice updated bathroom. Included breakfast was wonderful and staff very friendly.

Posted by , from Davidson on 1 Feb. 2023

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Comment from Hotel Management

1 Feb. 2023 by Doménica Vera.

Thank you very much for your feedback! It was a pleasure serving you.

5 out of 5
Friendliness, efficient.

Posted by on 12 Jan. 2022

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Comment from Hotel Management

17 Jan. 2022 by Fernando

Dear Thomas, It will always be a pleasure serve you, come back soon

5 out of 5

Boutique hotel in a great location

Nice small hotel within two blocks of the town center. All the staff including the owner Thomas was great and the front desk staff all spoke English very well. Breakfast buffet included cooked to order eggs, a selection of fresh fruit and good coffee. Great bang for the buck!

Posted by , from Chicago, IL on 26 Feb. 2017

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About the Santa Lucia House - Forum

Location Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay 010150

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Santa Lucia House - Forum. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Cuenca hotel is smoke free.

  • 12 guestrooms or units
  • Breakfast available (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: 14n - Antonio Borrero Station (0.1 km / 0.1 mi)
  • Metro station: Gaspar Sangurima Tram Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Santa Lucia House - Forum offers 12 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries. This Cuenca hotel provides complimentary wireless Internet access. Refrigerators and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast daily from 7:00 AM to 10:00 AM.

Spa Services

  • Massages
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Santa Lucia House - Forum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 10
  • Minimum age for proof of COVID-19 vaccination requirement: 10
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • FORUM Hotel Cuenca
  • FORUM Cuenca
  • FORUM Hotel
  • Santa Lucia House Forum Cuenca
  • Santa Lucia House - Forum Hotel
  • Santa Lucia House - Forum Cuenca
  • Santa Lucia House - Forum Hotel Cuenca

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.