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"I enjoyed the lovely staff, everyone was so friendly. The resort was very clean and the beach is wonderful. Getting up and having amazing coffee then
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You'll find Mambo Beach and Curaçao Sea Aquarium within a 15-minute walk of this Willemstad resort. Jan Thiel Lagoon and Sahara Casino are also within 2 miles (3 km).
All-inclusive
This all-inclusive resort features a private beach, a casino, and a full-service spa. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Enjoy the 2 outdoor tennis courts and free perks like buffet breakfast and free self parking.
Sunscape Curacao Resort, Spa & Casino - All Inclusive ratings based on 34 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Sunscape Curacao Resort, Spa & Casino - All Inclusive
Everyone (11)Couples (11)Family (6)
4 out of 5
I enjoyed the lovely staff, everyone was so friendly. The resort was very clean and the beach is wonderful. Getting up and having amazing coffee then going to snorkel with numerous fish present, was the best, daily routine. The food was great and the birthday singing along with a delicious treat was a hoot. I hope to return.
Posted by JENNIFER, from Arbor Vitae on 25 Mar. 2024
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Comment from Hotel Management
15 Apr. 2024
by Bras da Silva Lucas.
Dear Jennifer,We are delighted to hear that you had such a wonderful experience during your stay at Sunscape Curacao Resort, Spa & Casino! Your kind words about our friendly staff, clean facilities, and beautiful beach are truly appreciated.It sounds like you had some memorable moments, from enjoying amazing coffee to snorkeling with numerous fish present. We are thrilled that you found the food to be great and that the birthday celebration was a hoot!Thank you for choosing to stay with us, and we would be honored to welcome you back for another fantastic stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Warm regards,Assistant social media coordinator & econcierge.
2 out of 5
The beach is very nice. The resort is rundown. Even though we paid for sun club we were put in building 7 on first floor. Felt like a zoo animal with people walking by. Paid for ocean front and we couldn’t open the curtains so it was like a cave. The room was dirty, splatters on faucet and mirror, hair in the shower. The next morning I insisted we be moved. We were then put in 2nd floor ocean front in building 8 which was sun club building. It was much nicer and had a beautiful view.
The food at resort is limited and we didn’t enjoy anything. On Sunday night there were only 2 restaurants as well as the buffet open. The Asian and the Italian were both closed. Long lines waiting for the 2 open restaurants.
When we wanted lunch yesterday at 12:30 the buffet was closed. One restaurant open and a line waiting.
Only 2 bars are open at night. A small lobby bar that has 6 chairs and a poolside bar with no seating except for poolside tables. There’s a sun club bar by the sun club pool but it closes at 6. Many times we found ourselves waiting for staff, a bartender at a bar or someone to hand out towels, or someone at cafe. Never mind the long line in the sun club lounge (which is basically an office with some water and juices and fruits) just to check in. Sun club is supposed to be special but we just stood there waiting in line to check in. It was 10x faster to go through immigration than to get checked in. The island and ocean are beautiful but would never come back to Sunscape.
Posted by Marilyn on 13 Dec. 2023
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Comment from Hotel Management
18 Jan. 2024
by B.A
Dear Marilyn,Thank you for taking the time to express your thoughts on your recent stay with us. We sincerely appreciate your gratitude for the opportunity to be part of your vacations and for sharing your thoughts based on your experience with us.Guest feedback is of utmost importance to us, as it serves as a valuable tool for evaluating our service and identifying areas that require improvement. Our mission is to strive for excellence, and your insights contribute significantly to this ongoing process.We extend our sincerest apologies for any areas where we fell short of your expectations. It's disheartening to learn that your stay was less than perfect, and we take your concerns seriously. Rest assured, we have taken note of the aspects you mentioned, and our team is actively working on addressing them to enhance the overall guest experience.Your willingness to provide constructive feedback is appreciated, and we would like to assure you that your comments are instrumental in guiding our continuous improvement efforts. We understand that a remarkable stay is what our guests deserve, and we are committed to exceeding expectations.Once again, thank you for picking us and for your transparent feedback.Please feel free to contact us through our socials. We value your feedback and look forward to the opportunity to host you again in the near future, providing you with a truly remarkable and improved stay.Kind regards,Assistant Social Media Coordinator & Econcierge.
4 out of 5
Posted by Shawna on 14 Oct. 2023
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Comment from Hotel Management
19 Oct. 2023
by B.A
Dear Shawna,We're delighted to hear about your positive rating and that you had a satisfying experience at Sunscape Curacao Resort, Spa & Casino. We appreciate you taking the time to share your rating and we are thrilled that you enjoyed our resort's amenities and services.If you have any further suggestions or comments to help us improve our offerings, please don't hesitate to reach out. Your input is highly valuable to us as we strive to create exceptional experiences for all our guests.We look forward to welcoming you back for another fantastic stay at Sunscape Curacao Resort, Spa & Casino.Warm regards,Assistant social media coordinator & econcierge.
5 out of 5
We recently stayed for 9 nights. The rooms are dated, but comfortable, clean, and really, how much time are you going to spend in the room?
The food was great. Oceana was closed our entire stay but all the others were fabulous. The buffet had lots of the same stuff over and over, but always different things added and so many options as well.
The beach had some rocks, but is one of the sandiest on the entire island.
Smoking rules were not enforced which was disappointing. Smokers were everywhere, not just in the smoking areas.
Evening shows were lots of fun, and the entertainment staff was awesome.
Posted by JOSEPH, from LIBERTY LAKE on 6 Jul. 2023
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Comment from Hotel Management
10 Jul. 2023
by M.E.
Dear Joseph,Thank you for leaving your honest review and for choosing Sunscape Curacao Resort, Spa & Casino as your getaway. We are delighted to read that you have enjoyed our comfortable rooms and fabulous restaurants. We are also glad to read that the beach and our entertainment staff made a positive impact. We will make sure to share these kind words with them. We apologize for any inconvenience regarding smoking guests. Once again thank you for the time to share your experience with us. We would like to welcome you again in the near future. Kind regards,M.E.Sales Trainee.
3 out of 5
Posted by Przemyslaw on 1 May 2023
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Comment from Hotel Management
5 Jun. 2023
by Bras da Silva Lucas.
Dear Przemyslaw,Thank you for choosing Sunscape Curacao Resort, Spa & Casino for your recent stay. We appreciate your rating and feedback. We are committed to providing an exceptional experience for all our guests, and we would have loved to hear more about your stay to understand how we can improve.If you have any specific concerns or suggestions, please feel free to reach out to us directly. We value your feedback and are always looking for ways to enhance our services and amenities.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Assistant social media coordinator & eConcierge.
3 out of 5
Ok so I started a great review got to 1500 characters and found it cuts it off at that, so here is cut and dry version.
Arrived greeted by very kind staff, in fact the staff are all very kind. Upsides, are the outside grounds and landscaping, the restaurants, are all well taken care of. Rooms however are antiquated, and not up to date. Our shower had to be fixed, the toilet had to be snaked, and in general the room (which we upgraded too) was just nothing to brag about. Staff was great, only exception was our experience at the swim up bar was that you had to get out and walk to the walk up bar, seems like they might be short on staff, also get the drinks you like in the morning because by afternoon they are often out of ingredients, bottled water is also a hot commodity so if you see it, get it, you might miss out. Also little things like a stamp to mail a post card are not available, I was referred to the down town post office. All in all it was an "ok" place to stay, with nice people, but non updated rooms. It was not over crowded, and the food was pretty good at each of the restaurants. I would likely not stay here again only due to the rooms, but ultimately still had a really great time. Recommend Mambo Beach just a 5 min walk out the front to the right. We only found it because another couple told us about it, lots of shops and restaurants. So if you go here just know the room might be a bit less then some might expect.
Posted by Stephen on 24 Apr. 2023
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Comment from Hotel Management
28 Apr. 2023
by Bras da Silva Lucas.
Dear Stephen,Thank you for taking the time to share your feedback about your recent stay at our resort. We appreciate your kind words about our staff, the well-maintained grounds, and the quality of our restaurants. We strive to provide exceptional service and create a pleasant atmosphere for our guests, so we're delighted to hear that you had a positive experience in those aspects.However, we apologize for any inconvenience you experienced with the room. We understand the importance of providing updated and comfortable accommodations, and we regret that your expectations were not fully met in this regard. Your comments will be shared with our maintenance team to ensure that such issues are promptly addressed.We apologize for any inconvenience you encountered at the swim-up bar. Our team works hard to provide efficient and attentive service, and we regret if there were any delays during your visit. Your feedback regarding the availability of drink ingredients and bottled water will be shared with our food and beverage team to address these supply issues and ensure a consistent experience for our guests.We are glad to hear that you still had a great time overall and enjoyed the dining options at our resort. We take pride in offering a variety of culinary experiences for our guests' enjoyment.Once again, we apologize for any inconveniences you encountered with the room and the mentioned amenities. We appreciate your understanding and patience. Your feedback is valuable to us as we continually strive to improve the guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that meets all your expectations.Warm regards,Assistant social media coordinator & eConcierge.
4 out of 5
The major selling point is the location and The beach here is amazing. The grounds are beautiful however the rooms are in a major need of updating. The food at the buffet was very disappointing. It filled your belly but was not appealing. Long lines at the restaurants. We waited over an hour to be seated at the steak house and we’re never able to book at the Japanese restaurant as there was never availability The female staff was superb, friendly and so upbeat and happy. The male wait staff and bartenders were not attentive at all. We overall enjoyed our stay but the resort really needs to work out the food issues.
Posted by nancy, from bay shore on 26 Mar. 2023
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Comment from Hotel Management
3 Apr. 2023
by Bras da Silva Lucas.
Dear Nancy,Thank you for taking the time to leave your feedback on your recent stay at Sunscape Curacao Resort, Spa & Casino. We are glad to hear that you enjoyed the location and the beach. It's great to know that you appreciated the beautiful grounds and the friendliness of our female staff.We apologize for the issues you experienced with the food at the buffet and the long wait times at our restaurants. Please know that we are working on improving the dining experience for our guests. We appreciate your feedback and we will use it to make necessary improvements.Thank you again for choosing Sunscape Curacao Resort, Spa & Casino. We hope to have the opportunity to welcome you back in the near future.Best regards,Assistant social media coordinator & eConcierge.
2 out of 5
This property was beyond disappointing. The overall property is in dire need of repair. The Sunclub amenities are a joke. The Sunclub deluxe ocean view was not as promised it was a room oveerlooking the pool with both pool and ocean obstructed by trees. The room was filthy. Tables tops werent clean. There was a constant rattling sound from the AC. Restaurants were decent however service was slow. The onsite beach was nice good snorkeling. The staff needs training in regards to hygiene. Bar staff rinsed a used glass off with water and then made drinks and served them to myself and others. Waited over 1hr for room service which never came because they forgot the room number. Overall, this place was not worth the money stay elsewhere!
Posted by KOURTNEY, from Manhattan on 22 Mar. 2023
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3 out of 5
An old property in need of updates. Food is ok (average) Drinks are the cheapest quality and most cocktails are premixed and not made from scratch. Can be noisy as the staff start really early. I got multiple visits each day wanting to clean the room or drinks guy wanting to replenish. There is no do not disturb cards to use. Trying to have a nap was inconsistent. Some of the beach front accommodations are newer, but the rest of the complex is very dated. Some staff are very pleasant and the odd one a bit grumpy. Entertainment was as you’d expect. Family themed. A 5-10 minute walk is Mambo beach. Lots to see and do there. If you can get a deal I’d stay again as a base. If you’re looking for better quality food, accommodation, etc, I’d spend the extra and book somewhere else.
Posted by Julian Edward on 19 Dec. 2022
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Comment from Hotel Management
21 Dec. 2022
by Bras da Silva Lucas.
Dear Julian,We would like to thank you for having taken the time to share your experience.We are humbly sorry for the inconvenience experienced with the points addressed by you, be certain that it is never our intention to disappoint you.Our team works diligently to make sure that they exceed each and every guests expectations and provide them with a memorable experience, it saddens us that we fell short in this regards during your stay.Please note that we've alerted our department heads to ensure the standards we are usually known forWhile we understand how you felt about the situation experienced, we hope that our reply to your feedback restores some semblance of trust in us.Sincerely,Assistant social media coordinator & eConcierge.
1 out of 5
The staff was great they all went about and beyond to make our stay wonderful.
However the property itself is very dated and the food was subsequently very poor quality to say the least.
Posted by Cynthia on 4 Nov. 2022
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Comment from Hotel Management
7 Nov. 2022
by Bras da Silva Lucas.
Dear Cynthia,We appreciate you taking the time to share your review about your stay at Sunscape Curacao Resort, Spa & Casino.We would like to apologise for not meeting your expectations in regards to our property itself and food quality.We appreciate you bringing these issues to our attention, as we are always looking for opportunities to address any areas of improvement and growth opportunities.Guest feedback is vital, so that we can provide the best service we can, therefore, we have taken note of each matter you had and this information will be passed along to the involved manager for further review, as guest satisfaction is our top priority and we regret that we fell short during your stay.On the other hand, thank you for your kind compliments towards our staff, that always go the extra mile to give our valued guests the pamper that they deserve.We hope you will be able to give us a second chance.We can't wait to welcome you again.Warm regards,Assistant social media coordinator & eConcierge.
About the Sunscape Curacao Resort, Spa & Casino - All Inclusive
All onsite activities, and facilities and equipment included
Snorkeling included
Kayaking included
Fitness facilities included
Tennis included
Volleyball included
Soccer (football) included
Climbing wall included
Dancing classes/lessons included
Bartending classes/lessons included
Onsite live performances included
Theme parties included
Childcare not included
Scuba diving certification not included
Spa/beauty facilities and services not included
Offsite tours not included
Buffet and à la carte dining
Scuba diving lessons not included
Property Features
Sunscape Curacao Resort, Spa & Casino - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sunscape Curacao Resort, Spa & Casino - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this Willemstad resort.
341 guestrooms or units
5 levels
7 buildings
5 dining venues
Buffet breakfast (free)
Casino
Nightclub
Manager's reception (free)
Deli
Kid's club (free)
Supervised kid's activities (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference center
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Bar or lounge
Coffee shop
Bar by the pool
Swim-up bar
Family Friendly Amenities
On private beach
Number of outdoor pools - 1
Children's pool
Supervised childcare/activities (free)
Free WiFi
Soundproofed rooms
Outdoor tennis courts - 2
Children's club (free)
Snack bar/deli
Laundry facilities
In-room childcare (surcharge)
Playground on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Sunscape Curacao Resort, Spa & Casino - All Inclusive offers 341 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Private balcony or patio (furnished)
Stocked minibar (free)
IPod dock
In-room dining
LCD television
Digital channels
Premium channels
Coffee maker
Shower
Rollaway beds (free)
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 10:30 AM. The resort hosts a free manager's reception daily.
World Cafe - Overlooking the ocean and pool, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Damario - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Himitsu - Overlooking the ocean and pool, this restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Blue Water - Overlooking the ocean, this restaurant specializes in barbecue and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Oceana - Overlooking the ocean, this restaurant specializes in seafood and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 6
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Ayurvedic treatments
Sauna in spa
Massages
Steam room in spa
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 11:00 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property does not follow regional sanitization guidelines
Property does not follow a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Onsite COVID-19 testing (Antigen) is available
Hotel Names
Sunscape Curacao Casino
Sunscape Curacao Resort Spa & Casino All Inclusive
Sunscape Resort Spa & All Inclusive
Breezes Resort, Spa & Casino - Curacao Hotel Willemstad
Sunscape Curacao Spa Casino All Inclusive Willemstad
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Spa Casino Willemstad
Sunscape Curacao Spa Casino
Breezes Resort, Spa And Casino - Curacao
Sunscape Curacao Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino
Sunscape Curacao Resort Spa Casino All Inclusive
Sunscape Curacao Resort Spa Casino Optional All Inclusive
Sunscape Curacao Resort, Spa & Casino - All Inclusive Resort
Sunscape Curacao Resort, Spa & Casino - All Inclusive Willemstad
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National Rating
This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
