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Embassy Suites by Hilton Auburn Hills

3.5-star property
2300 Featherstone Rd, Auburn Hills, MI 1-855-887-0424
3.8 out of 5
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See all 13 travelocity Reviews

"This is our third stay at this hotel. First impressions: We checked in at 4:00 p.m. On our walk to our room on the 4th floor, the hallway was l ... " More

By a verified traveller on Wed 13 Mar 2024

Points Of Interest

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Hotel Description

3.5-star guestrooms with comfy beds

In shopping district

You'll find Oakland University and Chrysler LLC Headquarters within 2 miles (3 km) of this hotel. Callahan's Music Hall and McLaren Oakland Hospital are also within 3 miles (5 km).

Renovated in 2019

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max
CA $176* Per night/room 25 Apr. - 26 Apr.

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (2 Rooms)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Auburn Hills ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Auburn Hills

Everyone (10) Family (4)
4 out of 5
This is our third stay at this hotel. First impressions: We checked in at 4:00 p.m. On our walk to our room on the 4th floor, the hallway was littered with dirty linens and towels and garbage. Not a good impression at all, having to step over dirty towels and linens. Also, the breakfast, while included in the price of the stay, was disappointing. The waffle maker was out of service. There was no milk, which I put in my coffee, the cutlery was sparse and the overall variety was quite limited. Compared to our stay last summer, it was evident that the hotel was struggling financially. It's doubtful that we'll return to this hotel. There are many other hotels in the area to chose from at the same rate, or less, that we'll pick to stay at next time.

Posted by on 13 Mar. 2024

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Comment from Hotel Management

15 Apr. 2024 by General Manager

Thank you for the positive review and please come again soon

5 out of 5

Posted by on 21 Jan. 2024

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Comment from Hotel Management

30 Jan. 2024 by GM

Thank you for the 5 out of 5 feedback and we hope you return again soon.

4 out of 5

Posted by on 15 Apr. 2023

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Comment from Hotel Management

8 May 2023 by General Manager

Thank you for the 4 out of 5 and we hope to see you again soon.

5 out of 5

Posted by on 8 Aug. 2022

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1 out of 5

Posted by , from Macomb on 26 Feb. 2022

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5 out of 5

Posted by on 15 Feb. 2021

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5 out of 5

Posted by on 8 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by GM

Thank you for your rating. Look forward to welcoming you back the next time you are in Auburn Hills

5 out of 5
Nice and welcoming. Love the area nice and quiet but close to everything

Posted by on 8 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by GM

Thank you again for telling us about your stay, and thank you for being our guest, it was a pleasure to have you stay with us and we hope to see you again on your next trip to Auburn Hills.

2 out of 5
The hotel is under construction and the pool was closed. Was not what i expected at all.

Posted by on 19 May 2019

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Comment from Hotel Management

23 May 2019 by Michael Falsone

We would like to apologize for your experience. We are trying really hard to complete this much needed refresh and we hope you will consider staying with us again once the work has been completed.

3 out of 5
Liked the atmosphere and Exe. Suite. But we were told we get access to the lounge and it is not open on the weekends and we ordered the room with 2 free breakfast and had to leave at 6;45 am and breakfast was not ready til 7! Booked this for the look and extras and did not get any extras! Very unhappy!

Posted by on 15 Apr. 2019

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Comment from Hotel Management

19 Apr. 2019 by Heather Grzyb

Thank you for your response. I do apologize the reservations team did not tell you about the lounge being closed on the weekends. At this property it is always closed. I also want to apologize about you not being able to use the breakfast due to the hours not matching up to your availability. We hope to welcome you back after our renovation Sincerely Heather Grzyb Front Office Manager

About the Embassy Suites by Hilton Auburn Hills

Location 2300 Featherstone Rd, Auburn Hills, MI 48326

Property Features

Embassy Suites by Hilton Auburn Hills offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 7328 square feet (681 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Auburn Hills. Self parking is free. A complete renovation of Embassy Suites by Hilton Auburn Hills was completed in July 2019. This 3.5-star Auburn Hills hotel is smoke free.

  • 1 building
  • 224 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 7328 sq ft of conference space
  • 681 sq m of conference space
  • Built in 1991
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Pontiac Station (6.7 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Auburn Hills offers 224 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Great American Bar&Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. Prepaid credit cards are not accepted for any bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auburn Hills Hilton
  • Auburn Hills Hilton Suites
  • Auburn Hills Suites
  • Hilton Auburn Hills
  • Hilton Auburn Hills Suites
  • Hilton Suites Auburn Hills
  • Hilton Suites Hotel Auburn Hills
  • Hilton Motel Auburn Hills
  • Hilton Auburn Hills Suites Hotel
  • Embassy Suites by Hilton Auburn Hills Hotel
  • Embassy Suites by Hilton Auburn Hills Auburn Hills
  • Embassy Suites by Hilton Auburn Hills Hotel Auburn Hills

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.