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"Outdated rooms , room has a stale odor Check in was smooth , friendly desk clerk " More

By a verified traveller on Fri 08 Nov 2019

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Hotel Description

Hotel near Toyota Music Factory in Irving

In Irving

You'll find Irving Mall Shopping District and Drive Nation Sports within 3 miles (5 km) of this hotel. Also, Irving Arts Center is within 3 miles (5 km) and Irving Convention Center is within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Laundry facilities are provided for your convenience.

Standard Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $81* Per night/room 31 Mar. - 1 Apr.

Standard Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

HomeTowne Studios by Red Roof Dallas - Irving ratings based on 18 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for HomeTowne Studios by Red Roof Dallas - Irving

Everyone (5) Business (1) Couples (1) Family (6)
1 out of 5
the lady LaShay was rude was using profanity while on the phone which was on speaker with her supervisor whom was also using profanity. There is a No Pet sign posted at the window but a little puppy walk out from behind the table in the office I guess this just applies to guest?

Posted by on 10 Nov. 2021

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Comment from Hotel Management

18 Nov. 2021 by HTS-Irving

Don, we're sad to hear that you did not enjoy your stay. Thanks for letting us know about your experience during your stay. Your comments will be shared with the team so that we can work on creating a better experience.

1 out of 5
Bathtub was broke so we could not shower. When we used any water it came up between the flooring. I know there had to be mold and mildew under the floor. The receptionist was awful. We could not check in on time due to the rooms not cleaned. I guess they have monthly rentals. Saw woman empty trash can on sidewalk the swept it in to the grass to let the wind blow it away.

Posted by on 17 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by HTS3546

Thank you for your response. We are working hard to make sure all issues are prevented and handled at the property level.

1 out of 5
Trashiest motel I have ever seen! Much long of a list to be put here!

Posted by on 13 Dec. 2019

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Comment from Hotel Management

8 Feb. 2020 by GM

Dear Guest, I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. Thank you and have a wonderful day.

3 out of 5
Outdated rooms , room has a stale odor Check in was smooth , friendly desk clerk

Posted by on 8 Nov. 2019

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2 out of 5
Property and Room were terrible. I will never stay at this property again

Posted by , from Katy on 22 Oct. 2019

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1 out of 5
When checking in after a long flight they told me that my reservation was cancelled because they were fully booked. Didn’t understand what kind of business practice was that they were fully paid for the reservation and I called earlier that day to confirm the availability which that assured it’s all good. Never again with Travelocity.

Posted by on 20 Oct. 2019

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5 out of 5
staff was great thanks and location is good i enjoyed my stay

Posted by on 19 Aug. 2019

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2 out of 5
The proximity to the highway I liked but the conditions were bad. The room was dirty. No one had swept or mopped. There was trash under the beds. The stove didn't work. The bathroom had very little water pressure, it was dirty, had no trash can, plus the toilet wasn't secure didn't flush correctly. The floor in the rest room and the shower had inclination as if the foundation was structurally unsafe. The room curtain had holes in it and the door didn't close all the way. There was no ice machine in the hotel and there was no toiletries in the bathroom. I wouldn't stay is a Home Towne hotel again after this experience and will tell everyone to avoid this hotel chain.

Posted by on 12 Jun. 2019

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4 out of 5

Posted by on 4 Jun. 2019

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5 out of 5

Posted by on 4 Jun. 2019

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About the HomeTowne Studios by Red Roof Dallas - Irving

Location 3440 W Walnut Hill Ln, Irving, TX 75038

Property Features

As a guest of HomeTowne Studios by Red Roof Dallas - Irving, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this Irving hotel.

  • 1 building
  • 139 guestrooms or units
  • 3 levels
  • Built in 1998
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: West Irving Station (7.9 km / 4.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

HomeTowne Studios by Red Roof Dallas - Irving offers 139 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include showers. This Irving hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.

This property allows guests 18 or over to check in with valid military ID.

The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

For any deposits paid in cash or check refund will be mailed within 14 days after departure, pending satisfactory room inspection.

This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 11 PM
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crossland Economy Hotel Irving Studios Dallas
  • Crossland Economy Studios Dallas Irving Hotel
  • Crossland Economy Studios Dallas Hotel
  • Crossland Economy Studios Dallas
  • Crossland Dallas Irving
  • Crossland Economy Studios Dallas Irving
  • HomeTowne Studios Dallas Irving Hotel
  • HomeTowne Studios Dallas Hotel
  • HomeTowne Studios Dallas Irving
  • HomeTowne Studios Dallas
  • HomeTowne Studios Dallas Irving
  • HomeTowne Studios Dallas Irving by Red Roof
  • HomeTowne Studios by Red Roof Dallas - Irving Hotel
  • HomeTowne Studios by Red Roof Dallas - Irving Irving
  • HomeTowne Studios by Red Roof Dallas - Irving Hotel Irving

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.