4.4 out of 5

"Staff was helpful. Needed more towels and they provided. " More

By a verified traveller on Mon 14 May 2018

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Hotel Description

Enjoy free breakfast at this 3.5-star Auburn Hills hotel

In suburbs

Within 3 miles (5 km) of this Auburn Hills hotel, you'll find Chrysler LLC Headquarters and Oakland University. Also, Meadow Brook Hall is within 3 miles (5 km) and Meadow Brook Amphitheatre is within 6 miles (10 km).

Free perks

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like cooked-to-order breakfast and free self parking.

Free WiFi, comfy beds

The 224 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Other amenities include free WiFi, sofa beds, and LCD TVs with cable channels.

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max
C$146* Per night/room 27 Sep. - 28 Sep.

Premium Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Auburn Hills ratings based on 26 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Auburn Hills

Everyone (12) Family (4)
5 out of 5

Posted by on 8 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by GM

Thank you for your rating. Look forward to welcoming you back the next time you are in Auburn Hills

5 out of 5
Nice and welcoming. Love the area nice and quiet but close to everything

Posted by on 8 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by GM

Thank you again for telling us about your stay, and thank you for being our guest, it was a pleasure to have you stay with us and we hope to see you again on your next trip to Auburn Hills.

2 out of 5
The hotel is under construction and the pool was closed. Was not what i expected at all.

Posted by on 19 May 2019

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Comment from Hotel Management

23 May 2019 by Michael Falsone

We would like to apologize for your experience. We are trying really hard to complete this much needed refresh and we hope you will consider staying with us again once the work has been completed.

3 out of 5
Liked the atmosphere and Exe. Suite. But we were told we get access to the lounge and it is not open on the weekends and we ordered the room with 2 free breakfast and had to leave at 6;45 am and breakfast was not ready til 7! Booked this for the look and extras and did not get any extras! Very unhappy!

Posted by on 15 Apr. 2019

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Comment from Hotel Management

19 Apr. 2019 by Heather Grzyb

Thank you for your response. I do apologize the reservations team did not tell you about the lounge being closed on the weekends. At this property it is always closed. I also want to apologize about you not being able to use the breakfast due to the hours not matching up to your availability. We hope to welcome you back after our renovation Sincerely Heather Grzyb Front Office Manager

4 out of 5
Wasn’t told of pool closure do to renovations. Paid upfront for room but at check in there was an additional $25 tacked on that I wasn’t told at booking.

Posted by on 18 Feb. 2019

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Comment from Hotel Management

6 Mar. 2019 by Heather

Thank you so much for your feedback. We are so glad you enjoyed your stay. The $25 was an authorization for incidentals. It was not a charge to your card. We hope to welcome you back the next time you are in Auburn Hills, MI. Sincerely, Heather Grzyb Front Office Manager heather.grzyb@hilton.com

4 out of 5
Staff was helpful. Needed more towels and they provided.

Posted by , from auburn hills mi on 14 May 2018

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Comment from Hotel Management

14 May 2018 by Michael Falsone AGM

Thank you for your positive feedback. We look forward to welcoming you back in the near future.

2 out of 5

In disrepair

We specifically stayed here due to the layout: pullout sofa in another room with television. When we went to dress the sofa bed, there were several holes in the mattress. We went to put sheets on we top of the mattress, and there was what looked like bodily fluids on the sheet. We were given new sheets but not an option to switch rooms, and although the staff was sympathetic upon checking out, no offer of a refund was made. I was shocked that a Hilton would be in such disrepair.

Posted by , from lake orion, mi on 26 Feb. 2018

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5 out of 5

Wonderful wonderful staff! Clean rooms.

Pros: Staff
Cons: N/A
Location: lego land, mall, aqirium
We only stayed one night, but from the time we arrived until the time we left, each shift was beyond wonderful. The night manager went above his call of duty when he volunteered to go to the store for medicine for my son who had an ear ache at 3 am. He did this because he knew we did not know the area. We would for sure stay at this hotel again. Thank you!

Posted by on 26 May 2016

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4 out of 5

Great stay!

I was a little creeped out by a few hairs in my bed. I'm blonde and they were black...

Posted by on 19 Apr. 2016

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Comment from Hotel Management

26 Apr. 2016 by Rodney

Thank you for providing feedback from your recent stay. I deeply apologize that you found a few hairs in the bed. I did forward your concerns to the Housekeeping Manager to further look into this matter. Thank you for your patronage and we welcome repeat business.

5 out of 5

Great end to day with some pretty crazy weather!

I stayed here during the freezing rain. Beautiful hotel everything was perfect no complaints at all. The breakfast Buffett was awesome and they had real eggs. I would definitely stay there again.

Posted by on 30 Dec. 2015

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Comment from Hotel Management

5 Jan. 2016 by HIltonAHFO

Thank you for taking a moment to share your experience. I am pleased to hear you found our breakfast buffet to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

About the Embassy Suites by Hilton Auburn Hills

Location 2300 Featherstone Rd, Auburn Hills, MI 48326

Property Features

Embassy Suites by Hilton Auburn Hills offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1728 square feet (161 square meters). Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites by Hilton Auburn Hills. Free self parking is available. This 3.5-star Auburn Hills hotel is smoke free.

  • 1 building
  • 224 guestrooms or units
  • 5 levels
  • 1728 sq ft of conference space
  • 161 sq m of conference space
  • Built in 1991
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Detroit, MI (DTW-Detroit Metropolitan Wayne County) (74.2 km / 46.1 mi)
  • Train station: Pontiac Transportation Center (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Auburn Hills offers 224 air-conditioned accommodations with video-game consoles and safes. Accommodations offer separate living rooms and include sofa beds. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Prepaid credit cards are not accepted for any bookings.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auburn Hills Hilton
  • Auburn Hills Hilton Suites
  • Auburn Hills Suites
  • Hilton Auburn Hills
  • Hilton Auburn Hills Suites
  • Hilton Suites Auburn Hills
  • Hilton Suites Hotel Auburn Hills
  • Hilton Motel Auburn Hills
  • Hilton Auburn Hills Suites Hotel
  • Embassy Suites by Hilton Auburn Hills Hotel
  • Embassy Suites by Hilton Auburn Hills Auburn Hills
  • Embassy Suites by Hilton Auburn Hills Hotel Auburn Hills

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Detroit-Hotels-Embassy-Suites-by-Hilton-Auburn-Hills.h25619-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.