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"Not very unique. Had a issue with the airport shuttle arriving on " More

By a verified traveller on Sat 15 Feb 2020

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Hotel Description

Enjoy the free WiFi at this Irving hotel

Close to airport

Within 6 miles (10 km) of this hotel, you'll find Gaylord Texan Convention Center and Irving Convention Center. Grapevine Mills Mall and Founder's Plaza Observation Area are also within 6 miles (10 km).

Free perks

A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A safe deposit box is provided and the front desk is staffed around-the-clock.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $90* Per night/room 28 Apr. - 29 Apr.

Studio, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Stay America Suites Dallas DFW Airport N ratings based on 14 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Dallas DFW Airport N

Everyone (10) Family (4)
1 out of 5
No help. No staff on duty. No assistance. No help.

Posted by on 21 Aug. 2023

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Comment from Hotel Management

8 Sep. 2023 by Hotel Management

Dear Daniel, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we sincerely apologize for not meeting your expectations. Your feedback is valuable to us and has been addressed with our team to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence in us.Sincerely,Hotel Management

2 out of 5
The close proximity to the airport and the fact that it was late in the evening where the only reasons we booked at this hotel. This is not a hotel I would typically book nor will it be one I book in the future. I witnessed several people hanging around the back entrance in the dark and I just didn’t feel safe. The office staff were not very professional, joking and laughing amongst each other while the lobby was filled to capacity. The room could’ve been cleaner with the shower curtain having multiple spots of mildew on the bottom. We booked a king room with a pull out sofa to sleep three. The pull out had no sheets on it nor were there any sheets in the room. Overall I wasn’t impressed with this hotel nor did I feel comfortable enough to be able to sleep.

Posted by on 5 Apr. 2022

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Comment from Hotel Management

6 Apr. 2022 by Hotel Management

Kari, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. We hope you will consider giving us another chance to show you the outstanding service that we typically offer. Sincerely, Hotel Management

1 out of 5
Room had bad odor. Tub had hair in it. No sheets, pillow, blankets for pull out bed, no dishes, coffee pot, kleenex. Bed was full size, not queen size, pillows were old and flat. Mattress was very uncomfortable.

Posted by on 28 Nov. 2021

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Comment from Hotel Management

30 Nov. 2021 by Hotel Management

John, thank you for evaluating your stay with us. We regret our beds were not to your comfort and apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management

1 out of 5

Posted by on 16 Apr. 2021

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4 out of 5
Not very unique. Had a issue with the airport shuttle arriving on

Posted by on 15 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Hotel Management

Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. However, we are sorry for any inconvenience you had with the airport shuttle. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management

3 out of 5

Posted by on 12 Feb. 2020

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1 out of 5
The restroom and bath was super dirty!! Everything else was ok , but overall the restroom was very disgusting

Posted by , from Houston tx on 16 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Hotel Management

Selina, thank you for the feedback. Please accept our sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take cleanliness issues lightly. We will address this matter with our housekeeping associates to ensure changes are made immediately to solve these problems. We hope you will consider giving us another opportunity to serve you in the future. Safe travels. Sincerely, Hotel Management

1 out of 5

Posted by on 15 Dec. 2019

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4 out of 5

Posted by on 29 Oct. 2019

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2 out of 5
No cups, coffee pot, nothing. You have to request everything. They made me pay a $100.00 deposit which was not mentioned by Travelocity. The check in person was not pleasant. The shower was moldy. We will not return.

Posted by on 3 Jul. 2019

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Comment from Hotel Management

4 Jul. 2019 by Hotel Management

Thank you for posting a review of your stay. We apologize for the service issue you encountered while you were here and the inconvenience you had due to our hotel policies. Please be assured that we have discussed your feedback with our front desk team to be more diligent with their efforts moving forward. Kindly note, the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. Also, know we must have some amount on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains, and we will take steps to communicate this more clearly in the future. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management

About the Extended Stay America Suites Dallas DFW Airport N

Location 7825 Heathrow Drive, Irving, TX 75063

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Extended Stay America Suites Dallas DFW Airport N. Self parking is free. This Irving hotel is smoke free.

  • 146 guestrooms or units
  • 3 levels
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 2003
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Dallas DFW Airport N offers 146 accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 15
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Dallas DFW Airport N.
  • Extended Stay America N. Hotel Dallas Airport DFW
  • Extended Stay America Dallas DFW Airport N. Hotel
  • Extended Stay America Dallas N. Hotel
  • Extended Stay America Dallas DFW Airport N. Hotel Irving
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  • Extended Stay America Dallas DFW Airport N.
  • Hotel Extended Stay America - Dallas - DFW Airport N. Irving
  • Irving Extended Stay America - Dallas - DFW Airport N. Hotel
  • Hotel Extended Stay America - Dallas - DFW Airport N.
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  • Extended Stay America Suites Dallas DFW Airport N Hotel
  • Extended Stay America Suites Dallas DFW Airport N Irving
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You should know

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.