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Extended Stay America Suites Detroit Dearborn

2.5-star property
260 Town Center Drive, Dearborn, MI 1-855-887-0424
2.5 out of 5
See all 13 travelocity Reviews

"Close to a lot of things " More

By a verified traveller on Tue 14 Jun 2022

Points Of Interest

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Hotel Description

Hotel near Henry Ford Museum in Dearborn

In Dearborn

Within a 15-minute walk of the hotel, you'll find Fairlane Town Center and University of Michigan Dearborn. Henry Ford Community College and Ford World Headquarters are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $132* Per night/room 7 May - 8 May

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Suites Detroit Dearborn ratings based on 13 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Detroit Dearborn

Everyone (5) Couples (2) Family (2)
3 out of 5

Posted by on 4 Jul. 2022

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5 out of 5
Close to a lot of things

Posted by on 14 Jun. 2022

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Comment from Hotel Management

15 Jun. 2022 by Hotel Management

Martin, thank you for choosing Extended Stay America and taking the time to highlight our convenient location. It was a pleasure to host you, and we look forward to welcoming you back whenever you are in the area. Sincerely, Hotel Management

1 out of 5

Posted by , from bolingbrook on 15 May 2022

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1 out of 5
There was a bed bug in are bed . It don’t make no sense to go thru this but again. This hotel let people bring there pets to the room which it could of easily came from a person or there pet . The lady at the front desk didn’t care she she showed no care in the world . Now I will be reported this right along with pictures and video that I have

Posted by on 11 Apr. 2021

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Comment from Hotel Management

14 Apr. 2021 by Hotel Management

Thank you for the feedback. We are disappointed to read your feedback and apologize for the problem outlined in your review. We have the best management practices of pest control procedures in place, so we regret if we let you down. As your review is anonymous, we would appreciate additional information to identify the room you occupied to professionally inspect and treat as a precaution. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management

1 out of 5
Nothing Nothing nothing was not please at all with the room it was dusty and not mop out

Posted by on 14 Mar. 2021

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Comment from Hotel Management

15 Mar. 2021 by Hotel Management

Thank you for your review. We are sorry for the housekeeping issues you encountered which resulted in a disappointing visit. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this is not repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Sincerely, Hotel Management

4 out of 5
I liked the property was located close to the all of places I needed to visit.

Posted by on 4 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Hotel Management

Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management

1 out of 5
It was horrible from beginning to end. When I got there Friday at 1:00 pm, they could not find my reservation through Expedia. They eventually found it and tried to tax on a early entrance fee. When done at the desk, they indicated that their "key machine" was down and it remained down most of the weekend. It meant anytime I wanted to get in my room, I had to find a staff person to let me in. It was a "residence Inn" but no plates or utencils. No safe as well. the staff was very curt. Never had as bad a weekend stay at a hotel. Did not feel safe.

Posted by on 1 Oct. 2019

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4 out of 5

Posted by on 29 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Hotel Management

We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management

2 out of 5
Staff need customer service training urgently. The facility is Ok. We were not allow to check-in at 2 pm or to use toilet before 3 pm.

Posted by on 26 Mar. 2019

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Comment from Hotel Management

27 Mar. 2019 by Hotel Management

We are sorry for the inconvenience caused due to the early check-in policy and apologize for the poor service delivered by our team. Your feedback will help us improve our performance going ahead. Please consider giving us an opportunity to make your next stay a better one. Sincerely, Hotel Management

2 out of 5

Sloppy At Best

Pros: It looked good online... the decor was modern and updated.
Cons: Abide by laws, get appropriate sized bath towels and when it is 80+ degrees outside, don't be so cheap to leave the A/C off in room.
Not impressed with a facility who starts by copying a guest's drivers license, which is illegal. As to the hotel itself, this was the first Extended Stay we'd tried, don't think we'll return. The bed was made rather messy, pillows hard, visible debris on carpet, room was so hot when we arrived we had to leave for an hour for it to cool down, and substandard sized bath towels were not impressive.

Posted by on 7 Aug. 2016

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About the Extended Stay America Suites Detroit Dearborn

Location 260 Town Center Drive, Dearborn, MI 48126

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Detroit Dearborn also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Dearborn hotel is smoke free.

  • 93 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Dearborn Station (2.8 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Detroit Dearborn offers 93 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Dearborn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Dearborn
  • Extended Stay America Detroit Dearborn Aparthotel
  • Extended Stay America Detroit Aparthotel Dearborn
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  • Extended Stay America Detroit Aparthotel
  • Dearborn Extended Stay
  • Extended Stay Dearborn
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  • Extended Stay America Detroit Dearborn
  • Extended Stay America Suites Detroit Dearborn Hotel
  • Extended Stay America Suites Detroit Dearborn Dearborn
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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.